Multiple customers reported issues with incomplete or incorrect orders, indicating a consistent problem with order preparation.
Customer Service
Feedback highlighted poor customer service experiences, including dismissive attitudes from staff and lack of accountability for mistakes.
Food Quality
While some reviews praised the food as delicious and fresh, others criticized it for being inconsistent, with reports of overcooked or poorly prepared dishes.
Atmosphere
The restaurant's ambiance received mixed reviews, with some describing it as simple and lacking in comfort, while others noted cleanliness and a welcoming environment.
Wait Times
Several customers expressed frustration with long wait times for food, both for dine-in and takeout orders.
RG
Rich Garza
Nov 11, 2025
5.0
Awesome food. Loved the filet & chicken along with the salad with champagne dressing.
IV
I V
Nov 1, 2025
1.0
They always mess up the order. This time they forgot one skewer of chicken and gave a small yogurt instead of a large one.
It happens every time . paying attention when preparing the order really shouldn’t be that hard.
DD
Donya
Oct 30, 2025
1.0
I’m honestly very disappointed with this restaurant. My order was incomplete again — they completely forgot the grilled tomatoes, even though I paid for them. This is not the first time this has happened. Almost every time I order from here, something is missing.
What makes it worse is their poor customer service. When you try to contact them, no one takes responsibility, no one apologizes, and nothing gets fixed. It’s extremely frustrating to spend your money and not even get the full meal you ordered.
This place clearly has no attention to detail and no respect for customers. If you value your money and want your order done right, go somewhere else. I will not be ordering from here again.
JM
Jillian McElmury
Oct 22, 2025
5.0
This place is top notch! I had the gyro and it is loaded with gyro meat, the french fries were so crunchy and delicious and the salad is super fresh. 10/10 would recommend
BD
Buz D.
Oct 19, 2025
4.0
Its a decent place to get Persian food considering its a chain. I'm kind of glad there isn't one close by cuz that would really affect the waist line. Prices are very reasonable for the quality, although they have gone up. But hey, its the economy right now, everything has gone up.
ZK Grill is open from 11:00 AM to 8:00 PM on Monday through Thursday and Sunday, and from 11:00 AM to 9:00 PM on Friday and Saturday.
Does ZK Grill offer delivery and pickup services?
Yes, ZK Grill offers both in-store pickup and delivery services.
Where is ZK Grill located?
ZK Grill is located at 4804 E Chandler Blvd #108, Phoenix, AZ 85048, USA.
What type of cuisine does ZK Grill serve?
ZK Grill serves Mediterranean cuisine, including Greek, Middle Eastern, Persian, Halal, vegetarian options, and specializes in falafel, kebabs, and gyros.
What is the price range of ZK Grill?
ZK Grill has a moderate price range rated as 'TWO'.
Can I view the menu and place an order online for ZK Grill?
Yes, you can view the menu and place orders online via https://zkgrill.com/menu.
What are the takeaway hours for ZK Grill?
Takeout is available from 11:00 AM to 8:00 PM on Monday through Thursday and Sunday, and until 9:00 PM on Friday and Saturday.
Are there any coffee shops near ZK Grill where I can grab a drink before or after my meal?
Yes, Where U Bean Coffee and Mad Hatter Kava are nearby coffee shops where you can enjoy a coffee or tea before or after dining at ZK Grill.
What nearby entertainment or recreational venues can I visit when I'm in the area around ZK Grill?
You can visit Whiz Kidz Playland for kids recreation and parties, or Dugout Sports Grill & Bar and Tukee's Sports Grille if you want to enjoy a bar atmosphere close to ZK Grill.
Are there any pet-related services near ZK Grill if I need grooming or pet care?
Yes, nearby pet services include Betty's Dog Wash and Grooming, The Pawz Spa, and Paws Plus Dog Day Care, making it convenient to attend to your pets while dining or visiting.