Wendy's

3.7
1491 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2550 N. 75th Ave., Phoenix, AZ
85035, United States

Hours

Reviews

3.7
1,491 reviews
5 stars
662
4 stars
310
3 stars
149
2 stars
93
1 star
277

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers reported rude and unprofessional behavior from staff, particularly managers, leading to a negative dining experience.

Food Quality

Several reviews mentioned issues with food quality, including cold meals, incorrect orders, and concerns about food safety.

Customer Service

While some employees provided excellent service, there were numerous complaints about poor customer service and unhelpful staff.

Cleanliness

Customers noted unsanitary conditions in the dining area and bathrooms, which detracted from their overall experience.

Order Accuracy

Multiple reviews highlighted problems with order accuracy, with customers frequently receiving incorrect items.
  • DM
    David Manley
    Dec 28, 2025
    5.0
    Always good food and excellent service
  • KP
    Karina Piñon
    Dec 15, 2025
    1.0
    The assistant manager for night shift Philip Davis is extremely unprofessional and uses his title to intimidate employees. Yesterday 12/14/2025 around 10pm I arrived at the drive thru for a pick up and as I pull up I am advise they can no longer take orders at the moment however, my pick up was already paid for and not even 2 seconds later, you hear Philip screaming and being disrespectful towards another 17 year old employee and circling him as if he wanted to get physical outside in the back. Davis kept telling the other employee that he was fired, took his headset, kept screaming to leave and that he WILL GET HIM FIRED one way or another then continued to close the kitchen back door. The 17 year old held his composure and was more mature than the grown adult Davis is. THIS IS NOT HOW YOU RUN A BUSINESS. Philips needs to be FIRED AND NOT TRANSFERRED TO A DIFFERENT STORE/LOCATION to solve the issue. Philips is definitely a type of person who uses his TITLE as power and that is unacceptable!! After I intervene and stated he does not need to be disrespecting and treating employees like shit, he refused my service AFTER my door dash order had already been paid for. When asked for the corporate number, he declined providing it and stated “you will be waiting here all night” and closed the drive thru window. Out of my 26 years of life, i have NEVER encountered a situation like this and I am EXTREMELY disappointed in the GENERAL MANAGER, HIRING MANAGER AND CORPORATE OFFICE for putting someone in charge who has 0 capabilities in being a manager and running a business!
  • JJ
    jazminesalasar
    Dec 14, 2025
    5.0
    One of the employees Annalysa was super helpful and made me feel welcomed she made sure all my food was in my bag and made sure my sons frosty was made correctly before giving it to him and was super genuine and nice to him
  • BS
    Brother Stand
    Dec 5, 2025
    1.0
    It's a manager here named Kent and he always has a attitude and is very rude not only that it's been a good 7 times that I bought food from here and it be cold like it's been sitting or right out not cooked so y'all be very careful going here
  • PK
    P Kustomz
    Dec 4, 2025
    1.0
    This place sucks!!! please do not go and eat there they route in the food is nasty!!!!!!🤢🤮🤮🤮🤢

Frequently Asked Questions About Wendy's

Is Westridge Mall Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's on 2550 N. 75th Ave., Phoenix, AZ?

The drive-through at Wendy's on 2550 N. 75th Ave. is open daily from 6:30 AM to midnight.