Wingstop

3.6
405 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Phoenix W Indian School Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
5215 W Indian School Rd Ste 103, Phoenix, AZ
85031, United States

Hours

Reviews

3.6
405 reviews
5 stars
197
4 stars
66
3 stars
23
2 stars
16
1 star
103

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, with long wait times for orders and staff being inattentive or unprofessional.

Order Accuracy

Many reviews highlighted problems with incorrect orders, including missing items and wrong food being served.

Food Quality

Several customers complained about the food being dry, cold, or poorly prepared, with some even reporting health concerns.

Cleanliness

Customers noted unsanitary conditions in the dining area and kitchen, contributing to a negative dining experience.

Positive Staff Interactions

A few reviews mentioned positive experiences with specific staff members who provided good service, contrasting with the overall negative feedback.
  • ZD
    Zay Doogle
    1 day ago
    1.0
    There’s more laggin than talkin im a uber driver the food is cold by the time I arrive at the drop off!!!
  • AM
    Alfredo Martinez
    3 days ago
    2.0
    Ordered 6 piece tender meal and 3 of them were boneless chicken pieces. Kinda funny, but I'm still mad.
  • DL
    Daphne Lugo
    Dec 30, 2025
    2.0
    Our order was completely wrong, asked for classic and they gave us all boneless, didn’t even bother to get the flavors right. Straight up just lazy.
  • JV
    john vallejo
    Dec 30, 2025
    1.0
    Bathroom was dirty and they’re playing their own music in the kitchen so loud you can hear it in the air down area and in the bathrooms
  • AL
    Angelina L
    Dec 28, 2025
    1.0
    The girl cashier just kept staring at us and not coming up to ask us if we needed to place an order or pickup. One of the cooks finally came up and asked after we sat in front of the cash register for 20 minutes waiting for someone. They walked past us at the front multiple times going outside to their car and then back to the back room. They left only one person cooking while they messed around outside. As I’m writing this there’s a crowd of 5 different people waiting for someone to help them out. This is the worst Wingstop I’ve ever been to and I’ve had nothing but terrible experiences here but this takes the cake. I love being stared at while the workers run in and out of the store giggling. Even if they were on break they could’ve let their co workers know hey someone’s waiting maybe idk DO YOUR JOB😭 they made me feel like I was in the wrong for coming in and making them work. Update: Now they are letting the orders pile up as we’re all waiting for someone to call out our names and the cooks couldn’t care less that we’re standing here looking like idiots. The phone keeps ringing and they come back to put them on hold or hang up and then don’t even tend to anyone else waiting in the lobby.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.