Wendy's

3.7
1187 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3330 W. Bethany Home Rd., Phoenix, AZ
85017, United States

Hours

Reviews

3.7
1,187 reviews
5 stars
557
4 stars
229
3 stars
145
2 stars
58
1 star
198

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Customer Service

Service quality varied significantly; some staff were friendly and attentive, while others were rude and unprofessional.

Food Quality

Food quality was inconsistent, with some customers enjoying fresh and hot meals, while others received cold or undercooked items.

Drive-Thru Experience

Drive-thru service was often slow, with several complaints about long wait times and poor communication.

Cleanliness

The cleanliness of the location received mixed reviews, with some praising it while others noted unsanitary conditions.
  • BB
    Brooke Barta
    Nov 2, 2025
    1.0
    Very rude workers, food is mid, everyone looks miserable
  • TH
    Taylor Hunt
    Oct 31, 2025
    1.0
    Didn't give me sauce then tried to charge me for sauce and took 45 minutes to make my order when it wasn't busy worst Wendy's in AZ
  • DM
    Diana Muller
    Oct 25, 2025
    1.0
    This Wendy's sucks! They never get my order right my fries are always cold my nuggets are always stale and I never get my barbecue sauce when requested. You would think that I would just stop going here but it's a convenience thing for me. I would not recommend coming here!!
  • GR
    Glenna Routon
    Oct 22, 2025
    5.0
    Good eats
  • FG
    Felipe Garcia
    Oct 9, 2025
    1.0
    Food took too long on the drive thru. I asked for a sauce and was told it was 50 cents per sauce, very rudely. I used to come here all the time but I won’t be coming back.

Frequently Asked Questions About Wendy's

Is 3330 W. Bethany Home Rd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.