Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,064 reviews
5 stars
417
4 stars
245
3 stars
141
2 stars
64
1 star
197
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, including cold items, incorrect orders, and even raw chicken.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and a lack of maintenance.
Customer Support
Customers expressed frustration with the inability to reach the store by phone for complaints or order issues.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their helpfulness and noted good food experiences.
- DIDoug Robertson IINov 9, 20251.0I ordered a chicken blt in the app and picked up at drive thru. Opened sandwich and instead of a tomato slice, they put ketchup on it. Had they told me they had no tomato I would have changed my order. Totally unacceptable. I paid for tomato, I should have been told before substitution.
- KLKys LifeNov 7, 20251.0Horrible service today, they got my order wrong and refused to fix it or refund my money!
- DYDaphne YoungNov 4, 20254.0Food is always fresh
- HTHoward ThompsonOct 30, 20255.0Very quick and service has been great everytime I've visited
- DMDana MillerOct 11, 20251.0Lazy workers and Manager stated they wouldn’t do a meal deal order in the store without an app order. I also called another Wendy’s and they said they do it in stores. We have done it so many times at a handful of locations, including this one. They didn’t care to help anyway and were not respectful. This manager was a younger male. My husband and I felt very unwelcome.
Frequently Asked Questions About Wendy's
Is 4701 E. Bell Rd. Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Phoenix, AZ?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Phoenix, AZ into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (602) 493-8033.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 4701 E. Bell Rd. Wendy’s serve breakfast?
Yes, this Wendy’s location in Phoenix, AZ serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 4701 E. Bell Rd. currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
What are the drive-through and dine-in hours for this Wendy's?
The Wendy's at 4701 E. Bell Rd. is open daily from 6:30 AM to midnight for drive-through and dine-in service.
Does this Wendy's location serve breakfast?
Yes, breakfast is available including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's offers delivery where available, takeout, and drive-thru service. You can order online or via the Wendy's app.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact this Wendy's location?
You may call (602) 493-8033, use Live Chat on their contact page, call 888-624-8140, or fill out the Wendy's Customer Satisfaction Survey online.
Where can I find the menu and nutritional information for this Wendy's?
Menu and nutrition info are available online at the Wendy's menu website and within the mobile app, and in-restaurant nutrition posters are also available.
Are there any nearby places to visit before or after dining at Wendy's?
Yes, nearby you can visit Soccer Mall for sporting goods, Timber Lodge Steakhouse for a steakhouse experience, and BoSa Donuts for bakery treats.
How can the nearby Walmart Grocery Pickup help customers visiting Wendy's?
Customers can conveniently pick up grocery orders at nearby Walmart Grocery Pickup before or after enjoying a meal at Wendy's.
What entertainment options are near this Wendy's location?
Nearby entertainment includes VRphx, a virtual reality center and arcade, and Npx: A Neighborhood Joint, a sports bar.