Whataburger

4.1
824 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Whataburger
12440 N TATUM BLVD, PHOENIX, AZ
85032, United States

Hours

Reviews

4.1
824 reviews
5 stars
483
4 stars
150
3 stars
61
2 stars
44
1 star
86

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed fresh and tasty meals, while others reported stale or poorly prepared items.

Service Experience

Customer service is inconsistent; many praised friendly staff, while others reported rude management and slow service.

Cleanliness

Generally positive feedback on cleanliness, though some customers noted issues with restrooms and overall restaurant maintenance.

Order Accuracy

Frequent complaints about incorrect orders and missing items, indicating a need for improvement in order fulfillment.

Value for Money

Customers appreciate the portion sizes and value, but some feel the prices are high for the quality received.
  • CH
    Cynthia Hooks
    5 days ago
    5.0
    First I want to say khiley was amazing! She was professional, courteous, & attentive to all customer needs in the lobby. She took orders, mopped floors, & took orders out for pick up! She basically manned the whole ship! She is Exemplary employee! Oh & that patty melt was bomb! Thanks to Khiley I got it as single instead of double!
  • KP
    Keith Perry
    6 days ago
    3.0
    Tried the Monterey Melt based on a friend's referral. It was just so-so. Hate the taste of the fries. But the counter person was exceptionally great with customer service beyond any other fast food eatery I've been to.
  • LC
    Lawrence Cecchini
    Dec 29, 2025
    5.0
    Food was hot and delicious. Staff was friendly and helpful. Dining room was bright and clean. Restrooms were clean as well. Parking lot also clean.
  • TB
    Torrie Boyland
    Dec 27, 2025
    5.0
    This Whataburger visit was exactly what I was hoping for and more. I stopped in for a quick bite and was happy to see the drive-thru moving fast with no wait. Right away, the cashier greeted me in a friendly, upbeat way, which made the experience feel easy and welcoming from the start. I ordered a classic Whataburger, and you can really tell the difference with the food here. The burger was big, filling, and tasted like real beef straight from the kitchen—not something rushed or reheated. The patty was juicy, flavorful, and clearly made fresh. The bun held everything together without falling apart However bread quality could have been better. The portion size alone made it feel like I definitely got my money’s worth. I also added a chicken item, and it didn’t disappoint either. The chicken tasted fresh, not overly processed, with a good texture and solid seasoning. It felt like actual kitchen-made food rather than typical fast-food quality, which is something I really appreciate. When I got to the window, the cashier was just as friendly, asking how my day was going and keeping the interaction light and pleasant. That kind of casual conversation goes a long way and makes the stop feel more personal instead of rushed. Inside the restaurant was clean, organized, and comfortable. The staff seemed to work well together, and everything ran smoothly. Overall, this was one of those fast-food stops that doesn’t feel like fast food. If you’re looking for a place with generous portion sizes, burgers that actually taste like real beef, and chicken that feels fresh from the kitchen, this Whataburger delivers. I’d definitely come back when I want something filling, flavorful, and served with a smile.
  • CA
    Chloe Ann
    Dec 15, 2025
    5.0
    Ricardo is truly the best there is. He assisted me with my order in an exceptionally professional manner, demonstrating outstanding knowledge, patience, and attention to detail. His positive attitude made the entire experience seamless and enjoyable, and his light, comical touch was a refreshing bonus—something we all need now and then. Ricardo went above and beyond, and I couldn’t be more pleased with the level of service he provided. Highly recommended.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 12440 N Tatum Blvd in Phoenix?

This Whataburger location is open 24 hours a day, 7 days a week, although holiday hours might differ.

Does Whataburger serve breakfast and dinner?

Yes, Whataburger serves breakfast, lunch, and dinner at this location.