Dunkin'

3.6
547 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Prescott Valley, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3015 N Glassford Hill Rd, Prescott Valley, AZ
86314, United States

Hours

Reviews

3.6
547 reviews
5 stars
240
4 stars
107
3 stars
45
2 stars
38
1 star
117

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praise friendly and helpful service, others report rudeness and unprofessional behavior.

Food Quality

Many customers express dissatisfaction with the freshness and quality of donuts and food items, citing stale or poorly prepared items.

Order Accuracy

Numerous reviews highlight issues with incorrect orders and poor attention to customer requests, leading to frustration.

Pricing Concerns

Customers are increasingly concerned about rising prices, feeling that the cost does not always reflect the quality of the products.

Cleanliness

Several reviews mention unsanitary conditions in the store, including dirty tables and improper food handling.
  • SW
    Sara Wolfe
    3 days ago
    5.0
    Quick breakfast this morning was great. Ordered on the app and everything was ready when I arrived. The person at the drive thru was handing me a hot drink but took it back and said it wasn't hot enough so she had it remade. Wow. I really appreciated that attention to detail. You can tell the ladies working the window care about each order.
  • GB
    George blank
    Nov 13, 2025
    5.0
    Shout out to brandon, what a pleasant gentleman, friendly and courteous. Made my coffee and it was perfect.
  • TA
    Terri Arsenault
    Nov 10, 2025
    2.0
    We ordered 2 drinks. Both were made incorrectly! The guy asked same questions like 3 time...what size, want ice...we'd repeat answer and he'd ask again. $15 wasted. Hubby threw his out and we shared mine even though it tasted like oat milk & no strawberry flavor. Won't be returning. To expensive to just throw out.
  • SH
    Stephen Hannah
    Nov 8, 2025
    1.0
    It took 22 minutes to get my “hot” Ham and Swiss croissant. When I asked they said the drive thru was busy and wouldn’t entertain a refund. When the sandwich finally came it was literally refrigerator cold in the middle. Save your money or take it somewhere else.
  • JA
    Janet Armentani
    Oct 30, 2025
    5.0
    I love Dunkin. Staff at this location are always great.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Prescott Valley, AZ?

Dunkin' is open from 4:00 AM to 9:00 PM Monday through Friday, and from 5:00 AM to 9:00 PM on Saturdays and Sundays.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' in Prescott Valley offers both delivery and curbside pickup services.