Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Phoenix W. Bethany Home Rd & N 35th Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.2
199 reviews
5 stars
89
4 stars
17
3 stars
12
2 stars
14
1 star
67
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported long wait times, incorrect orders, and poor customer service experiences, particularly during busy hours.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were criticized for being rude or unprofessional.
Food Quality
Several reviews mentioned issues with food quality, including undercooked items, incorrect orders, and overall dissatisfaction with the taste.
Management Concerns
There were multiple complaints about management, including poor handling of customer issues and lack of accountability for mistakes.
Positive Experiences
Despite the negative feedback, some customers had positive experiences, highlighting good service from specific staff members and enjoyable food.
- MGMicah Gunderson2 days ago5.0Best manager ever
- BRBranchy Relic2 days ago5.0Amazing people and amazing food!
- AVadam vavalaDec 10, 20255.0The service impeccable I was pleased when she said(the manager) she would give me a better deal because of my large order I highly recommend this location and definitely will be coming back.
- SRSiarra RoseDec 5, 20251.0I would give this place 0 stars if I could! This location specifically has always messed something up with my order, I came here per birthday request from a family member. (I didn’t want to even make the order because of past mistakes they’ve made on my order) They gave me 14 wings of the wrong flavor and shorted me a couple of the different wing flavor I ordered. I called them to let them know my order was messed up, the guy nicely told me it’d be taken care of his words exactly were “na na , don’t worry about it, just tell me what flavors were wrong and we’ll make them for you.” My husband just got off work from a 10 hour day & went in to pick them up, they lied and said they never got the call and that the shifts were switched. So I called again to figure out who I talked to, got his name and mentioned what happened while my husband was in lobby he started to backtrack and finally “remember” the call I gave 10 mins prior. Manager nicely came upto him and said we were supposed to bring the wings back but since we weren’t told that’s that they’d make the wings for us anyway. He sat in the lobby for over an hour & asked when they’d be done and they said that they were barely gonna be dropped in the fryer. He left upset and THAT Will be our last time at this location. No other location I’ve gone to has ever had bad service, but it NEVER fails with this location; each time I’ve ever tried to give this location a chance it just never works out.
- CCCharlene CarrilloNov 14, 20251.0Ordered thru Uber eats. I ordered a 6 wing combo with Cajun corn and a drink, added carrots and 2 ranch. Food came in a timely matter, I opened the bag which is sealed with a sticker, cause the Uber eats drivers aren't allowed to open bags, and I only had my wings, carrots and 2 ranch and she handed me my drink. So I call and the guy says my manager says thats Uber eats problem they're supposed to make sure they have everything, I said how was she to know my corn wasnt in the bag which was sealed? He said yeah that's Uber eats problem. Never will I order from there again, because there's no accountability! Like yes its wingstops problem because you bag it and seal it, my Uber eats driver didnt make my order bag it and deliver it lol.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What type of food does Wingstop Phoenix W. Bethany Home Rd & N 35th Ave specialize in?
Wingstop specializes in classic and boneless chicken wings with over 11 iconic flavors, along with tenders and signature sides like seasoned fries and Cajun Fried Corn.
What are the typical operating hours for Wingstop Phoenix W. Bethany Home Rd & N 35th Ave?
Wingstop is open every day from 10:30 AM to 1 AM, with extended hours on Friday and Saturday until 2 AM.
Does Wingstop offer delivery and pickup services?
Yes, Wingstop offers in-store pickup, delivery, same-day delivery, and no-contact delivery options.
Is drive-through service available at Wingstop Phoenix W. Bethany Home Rd & N 35th Ave?
No, drive-through service is not available at this Wingstop location.
What payment methods are accepted at this Wingstop?
Wingstop accepts American Express, Discover, Mastercard, and Visa credit cards as payment options.
How can I place an order online for Wingstop Phoenix W. Bethany Home Rd & N 35th Ave?
Orders can be placed online via their official website or through their app available on both Apple App Store and Google Play Store.
Where is Wingstop Phoenix W. Bethany Home Rd & N 35th Ave located?
Wingstop is located at 3430 W. Bethany Home Road Suite 101, Phoenix, AZ 85017, USA.
What nearby places can I visit before or after dining at Wingstop?
Nearby places include Starbucks for coffee, Denny's for breakfast, and Jamba Bethany Towne Center for smoothies and health foods.
Are there automotive services close to Wingstop for vehicle care?
Yes, nearby automotive services include Firestone Complete Auto Care, Bethany Auto Spa, and Arizona Auto Wash for repairs, washing, and detailing.
Can I find fitness and wellness centers near Wingstop Phoenix W. Bethany Home Rd & N 35th Ave?
Yes, Knockout Fitness West Phoenix and The Joint Chiropractic are nearby for boxing workouts and chiropractic or massage services respectively.