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Dairy Queen Grill & Chill

3.8
(385 reviews)
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Business Details

3179 Willow Creek Rd, Prescott, AZ
86301-6680, United States
(928) 777-0097
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
3179 Willow Creek Rd, Prescott, AZ
86301-6680, United States

Hours

Reviews

3.8
385 reviews
5 stars
172
4 stars
83
3 stars
51
2 stars
26
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and helpful staff, although some reported rude or unprofessional behavior from certain employees.

Food Quality

While many enjoyed the ice cream and some food items, there were numerous complaints about food being cold, poorly prepared, or incorrect orders.

Pricing Concerns

Several reviews mentioned that prices were considered high for the quality of food received, leading to dissatisfaction.

Cleanliness Issues

There were multiple mentions of cleanliness problems, including dirty tables and unsanitary conditions in the kitchen.

Wait Times

Customers often noted long wait times for their orders, both in the drive-thru and inside the restaurant.
  • DR
    Darin Ramp
    5 days ago
    2.0
    Treats might be good but burgers (patties) are about the worst I’ve had at DQ. Usually it’s the best decent fast food burger imo. Not this one, worse than reheated McDonald’s
  • AJ
    Adam Junkin
    Jan 14, 2026
    5.0
    Chicken stripe are awesome, cheese curds are great.
  • TR
    Tammy Rangel
    Dec 1, 2025
    5.0
    The DQ is inside the l gas station but man the lady that was workin the DQ that day & she was doin all the stuff, she helped me single out what I wanted & she was super fun, with a great attitude. I wish I got her name. Anyway thank you very much Miss Lady we'll be comin by every time we have to make the trip from Phoenix to Prescott. Also the gas was like $2.39 or something like that I was blown away super clean everyone was bombdiggitty! Thank you, you are all appreciated😃
  • JD
    Jocelyn Dickey
    Nov 11, 2025
    5.0
    I drove through today and had a little trouble understanding the app at first, but the workers were incredibly kind and patient in helping me figure it out. I left genuinely impressed, it’s rare to go through a drive-through and be greeted with such friendly smiles and great service!
  • CE
    Chrystal Eli
    Sep 16, 2025
    5.0
    Staff is excellent and makes the best blizzards
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen at 3179 Willow Creek Rd, Prescott?

Dairy Queen is open daily from 11:00 AM to 9:00 PM.

Where is Dairy Queen located in Prescott, AZ?

Dairy Queen is located at 3179 Willow Creek Rd, Prescott, AZ 86301-6680.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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