Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,133 reviews
5 stars
442
4 stars
261
3 stars
194
2 stars
81
1 star
155
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with rude staff and long wait times being common complaints.
Food Quality
Numerous reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.
Pricing
Customers frequently mentioned that prices have become unreasonably high for fast food, with many feeling that the value has diminished.
Kiosk Ordering
The shift to kiosk ordering was criticized for reducing human interaction and causing confusion, especially for older customers.
Positive Staff Experiences
Despite negative feedback, some customers praised specific employees for their friendliness and helpfulness, indicating that service quality can vary.
- LSlila SmNov 2, 20255.0Thank you to the guy at McDonald’s window that handed my food today. You put a big smile on my face without even knowing that I was going through a hard day. Your attitude and that smile that you put out of me just made my day. I don’t know your name but thank you and God bless you ❤️
- GGGaryOct 16, 20251.0Go there a decent amount and usually everything is good but ordered a big mac today and it was disgusting.
- LLLillyOct 8, 20251.0Customer service sucks.
- JNjohn nicholsSep 16, 20253.0Its McDonald's. Used to be good for a cheep quick meal. Now its very very overpriced for McDonald's.
- RMReAnna MurphySep 4, 20253.0It's wild that you order everything yourself on a kiosk. They don't even have salt available, you have to ask for everything (except for napkins and straws) at the counter.
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's Prescott location?
McDonald's in Prescott is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, the McDonald's at 3171 Willow Creek offers drive-thru service daily from 5:00 AM to 11:00 PM.
Can I order McDonald's for delivery and when is delivery available?
Yes, delivery is available from 6:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:00 PM on Fridays and Saturdays.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's Prescott offer mobile ordering or curbside pickup?
Yes, the Prescott McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery as mobile ordering options.
Where is this McDonald's located?
McDonald's is located at 3171 Willow Creek, Prescott, AZ 86305, United States.
Are there nearby coffee shops if I want a drink before or after visiting McDonald's?
Yes, Dutch Bros Coffee is a nearby coffee shop where you can enjoy coffee or tea before or after your McDonald's visit.
What nearby convenience stores or gas stations are available around McDonald's?
Nearby, you can find Good 2 Go Stores and 76 gas stations, which offer convenience items and fuel alongside McDonald's.
Is there a dog park near McDonald's where I can visit with my pet?
Yes, Willow Creek Dog Park is nearby, providing a great spot for pet owners to enjoy time with their dogs before or after dining at McDonald's.
How can I earn rewards or get special offers at this McDonald's?
You can join MyMcDonald's Rewards to earn points for free food and access mobile offers through the McDonald's app.