Taco Bell

3.9
1664 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 419 West Bell Road in Phoenix. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
419 West Bell Road, Phoenix, AZ
85023, United States

Hours

Reviews

3.9
1,664 reviews
5 stars
758
4 stars
399
3 stars
228
2 stars
95
1 star
184

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were friendly and helpful, while others were rude and dismissive.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Food quality is inconsistent; some customers enjoyed fresh and tasty meals, while others reported low-quality or poorly prepared items.

Speed of Service

Long wait times reported, especially during busy hours, with some customers experiencing delays of over 30 minutes.

Cleanliness

Concerns about cleanliness in the dining area and restrooms, with some customers noting dirty conditions.
  • DD
    dudeguy
    3 days ago
    1.0
    Whata bad establishment 0/10 0/5 whatever u wanna call it go to a different one this one is run by incompetence guarantee ur irders wrong so u came here to complain
  • DB
    David Brodeur
    Nov 16, 2025
    4.0
    I can’t believe I’m reviewing TB, but this burrito was legit. Tasted very crush, great flavor, cooked perfectly. Highly recommend.
  • RR
    Raquelle!
    Nov 4, 2025
    2.0
    I went to the Taco Bell drive thru around 12:10-12:15 tonight , I ordered 1 chicken quesadilla, 1 cantina chicken burrito, and a $9 luxe cravings box. I had asked the gentleman taking the order to switch out the flaming hot grilled cheese burrito for the regular as I didn’t want as spicy burrito. He accommodated the request because I saw the change on the screen, I ordered a large Pepsi 0 with no ice as well with the box. When I got to the window, the gentleman handed me the Pepsi 0 with ice, it looked pretty light but I brushed it off. My luxe cravings box didn’t come in a box, just tossed into the bag. I got home and my Pepsi 0 had no syrup in it whatsoever. And my grilled cheese burrito was never switched out for the regular. My cantina chicken burrito had creamy jalapeño on only one side of it, and that side was completely inedible. When I went to look at the receipt I realized that the gentleman at the window had not given me one nor put one in the bag. I understand that it was late, but that’s no excuse for inaccuracy and this many mistakes in one order.
  • RN
    Ronin Nero
    Oct 31, 2025
    1.0
    Have been to this location many times over the years and every time without fail the food is lukewarm at best, never hot.
  • EG
    Erin Gallegos
    Oct 12, 2025
    1.0
    October 11 around 10:20 my family and I went thru drive thru. Had the worst customer service when we placed our order. The boy constantly asked anything else anything else. I finally asked him politely to not ask that again so we can place our order. Got to the window the young lady was polite and sweet but seemed confused when we asked for our 3 Mnt dew. I should of known right then and there or entire order would be messed up.10:50 Got home was missing half our order and charged for something we didnt order. My fiance goes back to get the right food and they tell him that they will not remake the order Just the food that was missing. They then made him go back thru the drive thru for a 3rd time because "they were to backed up to have him wait at the window." The 3rd time around then put him behind 5 cars because they refused to bring the food out to him. The young lady who actually gave us our food the first time around was actually polite enough to bring our food out to him and apologized for the actions of her fellow colleagues. 11:40 I finally got to eat my cold food that I just spent almost 50 dollars on.

Frequently Asked Questions About Taco Bell

What are the drive-thru hours at Taco Bell on West Bell Road?

The drive-thru is open from 8:00 AM to 1:00 AM Monday through Thursday and Sunday, and until 3:00 AM on Friday and Saturday.

Where is Taco Bell located in Phoenix?

It is located at 419 West Bell Road, Phoenix, AZ 85023.