Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,044 reviews
5 stars
448
4 stars
193
3 stars
156
2 stars
89
1 star
158
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees are praised for their friendliness and attentiveness, while others are criticized for rudeness and lack of engagement.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
Cleanliness
The cleanliness of the establishment is noted positively by some customers, while others report unsanitary conditions, particularly in the bathrooms.
Wait Times
Many customers express frustration with long wait times, both in the drive-thru and for dine-in orders, suggesting that service speed is a significant issue.
Kiosk Experience
The push towards using kiosks for ordering has received mixed reactions; some customers appreciate the efficiency, while others feel it detracts from personal service.
- HBHannah Becker3 days ago1.0Love having them skimp on fries, it’s literally a small fry in a large box.
- PBpatric barbato3 days ago5.0I stopped in today for lunch with my daughter on a daddy-daughter date, and we were greeted by Shon at the front register. I have to say—employees like her are truly one in a million. Shon has an unbelievable ability to work the entire room with genuine warmth. She greeted every single customer with a smile and a personality that immediately brightened the trajectory of their day. As a business owner who has hired many employees over the years, I can confidently say that if I were in an industry that relied heavily on customer interaction, I’d steal Shon away in a heartbeat. It’s obvious that any business she works at is bound to succeed simply because of the energy and positivity she brings. I will absolutely be returning to this location—not just for the food, but to watch her interact with people and get my fix of her amazing personality. McDonald’s, you have a truly incredible asset on your team. I wanted to leave this review to make sure you know just how exceptional she is.
- NTNancy TompkinsNov 15, 20255.0The Owners 19 year old son is exceptional. He is friendly, kind and a hard worker. His name starts with a K.
- JJJRNov 14, 20255.0Kayden is awesome A perfect example of a person who takes pride in their job and takes pride in their work. Understaffed, but this man represents McDonald’s well. Give him a raise hell give him a franchise.
- TPTabatha PodczervienskyNov 11, 20255.0Sarah i think is her name works drive through, always super polite on top of her game and customer service skills. I come here regularly, (maybe a little too much) and tonight when i went to grab my pie it was the wrong one. And i didn't get mad in three months of coming at least three times a week if not more one mistake is okay. Andy was super polite let her know what happened and said i could absolutely get a replacement. I work fastfood and mistakes happen especially when corporate wants to keep times down. So even if there were more mistakes i wouldn't mind. I live in reality and with fast paced environments serving hundreds of cars in the drive through not including the lobby guests mistakes are going to happen. Whats amazing is when met with kindness and understanding u recieve it back. Thank you for listening to my rant and thank you for the replacement pie.
Frequently Asked Questions About McDonald's
What are the McDonald's Prescott location's regular operating hours?
McDonald's in Prescott is open daily from 5:00 AM to 11:00 PM.
When is the drive-thru service available at McDonald's Prescott?
The drive-thru is available every day from 5:00 AM to 11:00 PM.
During what hours is delivery service offered at McDonald's Prescott?
McDonald's offers delivery service daily from 6:00 AM to 10:30 PM.
What delivery options are available at McDonald's Prescott?
They provide curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at McDonald's in Prescott?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does the Prescott McDonald's have a drive-thru?
Yes, this McDonald's location features a drive-thru service.
Is there a mobile app available to order from McDonald's in Prescott?
Yes, you can order using the McDonald's App available on iOS and Android platforms.
Can I find coffee shops near McDonald's Prescott location?
Yes, nearby coffee shops include Einstein Bros. Bagels and Fresca Cafe where you can enjoy additional beverage options.
What restaurants are nearby McDonald's in Prescott?
Nearby restaurants include Augie's, The Fat Frog, Fujiyama Japanese Restaurant, Uncle Bud's Place, Subway, Zeke's Eatin' Place, and Chai's Thai offering a variety of dining choices.
Are there any fitness or wellness centers near McDonald's in Prescott?
Yes, Prescott Fit Body Boot Camp offers gym and fitness services close to McDonald's location.