Brand Certified
Dutch Bros Coffee
4.6(862 reviews)
Certified by Dutch Bros Coffee • Mar 01, 2026
Business Details
3169 Willow Creek Rd, Prescott, AZ
86301, United States
Certified by Dutch Bros Coffee • Mar 01, 2026
(877) 899-2767
Certified by Dutch Bros Coffee • Mar 01, 2026
https://www.dutchbros.com/locations/az/prescott/3169-willow-creek-rd
Certified by Dutch Bros Coffee • Mar 01, 2026
About
Certified by Dutch Bros Coffee • Mar 01, 2026
Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- Accepts reservationsNot available
- Requires appointmentNot available
Location
Certified by Dutch Bros Coffee • Mar 01, 2026
Hours
Certified by Dutch Bros Coffee • Mar 01, 2026
Reviews
4.6
862 reviews
5 stars
696
4 stars
93
3 stars
24
2 stars6
1 star
43
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in the drive-thru, with some experiencing delays of over 20 minutes.
Staff Friendliness
Many reviews highlighted the friendly and enthusiastic nature of the staff, contributing positively to the customer experience.
Drink Quality
While some customers enjoyed the drinks, others reported inconsistencies in quality, with complaints about weak flavors and incorrect orders.
Customer Experience
Several reviews noted issues with order accuracy and service attention, leading to frustration among customers.
- LFL FFeb 16, 20261.0Really slow and poor service. First the girl that came out to take orders let someone who came after us order first essentially having them cut us in line. Then we’ve been waiting for over 20 mins in line now still not within three cars of the window. Everyone is really failing at work today, definitely won’t be back. Do yourself a favor and try other locations before this mess.
- SJSpencer JFeb 8, 20265.0Good food and drinks here, I recommend the golden eagle drink and a chorizo burrito for a quick breakfast meal. FYI the burrito is a bit spicy, but not too bad that the drink will not take care of the spice.
- KKKelly KalenFeb 7, 20265.0Love Dutch Bros, coffee!
- CHCaleb HawleyFeb 1, 20265.0Drinks are great I like the Dino rebel reminds me of the Flintstones my wife loves the Christmas morning chi
- JCJenn CoveyJan 23, 20261.0When your child wants to go to Dutch Bros after dental work, you say sure! When you drive 15 minutes there and see a long line, your kids say not to worry because they always move quickly. When you wait in line 10 minutes and haven’t gotten to order yet, you realize that something must be wrong but there is no way out now because you are boxed in. When they put out a premade sign saying service may be slower than usual today, you decide to order online while waiting in line because at least two cars ahead of you still haven’t ordered, it might make it easier for the staff because they can get to more cars, and the order might be ready when you get to the window. When you finally get to the window and get your order after 20 minutes, the worker scolds you with a lecture about not ordering from the app while in line. And when that happens, you leave thinking you should have gone to Starbucks. We were patient and attempted to help. Not a pleasant experience.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 3169 Willow Creek Rd?
Dutch Bros Coffee at 3169 Willow Creek Rd is open daily from 5:00 AM to 11:00 PM.
What types of drinks are available at Dutch Bros Coffee?
Dutch Bros offers a variety of drinks including espresso-based drinks like mochas, lattes, breves, as well as hot cocoa, shakes, smoothies, sparkling sodas, lemonades, and caffeine-free options.
Does Dutch Bros Coffee offer any sugar-free flavor options?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Can I place a delivery order through Dutch Bros Coffee?
Dutch Bros Coffee does not offer delivery themselves, but curbside pickup is available. Third-party businesses might offer delivery services.
How can I earn rewards points at Dutch Bros Coffee?
You can earn 3 points for each dollar spent at Dutch Bros with no limit on the number of points you can earn. If you forget your phone, just give your phone number to the broista to receive points.
Are there any nearby places I can visit before or after enjoying Dutch Bros Coffee?
Yes, nearby places include McDonald's for a quick meal, Willow Creek Dog Park for some outdoor fun, and Fry's Pharmacy and Fry's grocery store for your shopping needs.
Is there another coffee shop near Dutch Bros Coffee at 3169 Willow Creek Rd?
Yes, there is a Starbucks nearby where you can also get coffee and other related beverages.
Are there convenience stores or gas stations near Dutch Bros Coffee for quick stops?
Yes, Good 2 Go and 76 gas stations are nearby, offering convenience store items and fuel if needed.
Does Dutch Bros Coffee have an app to order drinks ahead?
Yes, you can order ahead using the Dutch Bros app available on both the Apple App Store and Google Play Store.
What payment methods does Dutch Bros Coffee accept?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with your local shop for acceptance of personal checks.
Brand Certified Facts from Dutch Bros Coffee
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