Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold or improperly prepared food, with some customers expressing dissatisfaction with the freshness and temperature of their meals.
Cleanliness
Numerous reviews highlighted unsanitary conditions in the restaurant, including dirty tables and restrooms.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and noted good food quality on occasion.
LM
Laura Magana
Dec 16, 2025
5.0
Delicious as always!
SG
Same Gurl
Dec 12, 2025
4.0
Great Wendy location .. fast friendly service and fresh!!!
CC
Cat
Dec 7, 2025
2.0
Literally go to any other Wendy's.
Here's the tea, we ordered a forsty swirl with both vanilla and chocolate, they gave us just vanilla ,np, we ask for it to be fixed, we get at "well that's what she said you ordered so." We decided to leave given that the manger said this and the body language was clear that she was not going to remake it.
That sucked, but whatever. We get home and the Baconnader has zero bacon.
Literally go to any other Wendy's, this was our second time going to this one, and the first time wasn't even an ok experience. Like can I just get what I ordered please 🥺.
JL
Johnny Leyba
Dec 4, 2025
4.0
The breakfast burrito was good our grandsons loved the French toast sticks.
LL
LOU
Nov 22, 2025
1.0
Restaurant completely filthy, employee outside smoking weed then came back in started working in the back. The whole place was very unprofessional. I would not recommend this Wendy's to anyone..
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's located at 2640 W Thunderbird Rd?
The drive-thru is open every day from 6:30 AM to 11:00 PM.
Is the Wendy's at 2640 W Thunderbird Rd currently open?
Yes, this Wendy's location is open and committed to serving quality food daily.
Does this Wendy's location serve breakfast?
Yes, breakfast is served and includes options like breakfast combos, croissant and biscuit sandwiches, coffee, and sides.
What meal options are available at this Wendy's?
This Wendy's serves breakfast, lunch, and dinner.
Can I place an order online or through an app for this Wendy's?
Yes, you can order via the Wendy's app or through their online ordering website at order.wendys.com.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact the Wendy's at 2640 W Thunderbird Rd?
You can reach Customer Care through their Contact page, call (602) 548-2217 to contact the location directly, or complete the Wendy’s Customer Satisfaction Survey referencing your receipt details.
Are there other fast food restaurants near Wendy's on W Thunderbird Rd?
Yes, nearby fast food options include Taco Bell and Pizza Hut Express, which you might consider checking out before or after your visit to Wendy's.
What other services are available near Wendy's at 2640 W Thunderbird Rd?
Nearby you'll find services such as Walgreens pharmacy and convenience store, Jiffy Lube automotive repair, and Bitcoin Depot ATM and currency exchange.
Are there any helpful amenities close to Wendy's to assist customers?
The nearby Circle K convenience store and gas station offer additional coffee and snack options, and the Thunderbird Bridge nearby provides easy access routes to Wendy’s location.