Brand Certified
McDonald's
3.7(1140 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
3171 Willow Creek, Prescott, AZ
86305, United States
Certified by McDonald's • Mar 01, 2026
(928) 778-1070
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.7
1,140 reviews
5 stars
443
4 stars
259
3 stars
197
2 stars
83
1 star
158
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported receiving cold, old, or poorly prepared food, including stale fries and burnt patties.
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rude behavior and poor service.
Pricing Issues
Many customers expressed dissatisfaction with high prices, feeling that the cost of meals has increased significantly without a corresponding improvement in quality.
Ordering Experience
Several reviews highlighted frustrations with the reliance on kiosks for ordering, leading to a lack of personal interaction and confusion.
Cleanliness and Atmosphere
While some noted cleanliness, others criticized the atmosphere post-renovation, describing it as uninviting and poorly managed.
- SMScott E. Mayer1 day ago3.0The "new McDonald's" with computer kiosk ordering in the lobby is sterile and impersonal. It's like a vending machine in an employee lounge. I'll stick to the drive through, at least that way I interact with a human.
- AAAIMFeb 18, 20261.0Horrible Experience. First time here last night since moving into the area. All our food was super old tasting and cold. Couldn’t even pull the chicken apart. Forgot 2 of my fries. Stopped by again this morning ordered a Steak Egg n Cheese bagel , get home and it’s sausage. Will never go here again.
- SMshant meeroianFeb 17, 20263.0It wasn't great
- JPJ.D. PatFeb 10, 20265.0I like this McDonald's because it's always fast and clean
- TTTuckerJan 28, 20261.0No fountain machine
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's Prescott location?
McDonald's in Prescott is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, the McDonald's at 3171 Willow Creek offers drive-thru service daily from 5:00 AM to 11:00 PM.
Can I order McDonald's for delivery and when is delivery available?
Yes, delivery is available from 6:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:00 PM on Fridays and Saturdays.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's Prescott offer mobile ordering or curbside pickup?
Yes, the Prescott McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery as mobile ordering options.
Where is this McDonald's located?
McDonald's is located at 3171 Willow Creek, Prescott, AZ 86305, United States.
Are there nearby coffee shops if I want a drink before or after visiting McDonald's?
Yes, Dutch Bros Coffee is a nearby coffee shop where you can enjoy coffee or tea before or after your McDonald's visit.
What nearby convenience stores or gas stations are available around McDonald's?
Nearby, you can find Good 2 Go Stores and 76 gas stations, which offer convenience items and fuel alongside McDonald's.
Is there a dog park near McDonald's where I can visit with my pet?
Yes, Willow Creek Dog Park is nearby, providing a great spot for pet owners to enjoy time with their dogs before or after dining at McDonald's.
How can I earn rewards or get special offers at this McDonald's?
You can join MyMcDonald's Rewards to earn points for free food and access mobile offers through the McDonald's app.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website