Wendy's

3.8
1458 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
602 E Greenway Parkway, Phoenix, AZ
85022, United States

Hours

Reviews

3.8
1,458 reviews
5 stars
670
4 stars
302
3 stars
179
2 stars
99
1 star
208

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Ron and Oscar for their exceptional service.

Food Quality

Feedback on food quality was mixed; while some enjoyed fresh and hot meals, others reported issues with cold or poorly prepared food.

Order Accuracy

Numerous reviews mentioned frequent mistakes with orders, including missing items and incorrect orders, leading to customer frustration.

Cleanliness

The cleanliness of the restaurant received mixed reviews; some noted a clean atmosphere while others pointed out areas needing improvement.

Wait Times

Customers experienced varying wait times, with some noting quick service while others complained about slow service, especially during busy hours.
  • JL
    jessica losoya
    Nov 16, 2025
    1.0
    This is the second time I’ve come to this place and they have shredded lettuce and the chicken is not as crispy it used to be so crunchy and the lettuce whole was so much better. I think I’m gonna stop coming to Wendy’s. They’re turning into McDonald’s with their shredded lettuce and soft chicken. 😩
  • AT
    Aundria Thompson
    Nov 15, 2025
    2.0
    Was a served cold burger. Hopefully it’s safe to eat.
  • RS
    Robb S.
    Nov 7, 2025
    1.0
    My friend made an order through the drive thru, they got it wrong and REFUSED to fix it or refund it! Manager has the worst sense of customer service! Absolutely unaccountable and unacceptable. FAMILY AND FRIENDS ARE BOYCOTTING THIS ESTABLISHMENT!
  • PK
    Paula Krieger
    Oct 21, 2025
    5.0
    We had the pleasure of being served by an older gentleman named Ron today. He was absolutely kind, funny and great server. Just got to give recognition where its due. I have never encountered someone in fast food that was as delightful abd helpful as he was. He came to our table and asked if we needed anything and also made sure we had fresh breakfast potatoes. But his humor, and kindness was just exceptional. Ron, your great and I hope you are recognized for your work , you deserve it :)
  • HH
    Holli Hanson
    Oct 10, 2025
    5.0
    Normal fast food choices usually the food is pretty fresh

Frequently Asked Questions About Wendy's

Is 602 E Greenway Parkway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.