Wendy's

3.8
854 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4915 E. Chandler Blvd., Phoenix, AZ
85048, United States

Hours

Reviews

3.8
854 reviews
5 stars
386
4 stars
208
3 stars
105
2 stars
46
1 star
109

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some enjoyed the burgers and breakfast items, while others reported cold or poorly prepared food.

Customer Service

Customer service is inconsistent; some staff are friendly and helpful, while others are rude or inattentive.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Cleanliness

Concerns about cleanliness in the dining area and drive-thru, with reports of dirty tables and unsanitary conditions.

Operational Issues

Problems with drive-thru service speed and staff efficiency, including long wait times and unresponsive employees.
  • LW
    Lorelai Wickens
    Nov 5, 2025
    5.0
    I had a frustrating mix-up with my DoorDash order tonight—it got routed to a completely wrong address, and I was worried my food was lost forever. But when I dashed over to the nearest Wendy's to sort it out, Lucero stepped up like a total hero! She took one look at my order details, stayed calm under pressure, and fixed everything on the spot without missing a beat. Her quick thinking and genuine kindness turned a potential disaster into a seamless experience—I got my meal hot and fresh in no time. Lucero, you're a rockstar! If every customer service rep was as helpful and efficient as you, the world would be a better place. Highly recommend this location for their top-notch staff. Thank you! 🙌
  • DP
    Dave Poore
    Oct 23, 2025
    5.0
    Really good burger even compared to other Wendy's. Car broke down in front of the place when I went to leave so I went back in and got a frosty while I wait for a tow!
  • DH
    Devon Hickson
    Oct 15, 2025
    1.0
    How does this picture look like the other one? I've been extremely disappointed in wendy's.Last few times I went there.I don't recommend it to anyone.
  • KH
    King Harper
    Oct 4, 2025
    1.0
    Count ur days Wendy's.. i pacifically asked for NO RANCH on my chicken wrap.. and Ranch is all over it.. Im allergic to ranch and im passed because now my dinner is ruined... thanks Wendy's I appreciate it.. I will be up there tomorrow for a refund... 😡😡😡😡😡
  • PR
    phillip rayer
    Sep 16, 2025
    4.0
    Went for dinner late and was very impressed by the night staff. There was a great hard working young man by the name of Magnus. Which is refreshing to see. Also the Manager on shift Kasey was extremely nice and helpful as well. Thank you.

Frequently Asked Questions About Wendy's

Is 4915 E. Chandler Blvd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.