Jimmy John's

3.6
561 reviews

About

Sandwich Restaurant

Location

Jimmy John's
3292 N Glassford Hill Rd, Prescott Valley, AZ
86314, United States

Hours

Reviews

3.6
561 reviews
5 stars
249
4 stars
103
3 stars
48
2 stars
44
1 star
117

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Food Quality

Many reviews highlighted issues with sandwich quality, including skimpy portions, stale ingredients, and incorrect orders.

Customer Service

Numerous customers experienced rude or indifferent service from staff, leading to dissatisfaction with their overall experience.

Pricing Concerns

Several reviews mentioned that the prices were considered high relative to the quality and quantity of food received.

Mixed Experiences

While some customers praised the sandwiches and service, many others expressed disappointment, indicating a lack of consistency in performance.
  • DW
    Danny Woodward
    Dec 12, 2025
    1.0
    The management here just lets this place get away with making the weakest sandwiches possible. Corporate has been contacted and we will work together to either fix it or shut this location down.
  • AR
    Allan Rogers
    Dec 4, 2025
    1.0
    Do not go here if you need to be somewhere in a hurry. You will get gray hair waiting for your food. Especially if you're in the drive thru
  • AF
    Allissa Fasciona
    Nov 29, 2025
    2.0
    Waited for over 20 mins in drive thru. Don’t offer military discount bc it would only take off a dollar?? Huh 🤔
  • KK
    kimmie
    Nov 16, 2025
    5.0
    Soron is amazibg and so nice thank you so helpful
  • LW
    Lori Winfield
    Oct 26, 2025
    1.0
    Sandwiches were very skimpy. Only 3 thin slices of ham, minimal cheese on the Pepe. Only 4 slices of meat on the Country Club. The drive thru wait was very long for 4 people working in there. Wow! We won't go back!