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Wendy's

3.8
(743 reviews)

Business Details

3201 E. Wood St, Phoenix, AZ
85040, United States
(602) 612-4703

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3201 E. Wood St, Phoenix, AZ
85040, United States

Hours

Reviews

3.8
743 reviews
5 stars
344
4 stars
153
3 stars
106
2 stars
45
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and poor treatment.

Food Quality

Significant concerns about food quality, including cold items, incorrect orders, and declining standards.

Ordering Experience

Frustration with the kiosk ordering system, with many customers preferring traditional ordering methods.

Cleanliness

Generally positive remarks about cleanliness, though some noted issues with restrooms and maintenance.

Speed of Service

Many customers appreciated the quick service, especially in drive-thru situations.
  • SS
    Sarai
    Feb 17, 2026
    1.0
    I bought TWO meals and I got 1 bbq sauce for my nuggets. I asked to get ranch for my burger and the worker had the audacity to say it’s 50 cents! Are you kidding me I just spent money on TWO meals and you want to charge me for a ranch packet. This Wendy’s always messes up my order but it sounds like this is something new since they’re having to close over 300 of their chains. On top of that my burger was cold and it seems like they use shredded lettuce now. Quality has just plummeted.
  • HF
    Hank Frank
    Jan 28, 2026
    5.0
    I went to drive through Tuesday night, the young lady that took my order and greeted me at the window was so kind and sweet, no complaints,
  • CC
    Cuhzzo
    Jan 9, 2026
    1.0
    The customer service is terrible. The whole staff especially the manager needs a retraining on how to treat people.
  • JH
    Jeff Harris
    Dec 16, 2025
    5.0
    Good food quickly
  • VS
    Viviana Saldierna
    Dec 12, 2025
    4.0
    Todos los empleados con excelente actitud aún en la noche, me hicieron pasar un rato muy agradable junto con mi bebé

Frequently Asked Questions About Wendy's

Is 3201 E. Wood St Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's located at 3201 E. Wood St, Phoenix?

The drive-through is open daily from 5:30 AM to midnight at this Wendy's location.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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