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Wendy's

3.7
(1496 reviews)

Business Details

2550 N. 75th Ave., Phoenix, AZ
85035, United States
(623) 873-2480

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2550 N. 75th Ave., Phoenix, AZ
85035, United States

Hours

Reviews

3.7
1,496 reviews
5 stars
662
4 stars
311
3 stars
151
2 stars
93
1 star
279

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly managers, leading to a negative customer experience.

Order Accuracy

Many customers reported incorrect orders, missing items, and issues with modifications, indicating a lack of attention to detail.

Food Quality

Several reviews mentioned cold or poorly prepared food, with some customers experiencing food safety concerns.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific employees for their helpfulness and friendly service.

Cleanliness Concerns

Multiple reviews pointed out unsanitary conditions in the dining area and bathrooms, affecting the overall dining experience.
  • SR
    Sergio Reyes
    Jan 31, 2026
    1.0
    The Fries were cold, the bun on the burger was cold. The people inside were playing around instead of getting our order ready on time. By the time they got our food it was cold and than they forgot our drinks and had to wait for that and than one of the employees came to the window to asked what we wanted and we said our drinks and they said oh we forgot. As we waited in the window the employees were just playing around and the manager did not say anything to them
  • JB
    John B
    Jan 26, 2026
    1.0
    I asked for there $5 $6 or $8 bag meal. When I was ordering has been canceled and they no longer provide it apparently I was lied to
  • JB
    John Boyd
    Jan 17, 2026
    3.0
    I went through the drive thru, as soon as I pull up to the menu the enployee shouts through the speaker offering the Dave single combo. I was going to get a bigger burger but I accepted his offer anyway. After the order, paid and drove off I dont notice that he gave me a spicy chicken sandwich instead until I got all the way to work. I dont think its necessary to open my sandwhiches before I leave to make sure its correct, especially since the employee was clearly trying to push for the Dave single. Hes new Im sure which is whatever. Ill just be checking my order fully before I leave the drive thru from now on. The spicy chicken sandwhich is the LAST thing that I would order.
  • DM
    David Manley
    Dec 28, 2025
    5.0
    Always good food and excellent service
  • KP
    Karina Piñon
    Dec 15, 2025
    1.0
    The assistant manager for night shift Philip Davis is extremely unprofessional and uses his title to intimidate employees. Yesterday 12/14/2025 around 10pm I arrived at the drive thru for a pick up and as I pull up I am advise they can no longer take orders at the moment however, my pick up was already paid for and not even 2 seconds later, you hear Philip screaming and being disrespectful towards another 17 year old employee and circling him as if he wanted to get physical outside in the back. Davis kept telling the other employee that he was fired, took his headset, kept screaming to leave and that he WILL GET HIM FIRED one way or another then continued to close the kitchen back door. The 17 year old held his composure and was more mature than the grown adult Davis is. THIS IS NOT HOW YOU RUN A BUSINESS. Philips needs to be FIRED AND NOT TRANSFERRED TO A DIFFERENT STORE/LOCATION to solve the issue. Philips is definitely a type of person who uses his TITLE as power and that is unacceptable!! After I intervene and stated he does not need to be disrespecting and treating employees like shit, he refused my service AFTER my door dash order had already been paid for. When asked for the corporate number, he declined providing it and stated “you will be waiting here all night” and closed the drive thru window. Out of my 26 years of life, i have NEVER encountered a situation like this and I am EXTREMELY disappointed in the GENERAL MANAGER, HIRING MANAGER AND CORPORATE OFFICE for putting someone in charge who has 0 capabilities in being a manager and running a business!

Frequently Asked Questions About Wendy's

Is Westridge Mall Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's on 2550 N. 75th Ave., Phoenix, AZ?

The drive-through at Wendy's on 2550 N. 75th Ave. is open daily from 6:30 AM to midnight.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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