Taco Bell

3.8
1060 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 4751 E Shea Blvd in Phoenix. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
4751 E Shea Blvd, Phoenix, AZ
85028, United States

Hours

Reviews

3.8
1,060 reviews
5 stars
472
4 stars
253
3 stars
152
2 stars
60
1 star
123

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, with instances of rude staff and incorrect orders.

Food Quality

Food quality was inconsistent, with some customers receiving cold or incorrect items, while others praised the taste.

Cleanliness

The cleanliness of the restaurant varied, with some reviews highlighting well-maintained areas while others noted dirty tables and restrooms.

Drive-Thru Experience

The drive-thru service was often slow, with several customers expressing frustration over long wait times and order inaccuracies.

Positive Experiences

Despite the negative feedback, some customers had positive experiences, praising friendly staff and good food.
  • EO
    Enny O
    Dec 29, 2025
    1.0
    It almost feels like they don't want to help people. Like they don't want to do their job.
  • DA
    D. M. (Angelniner)
    Dec 23, 2025
    1.0
    I added beans to my Quesarito (no Chipotle sauce or sour cream), but the beans were missing. I went to the counter to tell them. The lead said "they said they added beans." I opened it up for her. No beans. Actually not really any of the beef, rice, or shredded cheese either; what a waste of $5.49 regular price. She said I'll get you a cup of beans. NO! I want the to come to me as ordered.completion. I saw the person scope the beans into the cup and it was passed down the line. It say there for nearly a min before she finally brought it to me. She acted like it was my fault or that I inconvenienced her. Truly, how hard is it to fill a single item order at Taco Bell??
  • OH
    Oren Heller
    Dec 16, 2025
    1.0
    crunch wrap supreme was clearly old, it was cold, and the "crunch" tortilla inside it had been there long enough to become soggy.
  • JC
    Juan Mateos castillo
    Nov 12, 2025
    4.0
    Hay para todos los gustos de comidas en lo especial me gusta unos como chicharrones de canela con azúcar
  • DV
    Drake Vostrejs
    Nov 1, 2025
    5.0
    I am a frequent customer at this location and have always had an overwhelmingly positive experience; today I visited on halloween night, and I was throughly impressed not only with the good quality and customer service, but also the cleanliness of the restaurant and the clear signs that this location is well taken care of. Most of all, as I waited in the drive thru (that went spectacularly fast despite the holiday) I noticed that the employee mopping the lobby was just doing such a fantastic job; even though it’s a holiday and the staff are insulated with orders, I couldn’t help but notice the thoroughness and attentional to detail that Matthew provided cleaning the lobby. I only was able to get his name, but if management sees this, consider promoting him; I know I only saw a few minutes but his work ethic and carefulness is not something that should be taken for granted

Frequently Asked Questions About Taco Bell

What are the regular hours for Taco Bell at 4751 E Shea Blvd in Phoenix?

The Taco Bell at 4751 E Shea Blvd in Phoenix is open from 8:00 AM to 12:00 AM (midnight) Monday through Thursday and Sunday. On Fridays and Saturdays, it stays open until 2:00 AM.

Does this Taco Bell location offer drive-through service?

Yes, this Taco Bell location has a drive-through available and operates its drive-through from 8:00 AM to midnight Monday through Thursday and Sunday, and until 2:00 AM on Fridays and Saturdays.