Brand Certified
Wendy's
3.4(778 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
12630 N. Tatum Blvd., Phoenix, AZ
85032, United States
Certified by Wendy's • Feb 22, 2026
(602) 374-6879
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/az/phoenix/12630-n-tatum-blvd
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
3.4
778 reviews
5 stars
292
4 stars
148
3 stars
110
2 stars
42
1 star
186
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and issues with order accuracy.
Food Quality
Many customers reported receiving cold or poorly prepared food, with specific complaints about soggy fries and unappetizing burgers.
Cleanliness
Several reviews mentioned unclean conditions in the dining area and kitchen, contributing to a negative dining experience.
Management Issues
Feedback indicated problems with management, including staff treatment and operational inefficiencies, leading to a toxic work environment.
- LBLaughing BurroFeb 16, 20261.0Hope this is one of the locations corporate closes this round. It sucks hard. Horrible franchisee who doesn't care about customer service.
- MOmegan olingerFeb 11, 20261.0Not very impressed with this order. Both of our burgers were DRENCHED in sauce, making the bread extremely soggy and gross. I know it’s fast food and you get what you pay for but this is ridiculous.
- TPTanner PappeJan 24, 20261.0Absolute worst Wendy’s experience I’ve ever had. It took over 20 minutes to get our food with nobody else in the lobby or in the drive thru. They forgot food and then gave me attitude terrible representation for Arizona on our first trip here.
- MAmark attigJan 20, 20261.0What a joke! Unclean. After 15 minutes asked where food was. Forgot to make. Got money back and left.
- RARad AZDec 21, 20251.0Just went here the guy taking orders didn't listen to us when we ordered, couldn't hear number 3. Even though we said it three times. Then when we got to the window we went to use our rewards and he threw his hands in the air and shut the window on us. Deffinely someone who would put their finger in your food. I won't support a business with employees with this terrible customer service.
Frequently Asked Questions About Wendy's
Is 12630 N. Tatum Blvd. Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on 12630 N. Tatum Blvd.?
The drive-thru is open daily from 6:30 AM until midnight.
Does this Wendy's location serve breakfast?
Yes, breakfast is served and includes combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available from this Wendy's location?
Delivery is available where offered; check the Wendy’s app or order.wendys.com to confirm delivery options in your area.
What payment methods are accepted at Wendy's on N. Tatum Blvd.?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order online or via an app from this Wendy's?
Yes, you can order through the Wendy's mobile app or at order.wendys.com for pickup or delivery.
How can I contact this Wendy's location with questions or feedback?
You can call (602) 374-6879 or reach customer care via the Wendy's Contact page online or by calling 888-624-8140.
What nearby fast food options are close to Wendy's on N. Tatum Blvd.?
Nearby fast food options include Whataburger, Arby's, and another Wendy's, offering a variety of burger and sandwich choices.
Are there entertainment or shopping venues near this Wendy's?
Yes, Village Plaza - GameStop is nearby, providing entertainment and retail shopping opportunities you might enjoy before or after your meal.
What dessert or specialty food places are near this Wendy's?
Cold Stone Creamery for ice cream and Federal Pizza for pizza are nearby, great options for dessert or an alternate meal.
Are there any health-related services close to the Wendy's on N. Tatum Blvd.?
Yes, Lerdal Health & Wellness and Inclusive Home Health Care are nearby if you need health or medical assistance.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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