When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Phoenix W. Bell Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous customers reported long wait times for their orders, with some waiting over 40 minutes without receiving their food.
Food Quality
Many reviews highlighted poor food quality, including dry, undercooked, or improperly seasoned items, leading to dissatisfaction.
Customer Service
Several customers experienced rude or unhelpful staff, with complaints about being ignored or treated poorly during their visits.
Cleanliness Concerns
There were multiple mentions of unsanitary conditions, including dirty tables and issues with food handling.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, noting friendly staff and good food quality on certain occasions.
RP
rebekah parra
Feb 13, 2026
5.0
Sofia was so nice and helpful. Wingstop is always busy but they always have good customer service. Thank you queen!!!
CV
Carlos Villa
Jan 24, 2026
1.0
Worker was rude to female worker in the kitchen area yelling at her unprofessional!!
AK
Andy King
Jan 17, 2026
1.0
45 minutes waiting for an uber order and there is nobody in here 12am 👌
MB
Melanie Bafia
Jan 12, 2026
2.0
I ordered a 24 combo meal (which was $42) this evening and was really disappointed with the experience. The chicken was extremely dry, to the point where it overshadowed the flavor and made the wings almost inedible. Even with the flavors it really ruined dinner. Will not be ordering from here again, dont waste your money,
BB
Blake Balaam
Jan 1, 2026
5.0
Awesome crew and great food. Makaya on the register was amazing as well as the rest of the crew; Marissa, Marquel, Jermaine, Keelan, Michael and Cayla were great. Definitely coming back. Atmosphere is only a 4 because it is freezing in the store!!
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop Phoenix W. Bell Rd offer?
Wingstop Phoenix W. Bell Rd offers classic or boneless wings as well as tenders, with over 11 iconic flavors including Lemon Pepper and Original Hot.
What are the operating hours for Wingstop Phoenix W. Bell Rd?
Wingstop is open from 10:30 AM to 1:00 AM Sunday through Thursday, and from 10:30 AM to 2:00 AM on Fridays and Saturdays.
Does Wingstop Phoenix W. Bell Rd offer delivery and takeout services?
Is there a drive-through service at Wingstop Phoenix W. Bell Rd?
No, Wingstop Phoenix W. Bell Rd does not have a drive-through service; it is closed all days for drive-through.
Can I order from Wingstop Phoenix W. Bell Rd using a mobile app?
Yes, you can order via the Wingstop app available on both the Apple App Store and Google Play Store.
What are the accepted payment options at Wingstop Phoenix W. Bell Rd?
Wingstop accepts American Express, Discover, MasterCard, and Visa credit cards.
Where is Wingstop Phoenix W. Bell Rd located exactly?
It is located at 1838 W. Bell Rd, Suite #101, Phoenix, AZ 85023, United States.
What other businesses are near Wingstop Phoenix W. Bell Rd that customers might visit?
Nearby businesses include L.A. Insurance, Cricket Wireless Authorized Retailer, Walmart Pharmacy, and Crunch Fitness - Phoenix, providing options for insurance, mobile services, pharmacy needs, and fitness in the area.
Are there other dining options close to Wingstop Phoenix W. Bell Rd?
Yes, nearby dining options include Jack in the Box, McDonald's, Istanbul Market, China Garden, and Hajiabbas Market for a variety of fast food, international, and supermarket dining experiences.
How can nearby locations help customers visiting Wingstop?
Nearby places like Walmart Grocery Pickup and Delivery and Dollar Tree provide convenient shopping options before or after your Wingstop visit, enhancing your overall trip to the area.
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