Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported rude staff and poor service, particularly during busy hours.
Food Quality
Many reviews mentioned cold, stale, or improperly prepared food, including cold fries and undercooked burgers.
Cleanliness
The restaurant was often described as dirty, with unclean tables and unsanitary conditions noted by several customers.
Order Accuracy
Numerous customers experienced issues with incorrect orders and missing items, leading to frustration.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service during specific visits.
JB
Jason Besler
Nov 16, 2025
1.0
Greasy manager stood behind the scenes for 10 minutes hiding from taking our order. I decided to use the restroom 🚽 while waiting 😱 big mistake, it smelled worse than the staff
TT
Tinalita
Nov 2, 2025
3.0
Not hot fresh fries I was hoping for .
KE
Kathleen Maxine Keith Eakins
Nov 2, 2025
4.0
I have a specific order and they get it right all the time. Most places don't.
RH
Raen H
Oct 10, 2025
5.0
They hit the quan for me! What else would I want??? A juju on that beat? WELL QUESS WHAT, THEY DID THAT TOO!!!!
JD
June Dolder
Oct 3, 2025
2.0
6 people working drive up and cooking. Refusing to wait on inside people. When they finally did the girl talking out order was rude, got it wrong, and kept giving me the most evil dirty looks I’ve seen.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Prescott Valley, AZ?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Prescott Valley, AZ into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (928) 772-5316.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Prescott Valley Wendy’s serve breakfast?
Yes, this Wendy’s location in Prescott Valley, AZ serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's in Prescott Valley?
The drive-through at Wendy's Prescott Valley is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, Wendy's in Prescott Valley serves breakfast, including combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's Prescott Valley offers dine-in, drive-thru, delivery where available, and takeout services.
What payment options does Wendy's Prescott Valley accept?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find Wendy's menu and prices for Prescott Valley?
You can view the menu and prices at https://order.wendys.com or the Wendy's mobile app by selecting the Prescott Valley location.
How do I contact Wendy's Prescott Valley for feedback or questions?
You can contact Wendy's customer care via their website live chat, call 888-624-8140, fill out their customer satisfaction survey, or call the location directly at (928) 772-5316.
Is Wendy's in Prescott Valley currently hiring?
To check job openings at this Wendy's location, visit the Wendy's Careers page and search for Prescott Valley, AZ.
Are there any coffee shops near Wendy's Prescott Valley?
Yes, nearby coffee shops include Dunkin', Starbucks, and Rafter Eleven, which can be convenient spots to visit before or after your Wendy's meal.
What other restaurants are close to Wendy's at 3020 Glassford Hill Road?
Nearby restaurants include IHOP for breakfast, MOD Pizza for pizza, Baja Fresh for Mexican cuisine, and Buffalo Wild Wings for wings and American fare.
Are there any banks or financial services close to Wendy's Prescott Valley?
Yes, Country Bank and Foothills Bank are nearby, useful for customers who want to handle banking errands before or after dining at Wendy's.