Wendy's

3.3
921 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2225 W Camelback Rd, Phoenix, AZ
85015, United States

Hours

Reviews

3.3
921 reviews
5 stars
358
4 stars
129
3 stars
109
2 stars
72
1 star
253

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences of long wait times and incorrect orders.

Food Temperature

Many reviews mentioned receiving cold or stale food, particularly fries and baked potatoes.

Management Issues

Several customers highlighted poor management practices, including understaffing and lack of training for employees.

Customer Experience

A significant number of customers expressed frustration with the overall customer service experience, including rude interactions and lack of assistance.

Cleanliness

While some customers noted cleanliness, others reported dirty dining areas and unsanitary conditions.
  • AM
    Andrea Montgomery
    Nov 4, 2025
    1.0
    This Wendy’s gave me food poisoning from their burgers. Buyer beware!
  • AK
    Ashley K
    Oct 27, 2025
    2.0
    Why have a drive-through if you are going to park me EVERY SINGLE TIME!?!? Tired of being lined up in front of the restaurant so you guys can usher us through and rig your time. We shouldn't have to wait for fries or nuggets, this is fast food.... Been like this almost every single time for almost a year now. Maybe management needs to show up to supervise and see what's happening....
  • DS
    Daniel Schlarp
    Oct 23, 2025
    2.0
    Lazy people work here. Three people standing around while I wait for someone to take my cash because there wasn't anyone at the counter
  • DH
    David Heaton
    Oct 17, 2025
    1.0
    Go to literally any other Wendy's if possible. 15 minute wait, gave our food to the wrong car, forgot to give us an item we ordered, and cold, limp fries. Truly awful
  • AB
    Ashley Beltran
    Sep 23, 2025
    1.0
    Person at drive thru, believe her name was Claudia, needs to learn to be respectful. Wendy’s needs to stop hiring rude, stuck up people if they want their business to thrive. I called and some girl named Megan answered the phone. She was hesitant on letting me know who her coworker was probably because she knew about what she had done. My dad simply asked if she spoke Spanish. and the lady said you speak English. Whatever beliefs, views, etc keep them out your work place. Let’s learn to respect others. This all happened on 9/22 around 11:05pm in case they didn’t give correct names. So whoever was on the clock around 11:05pm and was working drive thru and whoever answered the phone at 11:07pm.

Frequently Asked Questions About Wendy's

Is 2225 W Camelback Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.