Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported rude and unhelpful staff, particularly at the drive-thru, leading to a negative experience.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong modifications.
Food Quality
Several customers complained about the quality of food, mentioning cold, stale, or poorly prepared items.
Cleanliness
Some customers noted that the restaurant was clean, but others reported issues with cleanliness in the dining area and restrooms.
Value for Money
Customers expressed dissatisfaction with pricing, feeling that the quality did not match the cost of their meals.
KK
Kris K
1 day ago
1.0
Quality fell off a cliff. What you’d expect from kids in the kitchen. This franchise perpetuates the stereotype of bottom tier fast food.
DP
Dan Pont
4 days ago
5.0
What other fast food place has chili? It any other kind of soup?
TC
Thomas Calderon
Dec 30, 2025
1.0
Went there about 9:30ish at night, Had ordered online and waited before i came. It wasnt a big order but still online supposed to be faster. Get there and the lady Marci who supposed the manger that works there tells me to pull up and doesn't let me know they're barely starting it. 🙃 So i waited 15 minutes before going back thru to ask if there was a problem with my order to get talked to like a child. About its not done yet and ill just have to wait. With straight big eyes and all attitude. Nope keep that bs Mind you i was the only one there and ordered ahead bc this type of wait.
AL
Avi Levi
Dec 18, 2025
1.0
I ordered three chicken sandwiches with tomatoes. I was charged for tomato and none of my sandwiches had tomatoes on there. The lady in the Drive-Thru was an African American. Very rude and very aggressive in her food ordering I would like a refund for my tomatoes silly as it sounds. Do your job right
QQ
quinn
Dec 14, 2025
1.0
Every time i order from here I take something off of my burger like mayo and every time i get my food back it has mayo on it or whatever i asked for off is on. the employees don’t pay attention to anything and can’t do a simple thing correctly. i worked in fast food and it’s genuinely not hard to take something off. whoever is training them sucks and the people they hire suck. 0/10
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's at 2375 E Baseline Rd, Phoenix, AZ?
The drive-through at this Wendy's location is open daily from 6:00 AM to 2:00 AM.
Does the Baseline Rd Wendy's location offer dine-in, takeout, and delivery services?
Yes, this Wendy's location offers dine-in, takeout, delivery where available, and drive-thru services.
Can I order Wendy's food online or through an app?
Yes, you can order through the Wendy's mobile app or at order.wendys.com for pickup or delivery.
What payment options are accepted at this Wendy’s location?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Wendy's at 2375 E Baseline Rd serve breakfast?
Yes, this location serves breakfast with options like combos, croissants, biscuits, sandwiches, coffee, and sides.
Where can I find nutrition and allergen information for Wendy’s menu?
Nutrition and allergen info is available on Wendy's website, mobile app, and in-restaurant at this location.
Is Wendy’s hiring in Phoenix, AZ near Baseline Rd?
To check current job openings at this Wendy’s or nearby locations, visit the Wendy's Careers page and search for Phoenix, AZ.
What fast food options are available near Wendy's at 2375 E Baseline Rd?
Nearby fast food options include Chick-fil-A, Jack in the Box, Chipotle Mexican Grill, Ono Hawaiian BBQ, Smashburger, and Five Guys.
What nearby amenities can customers visit before or after dining at Wendy's on Baseline Rd?
Customers can also visit LA Fitness for workouts, Red Nails And Spa for beauty services, The UPS Store 4850 for shipping and printing, and Starbucks for coffee.
How can I get to Wendy’s near Baseline Road & 16th Street using local transportation?
Baseline Road & 16th Street is a nearby transportation point; customers can use it to find their way to Wendy's at 2375 E Baseline Rd.