Taco Bell

3.9
1678 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 419 West Bell Road in Phoenix. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
419 West Bell Road, Phoenix, AZ
85023, United States

Hours

Reviews

3.9
1,678 reviews
5 stars
762
4 stars
399
3 stars
228
2 stars
98
1 star
191

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed the food, many complained about cold items, missing ingredients, and overall poor quality.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and restrooms, impacting the overall experience.

Positive Staff Interactions

Despite the negative feedback, some customers highlighted friendly and accommodating staff members who provided good service.
  • DC
    Daniel Cloud
    Jan 4, 2026
    1.0
    30+ minute wait in the drive thru with only about 7 cars ahead of me when I arrived. Never coming back to this location
  • AC
    Ash Can
    Jan 4, 2026
    1.0
    Stood at the front register for 10 min and no one bothered to come take my order. The kiosks were occupied so I went up to the register. Several workers looked at me and ignored me. Including a woman with what seemed like manager attire. I watched another man also get ignored the entire time I waited for my food to be ready.
  • JK
    Jeffrey Kibler
    Jan 1, 2026
    2.0
    Timeline of Events 1/1/26 - 11:03am : Order submitted through app 11:13am : Arrive at the store to pick up the order only to be told they don't have it by the drive-thru employee and the manager. 11:17am : Receive part of separate order made via drive-thru. Waiting for the rest 11:27am : Go into the Taco Bell to put in the missing app order only to see sitting in a bag with my name on it. Employee says, "Oh, we just found it." The employee also told me before they "found the order" to cancel it in the app. There's no way to cancel an order. Garbage employees at this Taco Bell.
  • AT
    Abhilash Thota
    Dec 21, 2025
    1.0
    I placed two separate orders through the app and both were already paid for. The billing staff asked me to come around for the second order, which I did. When I reached the window again, I was told to come back yet another time, even though I had already informed them that both orders were placed and paid for. I’ve now been circling the drive-thru for about 40 minutes, and it seems there’s confusion about handling the second order. I just need help completing the orders I already paid for. Not coming here ever again.
  • SG
    Satch Gonzales
    Dec 15, 2025
    2.0
    taco bell you big beautiful 2.5 star franchise, I love you. but hey I rated this one as two stars because the beans on my cheesy bean and rice burrito were cold AND the floor looked nasty even though wet floor signs were up. when was it truly cleaned!!?? did they reuse the same dirty water?? I was tempted to rate 3 stars because they kept root beer at this location when many have dropped it especially with the recent grape soda addition I do like the decorations at this location ALTHOUGH it is a little small for being a busy location. the lighting lacks the charm of some of the fully renovated locations, looks like this one they just slapped a coat of paint on, changed the deco and that's it. maybe the floor could have been done too.

Frequently Asked Questions About Taco Bell

What are the drive-thru hours at Taco Bell on West Bell Road?

The drive-thru is open from 8:00 AM to 1:00 AM Monday through Thursday and Sunday, and until 3:00 AM on Friday and Saturday.

Where is Taco Bell located in Phoenix?

It is located at 419 West Bell Road, Phoenix, AZ 85023.