Wingstop

3.1
413 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Phoenix W. Bell Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
1838 W. Bell Rd, Phoenix, AZ
85023, United States

Hours

Reviews

3.1
413 reviews
5 stars
158
4 stars
46
3 stars
32
2 stars
34
1 star
143

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times for orders.

Food Quality

Food quality was inconsistent, with complaints about undercooked, cold, or poorly prepared items.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary food handling.

Order Accuracy

Numerous customers experienced issues with incorrect orders or missing items.

Atmosphere

While some enjoyed the atmosphere, others found it unwelcoming and noted distractions from staff.
  • BB
    Blake Balaam
    Jan 1, 2026
    5.0
    Awesome crew and great food. Makaya on the register was amazing as well as the rest of the crew; Marissa, Marquel, Jermaine, Keelan, Michael and Cayla were great. Definitely coming back. Atmosphere is only a 4 because it is freezing in the store!!
  • VE
    Vianey Escareno
    Dec 28, 2025
    5.0
    Great place to get good food. Cooked fresh so it took awhile. Food was still hot by the time I got home.
  • LL
    Lorena leos
    Dec 20, 2025
    2.0
    Too chewy boneless. I order a boneless meal for 2 and they didn't give me the dressing 🤔
  • AO
    Alma Sarai Ochoa
    Dec 18, 2025
    1.0
    Customer service is terrible. I placed an order online , there was a young lady at the register and she looked at me and looked away. Two other employees looked and still didn’t acknowledge me. Then the young lady looked back and asked someone to come help .
  • ET
    Emma Tatrai
    Dec 18, 2025
    1.0
    The food from this location is always burnt and cooked beyond eating capability, they ruin it everytime

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.