Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including incorrect orders, rude staff, and long wait times.
Food Quality
Many reviews highlighted issues with food quality, such as cold items, incorrect orders, and unsatisfactory taste.
Cleanliness
Several customers noted that the restaurant was dirty, with complaints about the condition of the dining area and restrooms.
Staff Attitude
Multiple reviews mentioned unprofessional and rude behavior from employees, impacting the overall customer experience.
Order Accuracy
A significant number of customers experienced issues with order accuracy, often receiving the wrong items or missing items altogether.
JB
Jacob Benavidez
Nov 12, 2025
1.0
The white girl that was on fries didn't fill up my fries less than half way and they were cold
ZD
Zay Doogle
Nov 4, 2025
1.0
The worst service ever I’m paying my hard earned money and everytime I ask them to make it fresh they bring it out within 2 minutes and the food is always cold
LM
Lupe Marrufo
Sep 17, 2025
1.0
This Wendy's is the worse I went and asked for spice nuggets and they gave me regular. I don't know how these people still work here they be fired and get new people. The place is also nasty and gross I would recommend that they shut it down.
AB
Anahi Guzman Barrerra
Sep 17, 2025
1.0
This Wendy’s has the best food but bad employees I ASKED FOR SPICY NUGGETS I GOT REGULAR NUGGETS😡, idk how the employee got my order wrong I literally told them “spicy nuggets please “ 3 TIMES yet I got regular 😑😑😑.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Phoenix, AZ?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Phoenix, AZ into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (623) 247-6037.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 5225 W. Indian School Rd. Wendy’s serve breakfast?
Yes, this Wendy’s location in Phoenix, AZ serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's located at 5225 W. Indian School Rd., Phoenix, AZ?
The drive-thru at this Wendy's location is open daily from 6:30 AM to midnight.
Does this Wendy's serve breakfast, and what meals are available?
Yes, this location serves breakfast along with lunch and dinner.
Can I order Wendy's food online or through a mobile app?
Yes, you can order Wendy's food online at order.wendys.com or via their mobile app available in the Apple App Store.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call the location directly at (623) 247-6037 or reach customer care via live chat or phone at 888-624-8140. Feedback can also be submitted through Wendy's Customer Satisfaction Survey online.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in the restaurant through a nutrition information poster.
Are there any nearby restaurants to Wendy's at 5225 W. Indian School Rd.?
Nearby restaurants include Panda Express, Wingstop, and Presto Pizza and Wings, giving customers various dining options around Wendy's.
What nearby stores or services can customers visit before or after dining at Wendy's?
Customers can visit Walmart Pharmacy for medications, Maryvale Plaza's GameStop for gaming needs, or T-Mobile for mobile phone services nearby.
Are there any health or urgent care centers near Wendy's for quick medical visits?
Yes, HonorHealth | FastMed Urgent Care and FastMed Urgent Care are nearby, providing convenient urgent health services.
Does this Wendy's offer dine-in, takeout, delivery, and drive-thru services?
Yes, this Wendy's location offers dine-in, takeout, delivery where available, and drive-thru services.