Wendy's

3.9
1827 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3020 Glassford Hill Road, Prescott Valley, AZ
86314, United States

Hours

Reviews

3.9
1,827 reviews
5 stars
801
4 stars
490
3 stars
281
2 stars
99
1 star
156

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff and poor service, particularly during busy hours.

Food Quality

Many reviews mentioned cold, stale, or improperly prepared food, including cold fries and undercooked burgers.

Cleanliness

The restaurant was often described as dirty, with unclean tables and unsanitary conditions noted by several customers.

Order Accuracy

Numerous customers experienced issues with incorrect orders and missing items, leading to frustration.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service during specific visits.
  • JB
    Jason Besler
    Nov 16, 2025
    1.0
    Greasy manager stood behind the scenes for 10 minutes hiding from taking our order. I decided to use the restroom 🚽 while waiting 😱 big mistake, it smelled worse than the staff
  • TT
    Tinalita
    Nov 2, 2025
    3.0
    Not hot fresh fries I was hoping for .
  • KE
    Kathleen Maxine Keith Eakins
    Nov 2, 2025
    4.0
    I have a specific order and they get it right all the time. Most places don't.
  • RH
    Raen H
    Oct 10, 2025
    5.0
    They hit the quan for me! What else would I want??? A juju on that beat? WELL QUESS WHAT, THEY DID THAT TOO!!!!
  • JD
    June Dolder
    Oct 3, 2025
    2.0
    6 people working drive up and cooking. Refusing to wait on inside people. When they finally did the girl talking out order was rude, got it wrong, and kept giving me the most evil dirty looks I’ve seen.

Frequently Asked Questions About Wendy's

Is Prescott Valley Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.