Wendy's

3.4
773 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
12630 N. Tatum Blvd., Phoenix, AZ
85032, United States

Hours

Reviews

3.4
773 reviews
5 stars
291
4 stars
148
3 stars
113
2 stars
42
1 star
179

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The restaurant was reported as clean, but some customers noted dirty tables and floors.

Food Quality

Food quality varied significantly; some customers enjoyed their meals while others received cold or poorly prepared items.

Service Speed

Service speed was inconsistent, with many customers experiencing long wait times, especially during busy hours.

Staff Attitude

Customer service was hit or miss; some staff were praised for their friendliness, while others were described as rude or unhelpful.

Order Accuracy

There were frequent issues with order accuracy, including missing items and incorrect orders.
  • JM
    Juan Montes
    Oct 27, 2025
    3.0
    The store was clean, but there was a strange smell coming from the kitchen area. The food was ok a little bit sloppy. Wait time for food was slow.
  • DM
    Dana Miller
    Oct 11, 2025
    1.0
    Lazy workers and Manager stated they wouldn’t do a meal deal order in the store without an app order. I also called another Wendy’s and they said they do it in stores. We have done it so many times at a handful of locations, including this one. They didn’t care to help anyway and were not respectful. This manager was a younger male and seemed to be a little out of it. My husband I felt unwelcome.
  • BW
    Balinda Wilson
    Oct 9, 2025
    5.0
    The staff was so cool and courteous! It was decorated n we got the new Wednesday meal...really good! They treated us very good. We will go back!
  • SS
    sadie
    Sep 7, 2025
    1.0
    There are a handful of times they get the orders right, weren't given napkins or sauce despite being asked what we wanted. Strawberry lemonade is unbearably sweet, a time where they mixed up which nuggets we asked for
  • HB
    Heather Beffort
    Aug 31, 2025
    4.0
    Not busy at all; overall a good experience.

Frequently Asked Questions About Wendy's

Is 12630 N. Tatum Blvd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.