Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
3179 Willow Creek Rd, Prescott, AZ
86301-6680, United States
Hours
Reviews
3.8
383 reviews
5 stars
171
4 stars
83
3 stars
51
2 stars
25
1 star
53
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of friendly and rude service, with some praising staff for their patience and helpfulness, while others experienced unprofessional behavior and long wait times.
Food Quality
Feedback on food quality was varied; while some enjoyed the burgers and ice cream, others complained about cold, bland food and incorrect orders.
Pricing Concerns
Many customers expressed dissatisfaction with high prices, feeling that the value did not match the cost of the food and treats.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including dirty tables and unsanitary kitchen conditions.
Atmosphere
The location being inside a gas station received mixed reviews, with some customers appreciating the convenience while others found it unappealing.
- TRTammy RangelDec 1, 20255.0The DQ is inside the l gas station but man the lady that was workin the DQ that day & she was doin all the stuff, she helped me single out what I wanted & she was super fun, with a great attitude. I wish I got her name. Anyway thank you very much Miss Lady we'll be comin by every time we have to make the trip from Phoenix to Prescott. Also the gas was like $2.39 or something like that I was blown away super clean everyone was bombdiggitty! Thank you, you are all appreciatedš
- JDJocelyn DickeyNov 11, 20255.0I drove through today and had a little trouble understanding the app at first, but the workers were incredibly kind and patient in helping me figure it out. I left genuinely impressed, itās rare to go through a drive-through and be greeted with such friendly smiles and great service!
- CEChrystal EliSep 16, 20255.0Staff is excellent and makes the best blizzards
- EEenvygreenSep 11, 20255.0Great prices! Food is good, I really like the French fries here. Staff seemed to have good attitudes which I appreciate
- NNNemoFeb 2, 20225.0Some Karen type customer was giving the staff grief today over whether gravy was a condiment or a dipping sauce. The woman was nasty and rude and threatened to get the cashier fired. The cashier kept her cool but the Karen kept snapping at her. Five stars for good food and staff that don't take grief from rude customers!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen at 3179 Willow Creek Rd, Prescott?
Dairy Queen is open daily from 11:00 AM to 9:00 PM.
Where is Dairy Queen located in Prescott, AZ?
Dairy Queen is located at 3179 Willow Creek Rd, Prescott, AZ 86301-6680.
What type of food and treats does Dairy Queen specialize in?
Dairy Queen specializes in soft-serve ice cream, signature shakes, BlizzardĀ® Treats, Chicken Strip Basket, GrillburgerĀ®, and soft-serve ice cream cones.
Does this Dairy Queen location offer drive-thru service?
Yes, Dairy Queen at this location offers drive-thru service for convenient ordering.
Is the Dairy Queen family and kid-friendly?
Yes, this Dairy Queen welcomes families and is good for kids.
Can I order food online from this Dairy Queen?
Yes, you can place orders online for pickup through their website.
Does Dairy Queen provide public restrooms?
Yes, restrooms are available at this Dairy Queen location.
What nearby gas stations are close to Dairy Queen at Willow Creek Rd?
Nearby gas stations include 76 and Good 2 Go Stores, which are convenient for refueling if you're visiting Dairy Queen.
Are there any nearby parks where I can take my dog before or after visiting Dairy Queen?
Yes, Willow Creek Dog Park is nearby, offering a great spot to enjoy some outdoor time with your pet during your visit.
What local shops and services are near Dairy Queen that I might want to visit?
Nearby you can find CVS Pharmacy for medical supplies, Method Coffee for coffee and smoothies, and Prescott Nails and Spa for beauty treatments, making it easy to combine errands with your Dairy Queen visit.