Whataburger

3.9
2367 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
2901 E Bell Rd, Phoenix, AZ
85032, United States

Hours

Reviews

3.9
2,330 reviews
5 stars
1,156
4 stars
494
3 stars
262
2 stars
135
1 star
283

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and food not prepared as requested.

Food Quality

Feedback on food quality was mixed, with some praising freshness and taste, while others complained about cold, undercooked, or stale items.

Customer Service

While some reviews highlighted friendly and helpful staff, others noted poor service, disrespectful management, and long wait times.

Cleanliness

Several customers appreciated the cleanliness of the restaurant and bathrooms, contributing positively to their experience.

Value for Money

Some customers felt the food was a good value, while others criticized the pricing relative to the quality received.
  • JC
    Jeff Casner
    Nov 18, 2025
    5.0
    All was good. Only issues was I got a diet Dr. Pepper when I ordered a un sweet tea.
  • TB
    Torrie Boyland
    Nov 11, 2025
    5.0
    My visit to Whataburger on 2901 Bell was an absolute delight from start to finish. I stopped by for a quick bite and was pleasantly surprised that there was no wait in the drive-thru. As soon as I pulled up to the speaker, I was greeted by the cashier with a cheerful, welcoming voice: “Welcome to Whataburger! How can I help you today?” Her friendliness immediately set the tone for a positive experience. I placed my order for a classic Whataburger, and she politely asked if I needed anything else. I said no, and she thanked me before inviting me to drive around. Before I pulled forward, I decided to adjust my order and asked if I could add the new Frosted Berry drink. Without hesitation, she responded, “No problem at all! What would you like to add?” Her accommodating and professional attitude made the process smooth and enjoyable. When I reached the window, she greeted me again with a bright smile and asked if I was enjoying my day. I told her yes, the weather was beautiful, and her kind attitude made my day even better. She laughed and shared that the Frosted Berry drink had been quite popular lately, which made me even more excited to try it. After receiving my order, I stopped inside the restaurant to grab napkins and check out the dining area. The inside was spotless—tables were clean, the counters were organized, and the entire staff worked efficiently. I also had a brief interaction with the manager, who was polite, attentive, and visible on the floor, ensuring everything was running smoothly. Overall, my experience at Whataburger on 2901 Bell was excellent. The service was fast, friendly, and professional, and the food was fresh and delicious. The entire team created a warm and welcoming atmosphere that made a quick meal feel like a pleasant outing. I’ll definitely return for both the great food and the outstanding customer service!
  • PS
    Patience Sandoval
    Nov 6, 2025
    4.0
    Watch your tires. If you see a delivery truck don't go in the drive thru.
  • KH
    Katelynn Hines
    Oct 23, 2025
    1.0
    How hard is it to follow simple direction. 2 combos. One burger was said to add ketchup with no cheese. The burger recieved had cheese, no ketchup, bacon, a whole pile of onions. Biggest disappointment especially because they were not busy they just don’t care.
  • KM
    Ki11er Meta1
    Oct 17, 2025
    1.0
    I usually do online orders so it be somewhat easier for the fast food restaurants but my lord this location always messes up my food it is truly insane. I understand we all human and make mistakes but there comes a time where enough is enough. Yeah this location not great would not recommend. I have had to email or call support to get my money back. Ridiculous. Order from here at your own risk.

Frequently Asked Questions About Whataburger

What are the regular operating hours of Whataburger at 2901 E Bell Rd, Phoenix?

Whataburger is open 24 hours every day of the week at this location.

Does Whataburger offer breakfast options?

Yes, Whataburger serves breakfast along with lunch and dinner.