Wendy's

3.8
2258 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3025 W. Peoria Ave., Phoenix, AZ
85029, United States

Hours

Reviews

3.8
2,258 reviews
5 stars
944
4 stars
526
3 stars
362
2 stars
144
1 star
282

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.

Food Quality

Food quality was inconsistent, with several complaints about cold or poorly prepared items.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including sticky floors and dirty tables.

Order Accuracy

Frequent issues with incorrect orders and missing items were highlighted by customers.

Staff Attitude

Staff were often described as unfriendly or dismissive, impacting overall customer satisfaction.
  • RH
    Ryan Hale
    Nov 15, 2025
    5.0
    They always get my order right
  • RR
    RiRi
    Nov 9, 2025
    1.0
    My bag had extra French toast sticks. Thought I had wrong order. But it was correct So I asked if I could keep it. She said no I need it rudely. I hand it to her mind you I just got done working the warehouse so my hands are not clean. I HOPE she did not give it to the man in white truck behind me. My hands were over the top passing it to her. Mcds and other places usually let you keep. But this didn’t sit right with me I tried calling twice but no answer. Folks watch your food here
  • AS
    Andy Sanchez
    Oct 27, 2025
    5.0
    Great service they had here
  • AH
    Austin Howard
    Oct 20, 2025
    3.0
    You know a franchise is STRUGGLING, when they have to charge $0.55 for ranch and ketchup.. Pretty sad..
  • JO
    Joseph O'Brian
    Oct 16, 2025
    3.0
    The manager on the early lunch shift at 11:03 am, was sassy and rude when I asked for sauce. And then turned me away when I wanted to buy some after pulling out my card to pay for it. And to my knowledge, the #1 rule is that "The customer is always right." That guy should get a write up or someone watching him. Don't bring out your bad day on customers, if you can't handle the job.

Frequently Asked Questions About Wendy's

Is W Peoria-Phoenix Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.