Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.3
251 reviews
5 stars
55
4 stars
24
3 stars
12
2 stars
11
1 star
149
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and dismissive.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food.
Food Quality
Several reviews mentioned that the food was often cold, stale, or poorly prepared, leading to dissatisfaction.
Slow Service
Customers consistently complained about long wait times, both in the drive-thru and inside the restaurant.
Management Issues
Multiple reviews pointed to ineffective management, with calls for better training and oversight of staff.
- JJJasmin JordanNov 12, 20251.0Their customer service here is horrible they had me waiting at the drive-thru menu board for like 7 to 10 minutes without taking my order so I pulled to the window and she just looked at me so I pulled away and went back around and still silence at the menu board with no type of asking if I was ready to order or anything even after I said hello excuse me then I go to the window and she said oh I’m sorry I was just about to take your order and honestly I did not believe her at all and she also told me it was going to be a 15 min wait after she took about 15 to just take my order by far worse Wendy location!
- AAAZGNov 9, 20251.0Tonight 8:15pm on 11/9/2025 whomever the female worker is that you have working at the window taking orders. either was not trained properly, she is either giving out extra orders to her friends, or she does not know how to do 2 things at one time. she is taking one order at a time. while the other workers are preparing she is just standing there not taking orders or anything. we kept yelling into the intercom we did not get a hold on, wait, nothing . the. as we drive around to the window she still talking and laughing with the car in front of us, they pull off now she wants to tell us." I apologize I was with a customer" excuse me we are all customers. and I'm waiting to spend my money just like the car full of boys in front of me. Then as she was taking our order she hadn't even started taking the order of the car behind us...just stood there. I will not becoming back to this Wendy's. you're not monitoring the production of your workers nor are u training or checking up on their work progress because it's horrible. which says a lot about your company.
- BPBrentAllen PSYCHOOct 31, 20251.0I sat in the Drive-Thru stuck between two cars for 15 minutes. One car in front of me at the speaker and one car pulled up behind me and blocked me in so I was trapped. It takes about 5 minutes before they even take the order of the car in front of me then they immediately asked me to wait to take another 5 minutes before they actually take my order and when I pull away from the speaker there's not even a car at the window. They are obviously way more concerned with making their service time numbers look better than pleasing customers. So I decided just to drive through without getting my order went to the Arby's right next door and was a lot happier got better food and half the time avoid this Wendy's if you're in a hurry
- ALAngelica LopezOct 7, 20251.0Worst customer service ever , food tastes bad too
- AIAlysia IguadoOct 5, 20251.0Terribly rude staff...no communication or customer service skills.
Frequently Asked Questions About Wendy's
Is 7530 W Lower Buckeye Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Phoenix, AZ?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Phoenix, AZ into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (623) 249-6520.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 7530 W Lower Buckeye Wendy’s serve breakfast?
Yes, this Wendy’s location in Phoenix, AZ serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for the Wendy's at 7530 W Lower Buckeye Rd in Phoenix?
This Wendy's location is open from 6:30 AM to midnight Sunday through Thursday, and from 6:30 AM to 1:00 AM on Fridays and Saturdays.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 7530 W Lower Buckeye Rd has a drive-thru open daily from 6:30 AM until midnight or 1:00 AM on weekends.
Can I order Wendy's food for delivery or takeout?
Yes, this Wendy's location offers takeout, delivery, dine-in, and a drive-thru. You can order online via their app or website.
Is breakfast served at this Wendy's in Phoenix?
Yes, this Wendy's location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides through their app or website.
How can I provide feedback or contact this Wendy's location?
You can contact this location directly at (623) 249-6520 or provide feedback via the Wendy's Customer Care team through their Contact page or customer satisfaction survey.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa at this location.
Are there nearby restaurants to Wendy's where I can find other dining options?
Nearby you can also find Filiberto's Mexican Food, Taco Bell, Salad and Go, KFC, Arby's, Burger King, Panda Express, and China Buffet, offering a variety of cuisines.
What automotive services are available near this Wendy's location?
Near Wendy's, you can find Big O Tires, AutoZone, Swift Truck and Trailer Sales, and Swift Transportation Repair Shop for automotive parts, repairs, and tire services.
Are there fitness or recreational facilities close to Wendy's?
Yes, Planet Fitness is nearby, providing gym and sports fitness services that you can visit before or after dining at Wendy's.
What financial services are near the Wendy's at 7530 W Lower Buckeye Rd?
Close to Wendy's are several financial service locations including BMO Bank N.A Branches, Chase Bank, Estrella Insurance, and Western Union for various banking and financial needs.