Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Mixed reviews on customer service; some employees received praise for their friendliness, while others were reported as rude and unhelpful.
Food Quality
Inconsistent food quality; some customers received fresh and hot meals, while others reported cold, stale, or improperly prepared items.
Pricing
Many customers expressed dissatisfaction with high prices, feeling that McDonald's has become overpriced for fast food.
Ordering Experience
The reliance on kiosks for ordering has led to frustration among customers, with some finding it inconvenient and lacking personal interaction.
VP
Victoria Perez
Dec 31, 2025
3.0
Ordered mc sausage, expecting a bright breakfast, but got a cold and burnt patty, a chance to improve and serve up something better.
AO
Alexis Olmstead
Dec 29, 2025
2.0
Waited 5 minutes for anyone to even come to the window. Seems management is understaffing at night. Keep in mind this also the mcdonalds that cant get DoorDash orders right
LY
Linda and Doug Yates
Dec 15, 2025
3.0
Food is McDonalds. The few employees here are superior!
SI
Shane I
Dec 12, 2025
1.0
Does not seem to be participating in the McDonald's Christmas deals. Seems like franchise by franchise it differs but they should do something for the holidays
LS
lila Sm
Nov 2, 2025
5.0
Thank you to the guy at McDonald’s window that handed my food today. You put a big smile on my face without even knowing that I was going through a hard day. Your attitude and that smile that you put out of me just made my day. I don’t know your name but thank you and God bless you ❤️