ZK Grill

4.4
551 reviews

About

Mediterranean Restaurant

Location

ZK Grill
4804 E Chandler Blvd #108, Phoenix, AZ
85048, United States

Hours

Reviews

4.4
551 reviews
5 stars
395
4 stars
88
3 stars
21
2 stars
14
1 star
33

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incomplete or incorrect orders, indicating a consistent problem with order preparation.

Customer Service

Feedback highlighted poor customer service experiences, including dismissive attitudes from staff and lack of accountability for mistakes.

Food Quality

While some reviews praised the food as delicious and fresh, others criticized it for being inconsistent, with reports of overcooked or poorly prepared dishes.

Atmosphere

The restaurant's ambiance received mixed reviews, with some describing it as simple and lacking in comfort, while others noted cleanliness and a welcoming environment.

Wait Times

Several customers expressed frustration with long wait times for food, both for dine-in and takeout orders.
  • RG
    Rich Garza
    Nov 11, 2025
    5.0
    Awesome food. Loved the filet & chicken along with the salad with champagne dressing.
  • IV
    I V
    Nov 1, 2025
    1.0
    They always mess up the order. This time they forgot one skewer of chicken and gave a small yogurt instead of a large one. It happens every time . paying attention when preparing the order really shouldn’t be that hard.
  • DD
    Donya
    Oct 30, 2025
    1.0
    I’m honestly very disappointed with this restaurant. My order was incomplete again — they completely forgot the grilled tomatoes, even though I paid for them. This is not the first time this has happened. Almost every time I order from here, something is missing. What makes it worse is their poor customer service. When you try to contact them, no one takes responsibility, no one apologizes, and nothing gets fixed. It’s extremely frustrating to spend your money and not even get the full meal you ordered. This place clearly has no attention to detail and no respect for customers. If you value your money and want your order done right, go somewhere else. I will not be ordering from here again.
  • JM
    Jillian McElmury
    Oct 22, 2025
    5.0
    This place is top notch! I had the gyro and it is loaded with gyro meat, the french fries were so crunchy and delicious and the salad is super fresh. 10/10 would recommend
  • BD
    Buz D.
    Oct 19, 2025
    4.0
    Its a decent place to get Persian food considering its a chain. I'm kind of glad there isn't one close by cuz that would really affect the waist line. Prices are very reasonable for the quality, although they have gone up. But hey, its the economy right now, everything has gone up.

Frequently Asked Questions About ZK Grill

What are the operating hours of ZK Grill?

ZK Grill is open from 11:00 AM to 8:00 PM on Monday through Thursday and Sunday, and from 11:00 AM to 9:00 PM on Friday and Saturday.

Does ZK Grill offer delivery and pickup services?

Yes, ZK Grill offers both in-store pickup and delivery services.