Chipotle Mexican Grill

3.7
906 reviews
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Business Details

351 N Montezuma St, Prescott, AZ
86301, United States
(928) 778-0525
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Prescott is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
351 N Montezuma St, Prescott, AZ
86301, United States

Hours

Reviews

3.7
906 reviews
5 stars
415
4 stars
182
3 stars
99
2 stars
44
1 star
166

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times and understaffing, leading to poor service experiences.

Food Quality

Many reviews highlighted inconsistent food quality, including undercooked rice and overly salty dishes.

Cleanliness

The restaurant was often described as dirty, with unclean tables and food debris present.

Portion Sizes

Numerous customers expressed dissatisfaction with reduced portion sizes compared to previous visits.

Staff Attitude

Several reviews noted unprofessional and rude behavior from staff, impacting the overall customer experience.
  • SS
    Scott
    Nov 6, 2025
    5.0
    One of few healthy restaurants in town
  • GS
    greg santilli
    Nov 5, 2025
    1.0
    Went to get dinner for the family, they were out of white rice, veggies and cheese. Not quite sure how you run out of 3 of your main ingredients on a Wednesday. Better believe they’ll charge you full price though
  • AM
    Anthony M
    Nov 3, 2025
    2.0
    The hours here are incredibly lazy, closing at 7pm is way too early for the area especially on the weekends. The nearby Taco Bell has a line in their drive through until 10pm. Other Mexican restaurants nearby are open much later than this, too, with Rilibertos even being open 24 hrs. Many won’t be surprised when this location shuts down.
  • PB
    Paul Benson
    Oct 30, 2025
    2.0
    How do you have 8 employees working a line out the door and only one person working the customer line? While 3 other employees are standing around talking? Ridiculous
  • LL
    Lori Lynch
    Oct 24, 2025
    2.0
    There was a long line out the door so must be good, nope. Friday night at 6pm they are out of lettuce, cheese and the rice was crunchy and undercooked. You would hope they would be more prepared for dinner time on a Friday. After waiting in long line for take out it was very disappointing.
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Frequently Asked Questions About Chipotle Mexican Grill

What is Chipotle Mexican Grill in Prescott known for?

Chipotle Prescott is a fast-casual restaurant offering customizable Mexican dishes like burritos, bowls, quesadillas, tacos, and salads, emphasizing responsibly sourced and wholesome ingredients.

What are the opening hours of Chipotle Mexican Grill in Prescott?

Chipotle Prescott is open every day from 10:45 AM to 7:00 PM.