Wendy's

3.7
1193 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3330 W. Bethany Home Rd., Phoenix, AZ
85017, United States

Hours

Reviews

3.7
1,193 reviews
5 stars
559
4 stars
231
3 stars
146
2 stars
58
1 star
199

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; some customers report friendly and helpful service, while others mention rudeness and poor attitudes.

Order Accuracy

Several reviews indicate issues with incorrect orders and missing items, leading to customer dissatisfaction.

Food Quality

While some customers enjoyed fresh and hot food, others reported cold or undercooked items, as well as inconsistent portion sizes.

Speed of Service

Customers experienced varying wait times, with some praising quick service while others complained about slow drive-thru and order preparation.
  • ET
    Everett Tate
    2 days ago
    3.0
    Hi, I would like a single cheese with ketchup and onions. A triple cheeseburger? Is that all No, a single cheese with ketchup and onions. I'm sorry, a single cheese with no onions. Would you like me to make it a combo? No, a single cheese with ketchup and onions I'm sorry, a single cheese with ketchup and onions? What else would you like. A medium chocolate frosting and a medium fry. At the window: I ordered a chocolate frosting. But this is vanilla. That's good but I still ordered chocolate
  • RW
    Raymond Wills
    Dec 23, 2025
    4.0
    I ordered dine in, the girl in the front was helpful. Always willing to help with the ordering system when needed. Overall would eat in again!
  • JM
    Jose Moreno
    Dec 4, 2025
    1.0
    I just went to Wendy’s. I had gotten a very large order of food and they only offered two sauces for my whole order. I told them if I can get a couple more sauces they had told me it will be $.55 cents plus tax for one sauce Which is ridiculous. I will never be coming back to Wendy’s ever again very disappointed.!!!
  • ML
    Mercedes Luis
    Nov 24, 2025
    5.0
    I've been to this Wendy's a lot and every time I have a great experience :) the crew is helpful and they always get my food requests on point!
  • TH
    Taylor Hunt
    Oct 31, 2025
    1.0
    Didn't give me sauce then tried to charge me for sauce and took 45 minutes to make my order when it wasn't busy worst Wendy's in AZ

Frequently Asked Questions About Wendy's

Is 3330 W. Bethany Home Rd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's located at 3330 W. Bethany Home Rd., Phoenix?

The drive-thru is open daily from 6:30 AM to midnight.