Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on customer service; some praised friendly staff while others reported rudeness and poor treatment.
Food Quality
Significant concerns about food quality, including cold items, incorrect orders, and declining standards.
Ordering Experience
Frustration with the kiosk ordering system, with many customers preferring traditional ordering methods.
Cleanliness
Generally positive remarks about cleanliness, though some noted issues with restrooms and maintenance.
Speed of Service
Many customers appreciated the quick service, especially in drive-thru situations.
SS
Sarai
Feb 17, 2026
1.0
I bought TWO meals and I got 1 bbq sauce for my nuggets. I asked to get ranch for my burger and the worker had the audacity to say it’s 50 cents! Are you kidding me I just spent money on TWO meals and you want to charge me for a ranch packet. This Wendy’s always messes up my order but it sounds like this is something new since they’re having to close over 300 of their chains. On top of that my burger was cold and it seems like they use shredded lettuce now. Quality has just plummeted.
HF
Hank Frank
Jan 28, 2026
5.0
I went to drive through Tuesday night, the young lady that took my order and greeted me at the window was so kind and sweet, no complaints,
CC
Cuhzzo
Jan 9, 2026
1.0
The customer service is terrible. The whole staff especially the manager needs a retraining on how to treat people.
JH
Jeff Harris
Dec 16, 2025
5.0
Good food quickly
VS
Viviana Saldierna
Dec 12, 2025
4.0
Todos los empleados con excelente actitud aún en la noche, me hicieron pasar un rato muy agradable junto con mi bebé
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's located at 3201 E. Wood St, Phoenix?
The drive-through is open daily from 5:30 AM to midnight at this Wendy's location.
Does Wendy's at 3201 E. Wood St serve breakfast?
Yes, this location offers breakfast options including combos, croissants, biscuits, sandwiches, coffee, and sides.
Can I place an order online or through an app for Wendy's at 3201 E. Wood St?
Yes, you can order through the Wendy's app or the website order.wendys.com for this location.
What payment methods are accepted at Wendy's 3201 E. Wood St?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Is Wendy's at 3201 E. Wood St currently open?
Yes, Wendy's at this address remains open and committed to serving quality food every day.
How can I contact Wendy's at 3201 E. Wood St for questions or feedback?
You can call the location directly at (602) 612-4703 or use Wendy's Customer Care contact page or phone number 888-624-8140 for feedback.
Are there nearby gas stations close to Wendy's at 3201 E. Wood St?
Yes, nearby gas stations include Senergy Petroleum - PetroStop Cardlock, QuikTrip, and Circle K which can be convenient for customers fueling up before or after visiting Wendy's.
What other fast food restaurants are near Wendy's at 3201 E. Wood St?
Nearby fast food options include McDonald's, offering alternative meal choices in the area.
Are there employment or career services near Wendy's at 3201 E. Wood St?
Yes, nearby career and employment agencies like Max Care Center LLC, Cavalry Staffing, and Express Employment Professionals are close by.
Where can I find nutritional and allergen information for Wendy's menu items?
You can find nutrition and allergen info on Wendy's website, app, or in-restaurant nutrition posters with staff available to assist.
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