Wingstop

3.7
548 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Phoenix - W Bethany Home Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
2420 W Bethany Home Road, Suite 125, Phoenix, AZ
85015, United States

Hours

Reviews

3.7
548 reviews
5 stars
286
4 stars
67
3 stars
47
2 stars
35
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and attentive staff, others reported rude behavior and unprofessionalism from management.

Order Accuracy

Multiple reviews indicated issues with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.

Food Quality

While many customers enjoyed the food, there were complaints about food quality, including undercooked items and inconsistent flavors.

Wait Times

Customers frequently mentioned long wait times for food, both for in-store orders and online pickups, often exceeding the estimated times.

Cleanliness

The restaurant's cleanliness received positive remarks from some customers, but others noted areas that needed attention.
  • DM
    David MCG
    2 days ago
    1.0
    , I’d like to report an employee who threatened a uber eats driver. At 12:10 am on sat 1/10/26. The other employees refused to tell me his name after he immediately said that I was not the driver picking up the order. I confirmed the order right in front of him and he told me that I didn’t and then proceeded to say I was lying and started cussing at me and when I confronted him, he said he will go outside and he wanted to fight me. I told him I’ll sue him and Wingstop if he laid a finger on me, he did it right in front of the employees! and they told me they would not give me his name. I want to talk to a manager. He followed me outside and threatened me again saying he will see me soon. That is not a safe environment with him working there.
  • KC
    Karun Chowdary
    Dec 22, 2025
    1.0
    I placed an order at this location with out noticing app changed the location Inwent to to store and let them know assistant manager said she will let manager know to cancel it so I can refund. I went second time they today they will cancel it it's been 5 days and i tried calling no one answer or they say hold never talk bad location managed by people who don't know how to run a business or franchise.
  • SB
    Sasha Brown
    Dec 10, 2025
    5.0
    Awesome service, great portions, hot and ready and wonderful soda from the fountain!!
  • GG
    Gimme
    Nov 1, 2025
    5.0
    Service is amazing
  • RR
    Rhalex
    Nov 1, 2025
    5.0
    Very good food and service

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.