Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
735 reviews
5 stars
340
4 stars
152
3 stars
106
2 stars
45
1 star
92
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some items being cold, poorly prepared, or not as expected.
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rudeness and poor service.
Ordering Process
Many customers expressed frustration with the self-service kiosks, citing difficulties and a lack of personal interaction.
Cleanliness
The cleanliness of the location received positive feedback, though some noted issues with restrooms and overall maintenance.
Speed of Service
Several reviews highlighted the quick service, particularly in the drive-thru, but some experienced long wait times.
- KGKevin GriffinOct 24, 20251.0Wendy's was my favorite fast food but their cost cutting has ruined the quality of their food such as changing lettuce and they haven't put condiments on my burger multiple times now so I think they are chopping that as well. They now charge for dipping sauce too. Another reason to just eat at home since food quality and customer service goes down while price goes crazy up.
- PHPatricia HamiltonOct 19, 20254.0Usually the staff is friendly and helpful.
- RSRyan SwansonSep 21, 20255.0Incredibly friendly manager!! Could not believe the customer service. Highly recommended!
- AKAmarii KeyesSep 2, 20251.0Don't even try to walk in and order nonexisting customer service. They'll just sit there and run around in Circles not looking at you to make it seem like they're busy and then get to 20 minutes later
- YRYaneth RenteriaAug 15, 20251.0I don’t recommend getting French toast because it’s the second time that this happens to me. I thought they were gonna be crunchy but no they just dipping them in oil and take them out and ready to serve not good at all 🥹🥹🥹
Frequently Asked Questions About Wendy's
Is 3201 E. Wood St Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Phoenix, AZ?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Phoenix, AZ into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (602) 612-4703.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 3201 E. Wood St Wendy’s serve breakfast?
Yes, this Wendy’s location in Phoenix, AZ serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's located at 3201 E. Wood St, Phoenix?
The drive-through is open daily from 5:30 AM to midnight at this Wendy's location.
Does Wendy's at 3201 E. Wood St serve breakfast?
Yes, this location offers breakfast options including combos, croissants, biscuits, sandwiches, coffee, and sides.
Can I place an order online or through an app for Wendy's at 3201 E. Wood St?
Yes, you can order through the Wendy's app or the website order.wendys.com for this location.
What payment methods are accepted at Wendy's 3201 E. Wood St?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Is Wendy's at 3201 E. Wood St currently open?
Yes, Wendy's at this address remains open and committed to serving quality food every day.
How can I contact Wendy's at 3201 E. Wood St for questions or feedback?
You can call the location directly at (602) 612-4703 or use Wendy's Customer Care contact page or phone number 888-624-8140 for feedback.
Are there nearby gas stations close to Wendy's at 3201 E. Wood St?
Yes, nearby gas stations include Senergy Petroleum - PetroStop Cardlock, QuikTrip, and Circle K which can be convenient for customers fueling up before or after visiting Wendy's.
What other fast food restaurants are near Wendy's at 3201 E. Wood St?
Nearby fast food options include McDonald's, offering alternative meal choices in the area.
Are there employment or career services near Wendy's at 3201 E. Wood St?
Yes, nearby career and employment agencies like Max Care Center LLC, Cavalry Staffing, and Express Employment Professionals are close by.
Where can I find nutritional and allergen information for Wendy's menu items?
You can find nutrition and allergen info on Wendy's website, app, or in-restaurant nutrition posters with staff available to assist.