Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude and unhelpful staff, with many experiences of incorrect orders and long wait times.
Food Quality
Several reviews mentioned cold, old, or improperly prepared food, with complaints about stale fries and incorrect items.
Cleanliness
Customers noted that the restaurant was often dirty, with some mentioning unsanitary conditions in the kitchen and dining area.
Management Issues
Frequent mentions of poor management and lack of accountability, with customers expressing frustration over unresolved complaints and unprofessional behavior.
XR
Xavier Ramirez
Feb 18, 2026
4.0
Anthony was effecient and quick to take my order i give him 5 stars the store was clean and not many peopke inside. The only reason why i gave 4 stars is because how is a business gona charge 55 cents for a sauce when im ordering food ...
FG
For Gmng
Jan 31, 2026
1.0
El peor servicio de la historia es todo lo que estoy diciendo ahora mismo
BD
Big Dkay
Jan 31, 2026
1.0
Soggy fries when I asked for well done rude employees everything is either the same or worse but cost more they said 55 cent for each extra sauce 😂😂😂😂😂😂😂😂😂😂 these fast food restaurants wont learn till they overcharge themselves out of business
LB
Lisa Baxon
Jan 28, 2026
1.0
Place looks clean but the food tastes old and dry. Staff are friendly.
VP
Valentin Perez
Jan 2, 2026
1.0
Just close the place down worker’s don’t want to work always “system down”
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's located at 5225 W. Indian School Rd., Phoenix, AZ?
The drive-thru at this Wendy's location is open daily from 6:30 AM to midnight.
Does this Wendy's serve breakfast, and what meals are available?
Yes, this location serves breakfast along with lunch and dinner.
Can I order Wendy's food online or through a mobile app?
Yes, you can order Wendy's food online at order.wendys.com or via their mobile app available in the Apple App Store.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call the location directly at (623) 247-6037 or reach customer care via live chat or phone at 888-624-8140. Feedback can also be submitted through Wendy's Customer Satisfaction Survey online.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in the restaurant through a nutrition information poster.
Are there any nearby restaurants to Wendy's at 5225 W. Indian School Rd.?
Nearby restaurants include Panda Express, Wingstop, and Presto Pizza and Wings, giving customers various dining options around Wendy's.
What nearby stores or services can customers visit before or after dining at Wendy's?
Customers can visit Walmart Pharmacy for medications, Maryvale Plaza's GameStop for gaming needs, or T-Mobile for mobile phone services nearby.
Are there any health or urgent care centers near Wendy's for quick medical visits?
Yes, HonorHealth | FastMed Urgent Care and FastMed Urgent Care are nearby, providing convenient urgent health services.
Does this Wendy's offer dine-in, takeout, delivery, and drive-thru services?
Yes, this Wendy's location offers dine-in, takeout, delivery where available, and drive-thru services.
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