Tropical Smoothie Cafe

3.0
145 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
3010 S 99th Ave, Phoenix, AZ
85353, United States

Hours

Reviews

3.0
145 reviews
5 stars
57
4 stars
12
3 stars
12
2 stars
7
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unprofessional behavior from staff, particularly management.

Smoothie Quality

While some customers praised the smoothies as delicious, others reported issues with consistency and quality, including watery textures and incorrect orders.

Wait Times

Numerous reviews mention long wait times both in-store and at the drive-thru, often leading to customer frustration.

Food Quality

Several customers expressed disappointment with the food quality, citing issues such as uncooked ingredients and incorrect orders.

Cleanliness and Maintenance

There are complaints about the cleanliness of the location and the need for better maintenance, including overgrown landscaping and unsanitary conditions.
  • YM
    Yorsa Martinez
    Oct 26, 2025
    5.0
    Es un lugar excelente el açaí es delicioso y los smoothie son excelentes y me encanta por que todo está limpio y el servicio es 100%. Lo recomiendo al 1000 %. Si quieren algo delicioso es aquí.
  • CS
    Christina S
    Sep 22, 2025
    1.0
    The smoothie was not good enough to deal with the negative attitude from male staff. Will not be returning to this location.
  • ZZ
    Zachary Zaccardi
    Aug 29, 2025
    5.0
    Great staff and respectful
  • LH
    Lavinia Holmes
    Aug 13, 2025
    5.0
    Love the Bahama Mama Smoothie— sometimes I add ginger to it to help with inflammation and digestion. Quick service and location is clean.
  • TH
    TH Hutchinson
    Aug 9, 2025
    1.0
    You need to hire a more seasoned staff the young crew, including the team lead are horrible pieces of work that need to go and learn what Customer service is and not to throw money at their customers like they’re trash. After team, lee decided to argue with me at the window. When all I wanted was the district manager’s phone number whatever number they wrote down I believe is incorrect and wrong. I have never been so disrespected by young ladies old enough to be my daughter’s. names given at the window, Darlene and Mariah

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the operating hours for dine-in at Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 9:00 PM on Sundays.