Taco Bell

3.7
752 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 5825 S 35th Ave in Phoenix. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
5825 S 35th Ave, Phoenix, AZ
85041, United States

Hours

Reviews

3.7
752 reviews
5 stars
314
4 stars
160
3 stars
116
2 stars
49
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and unhelpful management.

Order Accuracy

Frequent complaints about incorrect orders and missing items, particularly with drive-thru and mobile orders.

Food Quality

Several reviews mentioned issues with food quality, including cold items, stale shells, and unappetizing flavors.

Management Issues

Customers expressed concerns about poor management practices, including lack of responsiveness and inadequate staff training.

Cleanliness and Atmosphere

Some customers noted cleanliness and a pleasant atmosphere, while others reported issues with the dining area being closed.
  • RL
    Rih Lachelle
    Dec 10, 2025
    3.0
    3 star only because of poor management .Called because my daughter left her book bag NO ANSWER just straight busy signal every time I called like the phone was kept off the hook on purpose. Horrible idea for business management has to do better.
  • MM
    Marcus
    Nov 7, 2025
    2.0
    Portions have been getting worse. Taco that was all shell. And chili cheese burrito with almost NO chili, had more cheese than chili which normally would be hard to do.
  • MN
    Melanie Novick
    Oct 30, 2025
    1.0
    I was just here and the doors to the dinning area was locked. A group of young people were in there with employees horsing around. When I went to the drive thru the young male was in a rush to get me out he almost spilled my drink because he was distracted with the others in the store.
  • RL
    Reynaldo Lopez
    Oct 26, 2025
    1.0
    I stopped today Saturday at 9 a.m. they were making some drive-thru food I asked him if I can get the code to use the restroom the manager said no not until I buy something I told him I will you guys are making somebody food and I need the restroom he said no so I told him here's $20 can I get the code he said no until I pay for food I can't believe a supervisor or manager whatever title he holds what not give me the code I asked them for their name they said no they're not going to give it to me so the lady in the Drive-Thru started giving me attitude too I will not be going to this talk about ever again I would not recommend this talk about to anybody
  • TS
    Taylor Smith
    Oct 1, 2025
    1.0
    Stole my money . I bought 2 9$ boxes and order substitutions for both tacos to be supreme as well as cool ranch . The shells were completely stale tasted disgusting. I tried returning the food and going to anot Location. The lady tried to give me back 19$ and all the food was there. My receipt said 32.22 cents. … then they get mad becaUse I’m mad and hungry and inconvenienced and they decide to call the police instead of giving me the correct amount I paid, back. SMH someone needs to contact me. I want my money back I’ll never go back to this location. Police said I can do civil court but I don’t even wanna have to do all that .

Frequently Asked Questions About Taco Bell

What are the Taco Bell's opening hours for drive-through service?

Taco Bell's drive-through is open daily from 7:00 AM to 12:00 AM (midnight).

Where is Taco Bell located?

Taco Bell is located at 5825 S 35th Ave, Phoenix, AZ 85041, USA.