Wendy's

3.6
2538 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
301 E. Indian School Rd., Phoenix, AZ
85012, United States

Hours

Reviews

3.6
2,538 reviews
5 stars
994
4 stars
557
3 stars
392
2 stars
188
1 star
407

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported cold, poorly prepared food, including soggy fries and flavorless burgers.

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with complaints about long wait times and incorrect orders.

Atmosphere

The restaurant's atmosphere was described as uninviting, with some customers feeling unsafe or uncomfortable.

Order Accuracy

A significant number of customers experienced issues with incorrect orders and missing items.

Cleanliness

Some customers noted that the dining area was clean, while others reported unsanitary conditions.
  • SH
    Shileatha Hawkins-Jemison
    Nov 13, 2025
    5.0
    Absolutely love this place. The customer service is just impeccable. You are greeted with a warm smile and a hello. Food is always hot here. I’m hooked on the Baconator breakfast. You must try when you go and they cook real eggs and put on your sandwich. My other favorite is the Tangerine Twist. If you like tangerines and lemonade, this is the drink for you. Try them both you won’t go wrong. Thank you Wendy’s.🤗
  • SJ
    Seanee Johnson
    Nov 3, 2025
    1.0
    What the hell is this Wendy's?!?! Supposed to be a new spoon. This was given to me.
  • ME
    Mark Estep
    Oct 23, 2025
    3.0
    I went through the drive through. The neighborhood wasn't nice, so the atmosphere suffered. I had a single with cheese, onion, and pickle. The bun was flat, the burger had little flavor and I couldn't identify the cheese (american?). The fries were hot, but must and somewhat tough. There was no catsup or salt and none was offered. I received no straw for my drink. This is not the Wendy's experience I used to have. I probably won't visit again.
  • RM
    Ryan McGaughey
    Oct 21, 2025
    1.0
    Food was cold when I got it, staff didn’t seem to care to much and the some curly hair white kid that works there was buying weed or something right in front of customers. Don’t really recommend this location.
  • DD
    derek deschler
    Oct 14, 2025
    1.0
    Waited 15 minutes in the drive thru after paying... asked to pull up and wait while they put a fresh chicken sandwich patty in... sandwich came out barely warm, and definitely the worst chicken patty I've seen on a Wendy's chicken sandwich... Tiny as well... Almost no toppings... Fries were cold... I'll never go back to this Wendy's even though it's close to my house.

Frequently Asked Questions About Wendy's

Is 301 E. Indian School Rd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.