Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported receiving cold, old, or poorly prepared food, including stale fries and burnt patties.
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rude behavior and poor service.
Pricing Issues
Many customers expressed dissatisfaction with high prices, feeling that the cost of meals has increased significantly without a corresponding improvement in quality.
Ordering Experience
Several reviews highlighted frustrations with the reliance on kiosks for ordering, leading to a lack of personal interaction and confusion.
Cleanliness and Atmosphere
While some noted cleanliness, others criticized the atmosphere post-renovation, describing it as uninviting and poorly managed.
SM
Scott E. Mayer
1 day ago
3.0
The "new McDonald's" with computer kiosk ordering in the lobby is sterile and impersonal.
It's like a vending machine in an employee lounge.
I'll stick to the drive through, at least that way I interact with a human.
AA
AIM
Feb 18, 2026
1.0
Horrible Experience. First time here last night since moving into the area. All our food was super old tasting and cold. Couldn’t even pull the chicken apart. Forgot 2 of my fries. Stopped by again this morning ordered a Steak Egg n Cheese bagel , get home and it’s sausage. Will never go here again.
SM
shant meeroian
Feb 17, 2026
3.0
It wasn't great
JP
J.D. Pat
Feb 10, 2026
5.0
I like this McDonald's because it's always fast and clean