Customer Service
Many customers reported poor service, including incorrect orders and unfriendly staff.
Food Quality
While some customers praised the bagels and specific menu items, others noted inconsistencies in food quality and preparation.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms.
Efficiency
Customers experienced long wait times and order inaccuracies, especially in the drive-thru.
Pricing
Some customers found the food to be overpriced compared to other options.