Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,472 reviews
5 stars
569
4 stars
311
3 stars
214
2 stars
119
1 star
259
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported that the food was often cold, stale, or not fresh, with some experiencing issues with incorrect orders.
Customer Service
Customer service was frequently described as rude and unprofessional, with several instances of employees being dismissive or unhelpful.
Cleanliness
Numerous reviews highlighted unsanitary conditions in the restaurant, including dirty tables and floors, and concerns about food handling practices.
Wait Times
Customers consistently complained about long wait times in both the drive-thru and inside the restaurant, often leading to frustration.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendly service and noted positive experiences with food quality.
- SSStanNov 5, 20252.0Not the best food. Below average workers Restroom was horrible
- CRCynthia ReinkeOct 28, 20253.0Good food Friendly service Very Cold Inside My food cooled down quicker than I could eat it,
- KJkayla JanaeOct 26, 20251.0Yall need to start paying more attention to people’s food ! This is the 3rd time I’ve been at work and ordered from yall off DoorDash and yall keep giving me someone else food ! And also the food he so trash not fresh at all yall need to do better
- JMJessica MarieOct 21, 20251.0WOW! 50 cents for a little bar b Que sauce?! What a joke…I have never been asked to pay for a sauce in all my years going to Wendy’s….thats just crazy! Not only that, but very disrespectful and bad customer service. Stood there waiting to take order as the cashier continued to not even acknowledge me and then had an attitude the entire time.
- GGGilmore GirlOct 15, 20253.0I went to this location and had the displeasure of dealing with Megan, who was incredibly rude. I work with youth and teens and was having lunch with a client. My client is looking for their first job. I used Megan as an example of what NOT to do when working with the public in a fast food setting.
Frequently Asked Questions About Wendy's
Is 2640 W Thunderbird Rd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Phoenix, AZ?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Phoenix, AZ into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (602) 548-2217.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 2640 W Thunderbird Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in Phoenix, AZ serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's located at 2640 W Thunderbird Rd?
The drive-thru is open every day from 6:30 AM to 11:00 PM.
Is the Wendy's at 2640 W Thunderbird Rd currently open?
Yes, this Wendy's location is open and committed to serving quality food daily.
Does this Wendy's location serve breakfast?
Yes, breakfast is served and includes options like breakfast combos, croissant and biscuit sandwiches, coffee, and sides.
What meal options are available at this Wendy's?
This Wendy's serves breakfast, lunch, and dinner.
Can I place an order online or through an app for this Wendy's?
Yes, you can order via the Wendy's app or through their online ordering website at order.wendys.com.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact the Wendy's at 2640 W Thunderbird Rd?
You can reach Customer Care through their Contact page, call (602) 548-2217 to contact the location directly, or complete the Wendy’s Customer Satisfaction Survey referencing your receipt details.
Are there other fast food restaurants near Wendy's on W Thunderbird Rd?
Yes, nearby fast food options include Taco Bell and Pizza Hut Express, which you might consider checking out before or after your visit to Wendy's.
What other services are available near Wendy's at 2640 W Thunderbird Rd?
Nearby you'll find services such as Walgreens pharmacy and convenience store, Jiffy Lube automotive repair, and Bitcoin Depot ATM and currency exchange.
Are there any helpful amenities close to Wendy's to assist customers?
The nearby Circle K convenience store and gas station offer additional coffee and snack options, and the Thunderbird Bridge nearby provides easy access routes to Wendy’s location.