Location.com logo
Brand Certified

Wendy's

3.5
(1482 reviews)

Business Details

(602) 548-2217

About

Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2640 W Thunderbird Rd, Phoenix, AZ
85023, United States

Hours

Reviews

3.5
1,482 reviews
5 stars
572
4 stars
313
3 stars
214
2 stars
120
1 star
263

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food temperature, freshness, and incorrect orders.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and a filthy restroom.

Mixed Experiences

While some customers praised the food and service, many others had negative experiences, indicating inconsistency in performance.
  • AM
    Aryanah Moore
    Feb 19, 2026
    1.0
    I ordered the cinnamon pull apart and would not recommend. The bread was so stale I had to stop eating it because it was hurting my teeth. I wear braces so I wanted something soft and that item was not it.
  • SS
    SquidSquad
    Jan 30, 2026
    5.0
    Dolores it's probably the best/nicest/fastest employee I've ever dealt with at a fast food place!!!
  • AK
    andrea kelly
    Jan 29, 2026
    1.0
    Wasted $12. Received my taco salad minus chili, minus chips with a dressing I can’t eat. $12 wasted.
  • XJ
    XEthan JacksonX
    Jan 26, 2026
    1.0
    Just go to the other Wendy’s. Astonishing how terrible the food was burger shouldn’t be cold in center. Especially if they are “never frozen” also I guess this location doesn’t have condiments or cheese. None of my sandwiches for my family had any cheese or sauce and the smashed tomatoes don’t count as ketchup.
  • RD
    Ryan Dickerman
    Jan 21, 2026
    5.0
    On point. Weirdly this one used to suck but now is A+++ whoever y'all hired is on it!

Frequently Asked Questions About Wendy's

Is 2640 W Thunderbird Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's located at 2640 W Thunderbird Rd?

The drive-thru is open every day from 6:30 AM to 11:00 PM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: