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Wendy's

3.7
(799 reviews)

Business Details

3450 W Greenway, Phoenix, AZ
85053, United States
(602) 548-1966

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3450 W Greenway, Phoenix, AZ
85053, United States

Hours

Reviews

3.7
799 reviews
5 stars
356
4 stars
160
3 stars
103
2 stars
47
1 star
133

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and dismissive behavior from staff, particularly at the drive-thru, leading to a negative customer experience.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, indicating a lack of attention to detail.

Food Quality

Several reviews mentioned cold or improperly prepared food, contributing to dissatisfaction with the dining experience.

Cleanliness

While some customers noted cleanliness in the dining area, others expressed concerns about unsanitary practices during food preparation.

Staff Performance

Feedback varied significantly, with some praising individual employees for excellent service, while others criticized management and training practices.
  • ND
    Nicholas D
    Feb 7, 2026
    1.0
    Haven’t been to Wendy’s in forever, was craving it and went there at 12:45 AM when they close at 1 AM, I said no mayo on my burger and there was mayo on it. I knew there would be when they handed me my food immediately as I pulled up to the window. Will not be returning. Cold fries, cold burger, mayo on it. Lame!
  • LP
    Larry Posey
    Feb 6, 2026
    5.0
    Good Food and service. We stopped for a friend.
  • HH
    Heather Hartley
    Feb 3, 2026
    1.0
    My kids love wendys I have to get this once or twice a week for them but damn they always missing items I order. When I go and pick the orders up they tell me everything is in there and when I go and double check they get mad and sure enough missing items.
  • EE
    Elizabeth
    Jan 12, 2026
    5.0
    This Wendy's is fantastic! I can tell that the employees here go above and beyond. They are so polite, my food is always fresh and prepared quickly, and both the dining room and restrooms are consistently clean. I have seen some terrible fast food restaurants, this Wendy's is NOT one of them!
  • AA
    Alexandra
    Jan 4, 2026
    4.0
    Me and my mom took my niece after school concert arpund 8pm on a Monday and were the only customers there dining in. Food was good and workers were pleasant. She informed us that ice machine was down so she filled cups of ice for drinks and left them on the counter. However we didnt order any soda products that are a selv serve machine. we had ordered strawberry lemonade which is behind counter n has to be accessed by the employee. She kind of disappeared in the back for a few minutes So the ice cups sat there. And I kindly asked one of the kitchen workers if I could get our drinks so she grabbed other girl so she could do so. Great:) but then she also didn't give us any straws with the cups. Nothing major i know, just kind of lazy in attention to detail when we were the only customers in there. But I understand brain farts happen so I wasnt upset. But I almost felt like I was being inconvenient to her by asking for multiple things when those things were just part of the order she was forgetting haha 😄

Frequently Asked Questions About Wendy's

Is W Greenway-Phoenix Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 3450 W Greenway, Phoenix?

The drive-thru is open Monday to Thursday and Sunday from 6:00 AM to midnight, and on Friday and Saturday from 6:00 AM to 1:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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