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Dutch Bros Coffee

4.6
(862 reviews)

Business Details

3169 Willow Creek Rd, Prescott, AZ
86301, United States
(877) 899-2767
https://www.dutchbros.com/locations/az/prescott/3169-willow-creek-rd

About

Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires appointmentNot available

Location

Dutch Bros Coffee
3169 Willow Creek Rd, Prescott, AZ
86301, United States

Hours

Reviews

4.6
862 reviews
5 stars
696
4 stars
93
3 stars
24
2 stars
6
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru, with some experiencing delays of over 20 minutes.

Staff Friendliness

Many reviews highlighted the friendly and enthusiastic nature of the staff, contributing positively to the customer experience.

Drink Quality

While some customers enjoyed the drinks, others reported inconsistencies in quality, with complaints about weak flavors and incorrect orders.

Customer Experience

Several reviews noted issues with order accuracy and service attention, leading to frustration among customers.
  • LF
    L F
    Feb 16, 2026
    1.0
    Really slow and poor service. First the girl that came out to take orders let someone who came after us order first essentially having them cut us in line. Then we’ve been waiting for over 20 mins in line now still not within three cars of the window. Everyone is really failing at work today, definitely won’t be back. Do yourself a favor and try other locations before this mess.
  • SJ
    Spencer J
    Feb 8, 2026
    5.0
    Good food and drinks here, I recommend the golden eagle drink and a chorizo burrito for a quick breakfast meal. FYI the burrito is a bit spicy, but not too bad that the drink will not take care of the spice.
  • KK
    Kelly Kalen
    Feb 7, 2026
    5.0
    Love Dutch Bros, coffee!
  • CH
    Caleb Hawley
    Feb 1, 2026
    5.0
    Drinks are great I like the Dino rebel reminds me of the Flintstones my wife loves the Christmas morning chi
  • JC
    Jenn Covey
    Jan 23, 2026
    1.0
    When your child wants to go to Dutch Bros after dental work, you say sure! When you drive 15 minutes there and see a long line, your kids say not to worry because they always move quickly. When you wait in line 10 minutes and haven’t gotten to order yet, you realize that something must be wrong but there is no way out now because you are boxed in. When they put out a premade sign saying service may be slower than usual today, you decide to order online while waiting in line because at least two cars ahead of you still haven’t ordered, it might make it easier for the staff because they can get to more cars, and the order might be ready when you get to the window. When you finally get to the window and get your order after 20 minutes, the worker scolds you with a lecture about not ordering from the app while in line. And when that happens, you leave thinking you should have gone to Starbucks. We were patient and attempted to help. Not a pleasant experience.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!

Brand Certified Facts from Dutch Bros Coffee

Dutch Bros Coffee partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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