Wendy's

3.7
1484 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2550 N. 75th Ave., Phoenix, AZ
85035, United States

Hours

Reviews

3.7
1,484 reviews
5 stars
658
4 stars
308
3 stars
149
2 stars
93
1 star
276

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing spoiled or poorly prepared items.

Customer Service

Service quality varied significantly; some employees were praised for friendliness while others were criticized for rudeness and unprofessional behavior.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the dining area and restrooms.

Order Accuracy

Several customers noted issues with incorrect orders and missing items.

Speed of Service

While some customers appreciated the fast service, others experienced delays and slow service.
  • JN
    jessica navarro
    Nov 6, 2025
    5.0
    Food was quick and good the deal to burgers, frys and drink for 8 was a good deal
  • JJ
    Joona
    Oct 13, 2025
    4.0
    Food was amazing, service is so professional . But the only bad thing is this ceiling. It is raining out side and leaking water inside
  • KR
    Kaidance Grubbs Richard
    Oct 7, 2025
    5.0
    Wendy's is always a solid choice, but my recent visit was made exceptional because of an employee named Annalysa! From the moment I walked in, she greeted me with a genuine smile and was super helpful in navigating the menu. I was having a hard time deciding, and she offered some great suggestions. My order was prepared quickly and perfectly, and Annalysa even checked to make sure I had everything I needed before I left. It's rare to find such outstanding customer service these days. Thanks to Annalysa, my lunch was a total win!
  • KF
    Kyle Finley
    Oct 5, 2025
    2.0
    Can't remember the guy's name that took my order but he did a good job over over the intercom. Got to window and gave analysa my card she handed me 1 drink and then was flirting with the guy who took my order while he was making my other drink.. they were both talking and giggling got my food and left . I didn't check my bag this time. Last 2 visits were perfect. Got home I'm missing 1 large fry I had 7 out of 10 chicken nuggets and one of my drinks were 3 forths full. I didn't care to go back as I have a busy day and don't have time .... Please don't flirt and giggle while your handling a customer it's very unprofessional and rude that's why my order was messed up.
  • TS
    TAMI S
    Aug 16, 2025
    4.0
    It's difficult to say that fast food can be consistent but this particular location is! I've gone at different times of the day and it's always fresh, they never mess up my order. They put a generous amount of cheese on my chili which is great because I'm paying extra for it. I'm always anticipating something bad when it comes to fast food and even more with the drive thru but nope, they get it right 100% of the time. At night time the menu doesn't light up, that's my only complaint. I always stick to my same order otherwise I couldn't begin to read it. Ask for chili oil and crackers if you want them. They won't offer it so you have to ask! Fries are fries. Unless you eat them right out of the fryer, they'll always be cold and soggy. It's just the way it is. Someone is managing this location perfectly 👀 Keep up the great work!

Frequently Asked Questions About Wendy's

Is Westridge Mall Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.