Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent food quality, with some praising specific items while others complained about cold or poorly prepared meals.
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rudeness and poor service experiences.
Ordering Experience
Many customers expressed frustration with the self-service kiosks, citing difficulties and a lack of personal interaction.
Cleanliness
The cleanliness of the location received positive feedback, though some noted issues with restrooms and overall maintenance.
Speed of Service
Several reviews highlighted the fast service, particularly in drive-thru, but others mentioned long wait times and order inaccuracies.
CC
Cuhzzo
3 days ago
1.0
The customer service is terrible. The whole staff especially the manager needs a retraining on how to treat people.
JH
Jeff Harris
Dec 16, 2025
5.0
Good food quickly
VS
Viviana Saldierna
Dec 12, 2025
4.0
Todos los empleados con excelente actitud aún en la noche, me hicieron pasar un rato muy agradable junto con mi bebé
KG
Kevin Griffin
Oct 24, 2025
1.0
Wendy's was my favorite fast food but their cost cutting has ruined the quality of their food such as changing lettuce and they haven't put condiments on my burger multiple times now so I think they are chopping that as well. They now charge for dipping sauce too. Another reason to just eat at home since food quality and customer service goes down while price goes crazy up.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's located at 3201 E. Wood St, Phoenix?
The drive-through is open daily from 5:30 AM to midnight at this Wendy's location.
Does Wendy's at 3201 E. Wood St serve breakfast?
Yes, this location offers breakfast options including combos, croissants, biscuits, sandwiches, coffee, and sides.
Can I place an order online or through an app for Wendy's at 3201 E. Wood St?
Yes, you can order through the Wendy's app or the website order.wendys.com for this location.
What payment methods are accepted at Wendy's 3201 E. Wood St?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Is Wendy's at 3201 E. Wood St currently open?
Yes, Wendy's at this address remains open and committed to serving quality food every day.
How can I contact Wendy's at 3201 E. Wood St for questions or feedback?
You can call the location directly at (602) 612-4703 or use Wendy's Customer Care contact page or phone number 888-624-8140 for feedback.
Are there nearby gas stations close to Wendy's at 3201 E. Wood St?
Yes, nearby gas stations include Senergy Petroleum - PetroStop Cardlock, QuikTrip, and Circle K which can be convenient for customers fueling up before or after visiting Wendy's.
What other fast food restaurants are near Wendy's at 3201 E. Wood St?
Nearby fast food options include McDonald's, offering alternative meal choices in the area.
Are there employment or career services near Wendy's at 3201 E. Wood St?
Yes, nearby career and employment agencies like Max Care Center LLC, Cavalry Staffing, and Express Employment Professionals are close by.
Where can I find nutritional and allergen information for Wendy's menu items?
You can find nutrition and allergen info on Wendy's website, app, or in-restaurant nutrition posters with staff available to assist.