Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,213 reviews
5 stars
468
4 stars
236
3 stars
162
2 stars
90
1 star
257
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Customers reported unsanitary conditions in the restaurant, including dirty floors and unkempt dining areas.
Food Quality
Several reviews mentioned issues with food quality, such as cold or stale items and incorrect orders.
Staffing Issues
Many customers noted that the location is often understaffed, leading to slow service and mistakes.
- LILarry IvieDec 26, 20253.0Burger was cold. Couldn't understand the order person. Ketchup AND soda is severely diluted, almost tasteless.
- JMJ mooreDec 23, 20255.0This is an honest Wendy's I was charged $55 for a large chili on my card 2 days before Christmas the manager went above and beyond to get my money back that I was overcharged and this time of the year that meant everything to me so I give two thumbs up to that manager and I will continue to be a loyal customer there just because of him.
- CSChristiana StephensonDec 17, 20254.0This locations hit or miss but for the most part they always try and make it right
- BFBethanie FranksDec 9, 20251.0They charge for condiments now. I spent almost five dollars on an order of fries and they couldn't even spare one cup, one stinking cup of ranch.
- JFJames FitzpatrickDec 3, 20252.0Why would you not put ketchup in every bag. Even if you ask they don't do it. How about you make it so you put ketchup in every bag. Thank goodness I got 2 honey mustards for my 5 nuggets.
Frequently Asked Questions About Wendy's
Is 20242 N. 27th Avenue Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 20242 N. 27th Avenue in Phoenix currently open?
Yes, this Wendy's location is open every day from 6:30 AM to 11:00 PM.
What are the drive-through hours at this Wendy's location?
Drive-through is available daily from 6:30 AM to 11:00 PM.
Does this Wendy's location offer delivery and takeout options?
Yes, Wendy's at this location offers delivery and takeout services.
Can I place an order ahead using a mobile app?
Yes, you can order ahead using the Wendy's mobile app available on the App Store or via their website.
Does this Wendy's serve breakfast?
Yes, breakfast is served here. You can order breakfast combos, sandwiches, coffee, and sides from the app or website.
What payment options are accepted at this Wendy's location?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You may call (623) 587-4714 or reach the Customer Care team via the Wendy's Contact page or their customer satisfaction survey online.
What are some nearby places I can visit after eating at Wendy's?
Nearby places include Debbie's Dispensary, Southwest Desert Cardiology, and SimonMed Imaging, which customers might visit for health-related needs.
Are there other food options close to this Wendy's?
Yes, nearby eateries include 5 & Diner, Starbucks, George's Famous Gyros & Pasta, and Pizza Hut, offering a variety of dining choices.
What convenient services are located near this Wendy's?
Nearby services include FedEx Office Print & Ship Center, National Bank of Arizona, and Valley Schools Insurance Trust & Sch for shipping, banking, and insurance needs.