Tropical Smoothie Cafe

2.5
128 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
320 Bell Rd Ste #101, Phoenix, AZ
85023, United States

Reviews

2.5
128 reviews
5 stars
39
4 stars
7
3 stars
4
2 stars
12
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, unresponsive staff, and poor customer interactions, leading to frustration.

Product Availability

Many reviews mentioned that the location frequently runs out of key ingredients, impacting the ability to fulfill orders.

Quality Inconsistency

Customers experienced inconsistent quality in smoothies and food, with some reporting bland or poorly made items.

Cleanliness and Professionalism

Several reviews highlighted unprofessional behavior from staff and concerns about cleanliness and food handling practices.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendliness and highlighted enjoyable menu items.
  • VM
    Veronica Martinez
    Mar 6, 2025
    1.0
    I drove 40 minutes after work to meet my son here, doors locked, then open in 20 minutes they let someone in give them drinks, we walk in they tell us they are closed..hmmmmm discrimination?
  • PA
    Phillip Anderson
    Jun 9, 2024
    4.0
    This place gets harsh reviews. The food and smoothies have always been what I expected- Good. Customer service could improve a little bit but it's not bad at all. Place deserves a little more love imo.
  • J3
    jere 35
    Aug 6, 2023
    2.0
    Was standing at the register for a good 5 mins w two workers giggling and just talking in the back had to ask if anyone was working and then finally they came out and helped me the store off 7th Ave and bell at about 2:14 pm on 8/6/23
  • CJ
    Cheryl Johnson
    Jul 22, 2022
    5.0
    My new smoothie 😋 hangout there fresh and healthy

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours for Tropical Smoothie Cafe?

The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.