Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,205 reviews
5 stars
464
4 stars
235
3 stars
161
2 stars
89
1 star
256
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders.
Cleanliness
The restaurant was often described as dirty and unkempt, with unsanitary conditions noted by multiple reviewers.
Staff Training
Many reviews indicated that staff appeared untrained and lacked proper customer service skills.
Food Quality
Several customers complained about food quality, including stale items and incorrect orders.
Positive Experiences
Some customers praised individual staff members for their excellent service, highlighting a few positive interactions.
- JRJune RamirezOct 30, 20255.0It's another regular fast food store
- HRHunter RoseOct 23, 20252.0If you're ordering from here, use the drive through. They seem to ignore people waiting at the counter in plain sight.
- MMMalinda Lopez (MINDY)Oct 21, 20255.0Nice place atmosphere was great ,food was ok
- JSJames A SchwarzSep 26, 20251.0Way overpriced... lol its cheaper to go into a real restaurant now. Lol
- DMDevin MarchioSep 14, 20251.0Do not eat here the service is slow and they can’t get your order right no matter how many time you go in and fix it then when you just settle for what they give you you bit in to your food and get a mouth full of Lettuce that looks like it’s been sitting outside all day DO NOT EAT HERE!!!
Frequently Asked Questions About Wendy's
Is 20242 N. 27th Avenue Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Phoenix, AZ?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Phoenix, AZ into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (623) 587-4714.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 20242 N. 27th Avenue Wendy’s serve breakfast?
Yes, this Wendy’s location in Phoenix, AZ serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 20242 N. 27th Avenue in Phoenix currently open?
Yes, this Wendy's location is open every day from 6:30 AM to 11:00 PM.
What are the drive-through hours at this Wendy's location?
Drive-through is available daily from 6:30 AM to 11:00 PM.
Does this Wendy's location offer delivery and takeout options?
Yes, Wendy's at this location offers delivery and takeout services.
Can I place an order ahead using a mobile app?
Yes, you can order ahead using the Wendy's mobile app available on the App Store or via their website.
Does this Wendy's serve breakfast?
Yes, breakfast is served here. You can order breakfast combos, sandwiches, coffee, and sides from the app or website.
What payment options are accepted at this Wendy's location?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You may call (623) 587-4714 or reach the Customer Care team via the Wendy's Contact page or their customer satisfaction survey online.
What are some nearby places I can visit after eating at Wendy's?
Nearby places include Debbie's Dispensary, Southwest Desert Cardiology, and SimonMed Imaging, which customers might visit for health-related needs.
Are there other food options close to this Wendy's?
Yes, nearby eateries include 5 & Diner, Starbucks, George's Famous Gyros & Pasta, and Pizza Hut, offering a variety of dining choices.
What convenient services are located near this Wendy's?
Nearby services include FedEx Office Print & Ship Center, National Bank of Arizona, and Valley Schools Insurance Trust & Sch for shipping, banking, and insurance needs.