Wendy's

3.8
1463 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
602 E Greenway Parkway, Phoenix, AZ
85022, United States

Hours

Reviews

3.8
1,463 reviews
5 stars
674
4 stars
303
3 stars
179
2 stars
99
1 star
208

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some employees received praise for their friendliness and helpfulness, there were numerous complaints about unprofessional behavior and poor service, particularly regarding order accuracy.

Food Quality

Customers reported inconsistent food quality, with several mentioning cold or improperly cooked items, while others enjoyed fresh and hot meals.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others pointed out issues with the restrooms and overall cleanliness.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, leading to customer frustration and dissatisfaction.

Value for Money

Several customers appreciated the value of meal deals, but others felt the quality did not justify the price.
  • NN
    Northphoenixtaxi
    5 days ago
    5.0
    Está riquísima la comida aquí siempre fresca
  • MF
    Michael Faris
    Jan 1, 2026
    1.0
    So I am currently without a stable home but I come in this location to spend what money I earn to eat and myself and my wife deal with management staring at us for long amount of times..crew laughing and other bias issues...I am making sure I don't spend my money at this location going forward
  • DK
    Daryl Katz
    Dec 22, 2025
    5.0
    Very good special deals. Five dollars for a good cheeseburger, four chicken nuggets, fries and a drink. Also free order of fries on Fridays with purchase. You may need the app for the offer, and the app has perks including special deals and free food earned with points on each purchase. The food is hot, fresh and tasty. Restroom was clean. Employees friendly. Valley Metro bus stop in front
  • GF
    Gary Faagau
    Dec 15, 2025
    4.0
    Everything about this place was good but nothing stood out as spectacular. A solid 4 stars.
  • AA
    Anthony
    Dec 13, 2025
    5.0
    Often times those of us who work long hours are exhausted with interaction, Emily whom works at this location completely changed my attitude from the second I walked in. She was kind-smiling and extremely friendly and helpful. I truly hope she gets the recognition she deserves for her warm, professional and attentive presence. She made a long night after a shift turn into a enjoyable and relaxing meal with my Mother. I appreciate it much.

Frequently Asked Questions About Wendy's

Is 602 E Greenway Parkway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's at 602 E Greenway Parkway?

The drive-through is open daily from 6:30 AM to 2:30 AM.