Wendy's

3.7
2024 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2346 E. Mcdowell, Phoenix, AZ
85006, United States

Hours

Reviews

3.7
2,024 reviews
5 stars
844
4 stars
475
3 stars
297
2 stars
140
1 star
268

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly in the drive-thru.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.

Food Quality

Several reviews mentioned issues with food quality, including cold items, moldy food, and poorly prepared dishes.

Cleanliness

Concerns were raised about the cleanliness of the restaurant and restrooms, with some customers reporting unsanitary conditions.

Positive Staff Interactions

Despite negative experiences, some customers praised individual staff members for their friendliness and helpfulness.
  • RS
    Roll call Sate to State
    Oct 17, 2025
    1.0
    Went through Drive thru yesterday at around 1pm or so . The lady at the window was answering my questions & was polite. Unfortunately you could hear a person in the background yelling at the employees to hurry up and move it, I speak Spanish and I don’t know how the poor lady kept her customer service up and continued to smile and thank me, someone needs to tell that lady with the big bun she ain’t working with cattle but people. Very rude, and sad you let people treat employees & customers like that.
  • CA
    Carol Auntie
    Oct 11, 2025
    1.0
    Crap this place is the by far listen to me in my whole life strangest experience all my life between the kiosks for ordering when you first walk in that evidently you can ONLY USE CARD FOR AND IT SAYS NO WHERE ON THERE ONLY CARD SO WASTED ABOUT 10 minutes to find out you can’t even print a ticket for front out to get the front wait another 5 minutes for service to order Ohh then final price was more expensive for same items at front then kiosk Tryed to charge me crazy then I asked for bbq cause the manager charged me .55 cents for it however did not give me a receipt or the people behind me that also were charged .55 cents for their sauces so I’m go ask for receipt I want to know where my money went. Just saying stay tuned for part 2 thx guys
  • JB
    James buchholtz
    Oct 9, 2025
    2.0
    Location isn't even busy and can't get the order correct. Absolutely ridiculous!
  • YR
    Yvonne Rios
    Oct 3, 2025
    2.0
    Order to salad chicken apple pecan everything in the salad was good cashier that had the mask on close the windows so fast took off and never came back I wanted pepper for my salad so I sat there and waited for a while I shouldn't have had to have waited that long customer services key learn that don't just be so eager to shut the door and walk away and not even bother to look back
  • T1
    TheRealJcm 10
    Oct 2, 2025
    1.0
    Some awful customer service. There employees dont follow rules and treat there customers badly.

Frequently Asked Questions About Wendy's

Is 2346 E. Mcdowell Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.