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Wendy's

3.4
(905 reviews)

Business Details

4902 E. Ray Road, Phoenix, AZ
85044, United States
(480) 893-8806

About

Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4902 E. Ray Road, Phoenix, AZ
85044, United States

Hours

Reviews

3.4
905 reviews
5 stars
342
4 stars
180
3 stars
109
2 stars
59
1 star
215

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were friendly and accommodating, while others were reported as rude and unprofessional.

Food Quality

Food quality is inconsistent, with reports of cold, stale, or improperly cooked items, but some customers enjoyed their meals.

Cleanliness

Facility cleanliness is a concern, with multiple mentions of dirty restrooms and unclean dining areas.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect orders.

Speed of Service

Service speed varies widely, with some customers experiencing fast service while others faced long wait times.
  • LL
    L
    Feb 17, 2026
    1.0
    Opens at 10:30am?? Are you kidding me? This location doesn’t even serve breakfast! Unacceptable Wendys. Do better.
  • SP
    Suzie Parker
    Jan 10, 2026
    5.0
    The manager that organized or oversaw the Santa visit was awesome. Very accommodating and it was decorated perfectly. He was so kind and even gave us a frosty on the house! All staff was kind and friendly too. Thanks for making us feel welcome and keeping that Christmas magic alive for my (still believing) kiddo!
  • SJ
    steve jones
    Dec 28, 2025
    3.0
    The food was OK. But the soda machine is just barley flavored soda water. Not good drinks. Most of the tables where dirty. The floor was sticky like super sticky.
  • SA
    Sandon Adamson
    Dec 22, 2025
    2.0
    I had to ask for extra mayo and catsup on the burger, because last time it was very dry. I ordered a large fry with my mean in the drive-thru. When I pulled it out, it looked small. I went inside and asked if it was large. The kid who helped me said it wasn't and how he didn't see it was supposed to be large. Um, he took the order and I laid for it. The manager, from a register said to give me a large fry. The kid gave me a dirty look and walked away. I called him out. No one apologized or anything. I was made to be the bad guy and all I heard were excuses. I got my large fry and got in my car. Then I noticed I didn't have a straw, so I went back in to get one and held it up for the manager and the kid to see. I needed a napkin to wipe my lid and all I had was ONE napkin, and you know how they are really 25% of a napkin. How is it I was the bad guy? I wasn't rude at all and just asked if my fry was a large. Immediately I was the bad guy. I have never had an experience like that before. Welcome to the younger generation.
  • CC
    Cierra Curley
    Nov 13, 2025
    5.0
    Always fast and fresh, as well as precise with the orders 👍

Frequently Asked Questions About Wendy's

Is I-10 And Ray Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's on 4902 E. Ray Road?

The drive-thru at Wendy's on 4902 E. Ray Road is open daily from 6:30 AM to midnight.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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