Whataburger

4.2
3933 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
737 E MCDOWELL RD, PHOENIX, AZ
85006, United States

Hours

Reviews

4.2
3,890 reviews
5 stars
2,239
4 stars
845
3 stars
363
2 stars
175
1 star
268

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of excellent and poor service experiences, with some praising specific employees for their attentiveness while others noted rude behavior and long wait times.

Food Quality

The food received generally positive feedback for being fresh and tasty, although some customers mentioned issues with incorrect orders and inconsistent quality.

Cleanliness

While some reviews highlighted cleanliness and a well-maintained environment, others pointed out unsanitary conditions in the lobby and restrooms.

Value for Money

Several customers felt that the prices were becoming too high for fast food, despite enjoying the food.
  • WW
    warren waters
    1 day ago
    1.0
    I’ll start off by saying the staff at the window was friendly. However the drive-through person taking the order around 630p was seemingly in a hurry to rush taking orders. I ordered a double burger meal with 1 slice of cheese, ketchup, bacon and pickles in addition to a chocolate shake which was audibly reviewed by the lady taking the order prior to pulling up. I received a strawberry shake, no ketchup or napkins for the fries and the burger was thin, missing bacon, very few pickles and more than 1 slice of cheese that looked dry and “burnt on”. Not sure why they repeat the meal you order if they’re still going to find a way to mess every single item up.
  • AC
    Anhellica Cruz
    Jan 4, 2026
    1.0
    The manager who worked on 3/4/26 at around 1am is rude and unhelpful. I got an order and my drinks had no soda just full of ice and the food was stale and old. Usually wouldn’t care but she was rude.
  • JC
    Joel Contreras
    Dec 23, 2025
    5.0
    I had such a great experience here with my son recently. There’s an employee named John that would come around our tables and ask us if we needed any refills or ketchup or anything. I just thought it was very nice. Then we were leaving and he ran my son’s phone out to us! People like that make you come back :)
  • BR
    Brandon Ridley
    Dec 21, 2025
    1.0
    Ordered 2 orders biscuits and gravy meals one with hashbrowns other with fries and honey butter chicken biscuit meal rung up order wrong IVY (cashier) then when I told here it was wrong she wanted to argue with me and then still received wrong order 3 biscuits and gravy Don go to this location Bethany and I17 is way better. Only reason I went to this location is I just had a baby at the hospital worth the drive go to Bethany hopefully this one closes like Indian school location… and they’re gravy is runny all you have to do is pour powder and a little bit of water not try and stretch the gravy from 11 to 11 to save the 3 dollars it cost for the bag of pre ready gravy… Don’t get me wrong Whataburger is Great I’ve worked here and this is the only fast food I would eat have working here… try Bethany Location and you’ll fall in love.
  • SC
    Scott Clark
    Dec 16, 2025
    5.0
    Stop by here to get a quick bite to eat for lunch ... This was definitely almost restaurant quality service. John s took my order and also helped me out after he took my order. Who is very helpful he took the time to listen to me because I wasn't sure what I wanted. So he gave me advice on what I should order and made sure I was happy with what I got after I ordered it. If this guy is not a lead or a manager or a key holder he definitely should be. I've been traveling for work all week long and just exhausted so it was definitely nice to have somebody make my mind up for me. I asked what his name was and made sure he is who he is so he got credit for my review. Again John s was fantastic and made sure that I was happy with what I got. He also cleaned my table like I said just outstanding service thank you again John s!

Frequently Asked Questions About Whataburger

What types of food does Whataburger serve?

Whataburger serves burgers, chicken, salads, and breakfast items made to order with 100% pure beef on a five-inch toasted bun.

What are the operating hours for the Whataburger at 737 E McDowell Rd?

This Whataburger location is open 24 hours every day of the week.