Brand Certified
McDonald's
3.7(1061 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1711 East State Route 69, Prescott, AZ
86303, United States
Certified by McDonald's • Mar 01, 2026
(928) 717-7241
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.7
1,061 reviews
5 stars
457
4 stars
195
3 stars
157
2 stars
90
1 star
162
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences are inconsistent, with some employees praised for their friendliness and helpfulness, while others are reported as rude and dismissive.
Wait Times
Many customers reported long wait times for orders, both in the drive-thru and inside the restaurant, often exceeding typical fast food expectations.
Cleanliness
The cleanliness of the restaurant is noted positively by some, but there are also complaints about dirty tables and unsanitary conditions in the bathrooms.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, leading to frustration among customers.
Kiosk Experience
The push towards using kiosks for ordering has been met with mixed reactions, with some customers finding it inconvenient and others appreciating the assistance provided.
- JLJoe LJan 25, 20261.0Takes 12 minutes to get order no matter how busy. Shells were in egg McMuffin. Workers are rude.
- JSJEANNIE SPREIERJan 21, 20264.0The service is way better than the one in Prescott Valley
- LCLarry CarlsonJan 19, 20262.0Absolutely terrible service. You either have to order online which is terribly complicated or order on a kiosk. On every order while we waited a very long time there was something wrong with someone's order. That is the worst McDonald's I had ever been to
- SWscott weldyDec 28, 20255.0Serena helped with a kiosk order this morning. Very helpful and sweet. Thank you Serena and Leanne.
- AHAustin HarmonDec 18, 20255.0Best McDonald’s I have been to in a long time, they have the friendliest staff here!
Frequently Asked Questions About McDonald's
What are the McDonald's Prescott location's regular operating hours?
McDonald's in Prescott is open daily from 5:00 AM to 11:00 PM.
When is the drive-thru service available at McDonald's Prescott?
The drive-thru is available every day from 5:00 AM to 11:00 PM.
During what hours is delivery service offered at McDonald's Prescott?
McDonald's offers delivery service daily from 6:00 AM to 10:30 PM.
What delivery options are available at McDonald's Prescott?
They provide curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at McDonald's in Prescott?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does the Prescott McDonald's have a drive-thru?
Yes, this McDonald's location features a drive-thru service.
Is there a mobile app available to order from McDonald's in Prescott?
Yes, you can order using the McDonald's App available on iOS and Android platforms.
Can I find coffee shops near McDonald's Prescott location?
Yes, nearby coffee shops include Einstein Bros. Bagels and Fresca Cafe where you can enjoy additional beverage options.
What restaurants are nearby McDonald's in Prescott?
Nearby restaurants include Augie's, The Fat Frog, Fujiyama Japanese Restaurant, Uncle Bud's Place, Subway, Zeke's Eatin' Place, and Chai's Thai offering a variety of dining choices.
Are there any fitness or wellness centers near McDonald's in Prescott?
Yes, Prescott Fit Body Boot Camp offers gym and fitness services close to McDonald's location.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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