Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with food temperature, freshness, and incorrect orders.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and a filthy restroom.
Mixed Experiences
While some customers praised the food and service, many others had negative experiences, indicating inconsistency in performance.
AM
Aryanah Moore
Feb 19, 2026
1.0
I ordered the cinnamon pull apart and would not recommend. The bread was so stale I had to stop eating it because it was hurting my teeth. I wear braces so I wanted something soft and that item was not it.
SS
SquidSquad
Jan 30, 2026
5.0
Dolores it's probably the best/nicest/fastest employee I've ever dealt with at a fast food place!!!
AK
andrea kelly
Jan 29, 2026
1.0
Wasted $12. Received my taco salad minus chili, minus chips with a dressing I can’t eat. $12 wasted.
XJ
XEthan JacksonX
Jan 26, 2026
1.0
Just go to the other Wendy’s. Astonishing how terrible the food was burger shouldn’t be cold in center. Especially if they are “never frozen” also I guess this location doesn’t have condiments or cheese. None of my sandwiches for my family had any cheese or sauce and the smashed tomatoes don’t count as ketchup.
RD
Ryan Dickerman
Jan 21, 2026
5.0
On point. Weirdly this one used to suck but now is A+++ whoever y'all hired is on it!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's located at 2640 W Thunderbird Rd?
The drive-thru is open every day from 6:30 AM to 11:00 PM.
Is the Wendy's at 2640 W Thunderbird Rd currently open?
Yes, this Wendy's location is open and committed to serving quality food daily.
Does this Wendy's location serve breakfast?
Yes, breakfast is served and includes options like breakfast combos, croissant and biscuit sandwiches, coffee, and sides.
What meal options are available at this Wendy's?
This Wendy's serves breakfast, lunch, and dinner.
Can I place an order online or through an app for this Wendy's?
Yes, you can order via the Wendy's app or through their online ordering website at order.wendys.com.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact the Wendy's at 2640 W Thunderbird Rd?
You can reach Customer Care through their Contact page, call (602) 548-2217 to contact the location directly, or complete the Wendy’s Customer Satisfaction Survey referencing your receipt details.
Are there other fast food restaurants near Wendy's on W Thunderbird Rd?
Yes, nearby fast food options include Taco Bell and Pizza Hut Express, which you might consider checking out before or after your visit to Wendy's.
What other services are available near Wendy's at 2640 W Thunderbird Rd?
Nearby you'll find services such as Walgreens pharmacy and convenience store, Jiffy Lube automotive repair, and Bitcoin Depot ATM and currency exchange.
Are there any helpful amenities close to Wendy's to assist customers?
The nearby Circle K convenience store and gas station offer additional coffee and snack options, and the Thunderbird Bridge nearby provides easy access routes to Wendy’s location.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: