Wendy's

3.6
1474 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2640 W Thunderbird Rd, Phoenix, AZ
85023, United States

Hours

Reviews

3.6
1,474 reviews
5 stars
569
4 stars
313
3 stars
213
2 stars
120
1 star
259

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold or improperly prepared food, with some customers expressing dissatisfaction with the freshness and temperature of their meals.

Cleanliness

Numerous reviews highlighted unsanitary conditions in the restaurant, including dirty tables and restrooms.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendly service and noted good food quality on occasion.
  • LM
    Laura Magana
    Dec 16, 2025
    5.0
    Delicious as always!
  • SG
    Same Gurl
    Dec 12, 2025
    4.0
    Great Wendy location .. fast friendly service and fresh!!!
  • CC
    Cat
    Dec 7, 2025
    2.0
    Literally go to any other Wendy's. Here's the tea, we ordered a forsty swirl with both vanilla and chocolate, they gave us just vanilla ,np, we ask for it to be fixed, we get at "well that's what she said you ordered so." We decided to leave given that the manger said this and the body language was clear that she was not going to remake it. That sucked, but whatever. We get home and the Baconnader has zero bacon. Literally go to any other Wendy's, this was our second time going to this one, and the first time wasn't even an ok experience. Like can I just get what I ordered please 🥺.
  • JL
    Johnny Leyba
    Dec 4, 2025
    4.0
    The breakfast burrito was good our grandsons loved the French toast sticks.
  • LL
    LOU
    Nov 22, 2025
    1.0
    Restaurant completely filthy, employee outside smoking weed then came back in started working in the back. The whole place was very unprofessional. I would not recommend this Wendy's to anyone..

Frequently Asked Questions About Wendy's

Is 2640 W Thunderbird Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's located at 2640 W Thunderbird Rd?

The drive-thru is open every day from 6:30 AM to 11:00 PM.