Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,884 reviews
5 stars
787
4 stars
391
3 stars
251
2 stars
122
1 star
333
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently poor customer service, with employees being rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Cleanliness
Several reviews mentioned the restaurant's cleanliness issues, including dirty dining areas and unsanitary conditions.
Food Quality
Feedback indicated that food quality was often subpar, with complaints about cold, overcooked, or improperly prepared items.
Management Issues
Customers expressed dissatisfaction with management, citing lack of professionalism and poor handling of customer complaints.
- VPValentin PerezJan 2, 20261.0Just close the place down worker’s don’t want to work always “system down”
- GGGraceNov 26, 20251.0Employees are rude I made a simple order just nuggets and ranch the lazy employees gave me hit nuggets and hot sauce I fr ordered 2 things and took my 15 at work I don’t have time to go back waste of time and money don’t go to this location
- ASAmanda SmithNov 20, 20251.0The service absolutely SUCKED! We went for breakfast at 8:45 am there was no one there. The lady that took our order was rude. And then the other lady who gave us our food acted like we were a bother and had a stank face when we asked for another straw...mind you we tried to ask at the window but she closed it in our face!
- JBJacob BenavidezNov 12, 20251.0The white girl that was on fries didn't fill up my fries less than half way and they were cold
- ZDZay DoogleNov 4, 20251.0The worst service ever I’m paying my hard earned money and everytime I ask them to make it fresh they bring it out within 2 minutes and the food is always cold
Frequently Asked Questions About Wendy's
Is 5225 W. Indian School Rd. Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's located at 5225 W. Indian School Rd., Phoenix, AZ?
The drive-thru at this Wendy's location is open daily from 6:30 AM to midnight.
Does this Wendy's serve breakfast, and what meals are available?
Yes, this location serves breakfast along with lunch and dinner.
Can I order Wendy's food online or through a mobile app?
Yes, you can order Wendy's food online at order.wendys.com or via their mobile app available in the Apple App Store.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call the location directly at (623) 247-6037 or reach customer care via live chat or phone at 888-624-8140. Feedback can also be submitted through Wendy's Customer Satisfaction Survey online.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in the restaurant through a nutrition information poster.
Are there any nearby restaurants to Wendy's at 5225 W. Indian School Rd.?
Nearby restaurants include Panda Express, Wingstop, and Presto Pizza and Wings, giving customers various dining options around Wendy's.
What nearby stores or services can customers visit before or after dining at Wendy's?
Customers can visit Walmart Pharmacy for medications, Maryvale Plaza's GameStop for gaming needs, or T-Mobile for mobile phone services nearby.
Are there any health or urgent care centers near Wendy's for quick medical visits?
Yes, HonorHealth | FastMed Urgent Care and FastMed Urgent Care are nearby, providing convenient urgent health services.
Does this Wendy's offer dine-in, takeout, delivery, and drive-thru services?
Yes, this Wendy's location offers dine-in, takeout, delivery where available, and drive-thru services.