When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Phoenix - W McDowell Rd. & N 43rd Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous customers reported issues with food being cold, undercooked, or overcooked, leading to dissatisfaction with the overall quality.
Service Speed
Many reviews highlighted long wait times for food orders, both for dine-in and online orders, with some customers waiting over an hour.
Customer Service
Feedback on customer service was mixed; while some praised individual staff members for their kindness and professionalism, many others reported rude behavior and unhelpful responses from management.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including dirty conditions and unsanitary practices among staff.
LH
Lopez Hat
Jan 3, 2026
1.0
Nasty these guys check camera 1130 am playing with people's food just nasty the guy that's turned around with glasses sick jan 3
SH
Sarah Hart
Oct 14, 2025
3.0
Fries were old and not hot at all wings were good and corn was bomb took awhile and their pay port was messing up
ML
Miriah Lujan
Oct 7, 2025
1.0
Ordered online just to get old overly salty cold food that was wrong and when we called to let the store know the order was incorrect we were given such a hassle to finally speak to the manager who promised a fresh order and when we got there all the manager did was give us 5 missing wings that were already sitting there n out cold sauce on them so all the food we received was not only cold and old but wrong horrible quality and customer service
HH
Hailey
Oct 6, 2025
5.0
Everyone is so sweet and professional! The food is amazing and I would highly recommend this location.
NM
nyila miller
Oct 3, 2025
1.0
You’re telling me this is a wing, and they are all like that. Please do better.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
Where is Wingstop Phoenix located?
Wingstop Phoenix is located at 4239 W McDowell Rd, Ste. 5, Phoenix, AZ 85009.
What are the regular business hours of Wingstop Phoenix?
Wingstop Phoenix is open every day from 10:30 AM to 1:00 AM.
Does Wingstop Phoenix offer delivery and pickup services?
Yes, you can order online for carryout or delivery via their website or mobile apps on iOS and Android.
What type of food and flavors does Wingstop Phoenix offer?
Wingstop offers classic or boneless wings and tenders with over 11 iconic flavors such as Lemon Pepper and Original Hot, along with seasoned fries and signature sides.
Is there a drive-through service available at Wingstop Phoenix?
No, Wingstop Phoenix does not have a drive-through service; it is closed every day.
What payment methods are accepted at Wingstop Phoenix?
Wingstop Phoenix accepts American Express, Discover, MasterCard, and Visa credit cards.
Are there grocery stores near Wingstop Phoenix where I can shop before or after dining?
Yes, Food City, Bashas', and Family Dollar are nearby grocery stores where you can conveniently shop before or after your Wingstop visit.
What nearby coffee shops can I visit when going to Wingstop Phoenix?
Starbucks is a nearby coffee shop, perfect for grabbing a coffee before or after enjoying your meal at Wingstop.
Are there other fast food or dining options close to Wingstop Phoenix?
Yes, other nearby dining options include Subway, Salsitas Mexican Food, KFC, Pizza Patrón, and Pizza Hut, offering a variety of cuisines near Wingstop.