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Five Guys

3.6
(151 reviews)

Business Details

(623) 230-2831
https://restaurants.fiveguys.com/2470-w-happy-valley-rd

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2470 W. Happy Valley Rd. in Phoenix is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
2470 W. Happy Valley Rd., Phoenix, AZ
85085, United States

Hours

Monday11:00 AM - 9:00 PM
Tuesday11:00 AM - 9:00 PM
Wednesday11:00 AM - 9:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 9:00 PM

Reviews

3.6
151 reviews
5 stars
77
4 stars
17
3 stars
14
2 stars
4
1 star
39
  • MB
    Mia Bentley
    3 days ago
    4.0
    Good food just super expensive 😵‍💫 but it’s like the only quicky snack to get during my shift I also wanted to put out an updated menu with the prices
  • CC
    Constantine
    Mar 20, 2026
    5.0
    This is a standard five guys location: the food was good, inside was clean, staff were courteous. Thumbs up.
  • RR
    Rae Reiff
    Mar 8, 2026
    1.0
    d like to elaborate on my Five Guys experience. After receiving a watery, soup-like chocolate milkshake, I returned to the counter for a refund. Randall was assisting me, but then what seemed to be a supervisor walked away making a snide remark: “When you add something, it makes it watery.” Worse, he said this while walking off, and I had to call him back just to understand what he said. Instead of a snarky comment, a proper solution would’ve been, “Let’s remake it or refund you.” I’ve never had a milkshake here before, so I didn’t “know” it would turn watery. To top it off, he mentioned he was having a rough day. Honestly, that’s not my problem. Overall, horrible customer service.
  • LT
    Lori Trout
    Feb 28, 2026
    1.0
    I ordered from door dash and paid for express after an hour and a half, the dasher called me to say they gave my order to someone else but wouldn't remake. We had to cancel and reorder from somewhere else and 4 hours later I got a meal. Make it right if you make the mistake. Remake the order for the dasher. It wasn't the dasher or customer mistake. Customer service is where it is. Paying for express to then wait 3-4 hours for ur food is unacceptable
  • DP
    Dale Paich
    Feb 4, 2026
    3.0
    Wry dirty inside. Tables not wiped off food on floors in seating area

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

This information is certified by Five Guys and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 12, 2026Yext Knowledge Graph
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