Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Phoenix W Peoria Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.6
721 reviews
5 stars
338
4 stars
115
3 stars
85
2 stars
33
1 star
150
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied widely, with some staff praised for their friendliness and attentiveness, while others were criticized for rudeness and lack of accountability.
Food Quality
Many customers reported issues with food quality, including stale items, incorrect orders, and undercooked wings, although some praised the taste when the food was prepared correctly.
Wait Times
Numerous reviews highlighted excessively long wait times for food, both for dine-in and takeout orders, often leading to customer frustration.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including unpleasant odors and dirty staff uniforms, which negatively impacted their dining experience.
- MRMila RJan 2, 20261.0Tenders look like they’ve been sitting out for hours!! Super hard and stale. Waste of money! I recommend to Check your bag BEFORE you leave. Seems like this location loves to give out old food
- RJRanda JDec 31, 20252.0They didnt follow our customized instructions. Some wiings were not fully cooked.
- RSreva slaiwaDec 31, 20255.0John was AMAZINGGGG!! Best service ever!!!
- SMSteven MejiaDec 20, 20251.0Terrible service, missing items had to go back and no hey we apologize for the mistake, just let's remake and here you go. I had to tell manager John but still no accountability. Disappointed by the lack of care.
- LLLexDec 14, 20255.0I've been to this wing stop multiple times as a delivery person, but i never ordered for myself. This time, though, I had 2 large orders and the young lady at the front was very helpful. Brooklyn made sure both orders were completely correct before handing them over and she made sure that the lids were not leaky when she handed me all 5 drinks. She even helped me bring the orders out to my car. She was sweet, professional and she deserves Kudos for going above and beyond.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What type of food does Wingstop Phoenix W Peoria Ave specialize in?
Wingstop Phoenix W Peoria Ave specializes in classic and boneless chicken wings with over 11 iconic flavors like Lemon Pepper and Original Hot, along with tenders and signature sides.
What are Wingstop's hours of operation for pickup and delivery?
Wingstop Phoenix W Peoria Ave is open daily from 10:30 AM to 1:00 AM, except Fridays and Saturdays when they remain open until 2:00 AM for pickup and delivery.
Is there drive-through service available at Wingstop Phoenix W Peoria Ave?
No, Wingstop Phoenix W Peoria Ave does not offer drive-through service; their drive-through is closed every day of the week.
What payment options are accepted at Wingstop Phoenix W Peoria Ave?
Wingstop accepts American Express, Discover, Mastercard, and Visa as payment methods.
Can I order Wingstop's menu online for delivery or carryout?
Yes, you can order online for carryout and delivery through their website or mobile apps available on Apple App Store and Google Play Store.
What services does Wingstop Phoenix W Peoria Ave offer for food pickup and delivery?
They offer in-store pickup, delivery, same-day delivery, and no-contact delivery services for customer convenience.
Where is Wingstop Phoenix W Peoria Ave located?
Wingstop is located at 2815 W Peoria Ave, Ste 118, Phoenix, AZ 85029, United States.
What nearby food places can I visit before or after dining at Wingstop?
Nearby food options include Tropical Smoothie Cafe for smoothies, Subway for sandwiches, Cold Stone Creamery and Swensen's Grill & Ice Cream for desserts, Dickey's Barbecue Pit, Pizza Patrón, and Panera Bread for various other meals.
Are there nearby shops or services I can visit when going to Wingstop?
Yes, you can visit nearby stores like GameStop and Metro by T-Mobile for gaming and mobile needs, Ross Dress for Less for clothing, and Metro Towne Center shopping center for various retailers.
What nearby health and beauty services are available close to Wingstop?
Nearby health and beauty options include Aspen Dental - Phoenix, Premier Orthodontics, Motto Clear Aligners for dental services, and Azul Day Spa Salon, Supercuts, and CosmoProf for hair and beauty needs.