Many customers reported extremely slow service, with long wait times for food and drinks, often despite the restaurant being relatively empty.
Food Quality
The quality of food received mixed reviews, with several customers noting undercooked or cold items, while others praised the flavor of certain dishes.
Staff Friendliness
While some reviews highlighted friendly and attentive staff, others pointed out a lack of engagement and care from the service team.
Management Concerns
Multiple reviews mentioned poor management practices, including inadequate staffing and failure to address customer complaints effectively.
Atmosphere
The atmosphere was described as lacking, with some customers noting it felt unwelcoming or chaotic, particularly during busy times.
JB
Jordan Bricker
1 day ago
1.0
Well it's a buffalo wild wings, the foods just about the same everywhere you go. I'm not gonna complain about the prices, anything like that. This was strictly service related. After being seated it took roughly 20 min for anyone to take our order. Food came out relatively quickly which was nice. That being said I talked to my waitress a Total of 3 times. When she took my order, when I asked for the check the first time, and when I asked for it a second time. Never got a refill on any drinks, or anything. I would give slack if it was busy, and she was tanked. She wasn't though. It was my table and 3 others in her section that actually had people. She'd disappear for 20 minutes at time. All the time around us had the same experience. Overall I'd recommend just ordering it out if you really want buffalo wild wings. Wasted 30 min of time trying to get a hold of someone to just give me my check so I could leave.
FC
Frank Russell Combs
5 days ago
5.0
Free 6 wings on your birthday! 🎂
MW
Margaret Wilson
Oct 26, 2025
3.0
Employees very friendly but service was extremely slow and food not that great. Order was slightly wrong (took so long to get we didn't complain)
JP
Jordan Paquette
Oct 21, 2025
5.0
There are a lot of negative reviews on this Buffalo Wild Wings location. I think there needs to be some clarification made on what is contributing to this, at least from my perspective and what our experience was.
Yes, the wait time was quite long (more than 30 minutes).
Yes, there were a lot of tables and booths open during that wait period.
Yes, we went in a Sunday evening and there was a line of people.
Just because there are a lot of open tables, that doesn't mean there are enough servers or people in the kitchen. That means, they cannot sit you until there is someone that can serve you.
We used the time to look at them menu and have our orders ready by the time we sat down. We placed the order and the food was out quickly, the orders were accurate, and the food tasted good.
Everyone we interacted with was very friendly even though they were clearly overwhelmed. Please remember, the wait time and lack of staff is not the employee's fault.
Caly, our server did a fantastic job keeping a large order straight and making it a very pleasant experience. The biggest surprise is that she was also bartending and taking care of our big table.
Be kind to the staff!
Advice for the franchise owner at this location: Hire more people like Caly!
AM
Anthony McQuality
Oct 12, 2025
1.0
We experienced a delay of 30 minutes before being seated, despite two open booths available during our wait. Once seated, it took an additional 30 minutes for us to place our drink order, during which we had to retrieve our own menus. After placing our order, we waited 25 minutes for our meals, which, regrettably, did not meet our expectations regarding quality. Following our initial interaction with our server, we placed our food and drink orders simultaneously and did not have further contact with her. Additionally, my children's meals had to be returned multiple times due to being served cold. Now have been done with my food for 20 minutes and still waiting for the bill
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Prescott Valley serve?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
Where is Buffalo Wild Wings located in Prescott Valley?
Buffalo Wild Wings is located at 2985 Centre Ct, Prescott Valley, AZ 86314, USA.
What are the opening hours of Buffalo Wild Wings in Prescott Valley?
Buffalo Wild Wings is open Monday to Thursday and Sunday from 10:30 AM to 10:00 PM, and on Friday and Saturday from 10:30 AM to 11:00 PM.
What categories does Buffalo Wild Wings in Prescott Valley fall under?
Buffalo Wild Wings is categorized as a Chicken Wings Restaurant, Sports Bar, Restaurant, and Takeout restaurant.
How can I contact Buffalo Wild Wings in Prescott Valley?
You can contact Buffalo Wild Wings at +1 928-759-9800.
Are there any popular dining options near Buffalo Wild Wings in Prescott Valley?
Yes, nearby dining options include Cork And Cuisine, Rosa's Pizzeria, MOD Pizza, Garcia's Mexican Cantina, Baja Fresh, and Tailgaters Sports Bar & Il Primo Pizza And Wings.
What entertainment venues are near Buffalo Wild Wings in Prescott Valley?
Harkins Theatres Prescott Valley, a cinema and theatre, is located near Buffalo Wild Wings, offering a great option for entertainment before or after your meal.
Are there nearby coffee shops or dessert places close to Buffalo Wild Wings?
Yes, Baskin Robbins and Dunkin' are nearby options for ice cream, coffee, donuts, and smoothies.
Is there a bank nearby Buffalo Wild Wings where I can handle financial transactions?
Yes, Foothills Bank and Country Bank are located near Buffalo Wild Wings for your banking needs.
Can I visit a local arcade or family fun spot near Buffalo Wild Wings?
Yes, In The Game Prescott Valley, an arcade and miniature golf course, is close by and offers family-friendly entertainment.