Service Speed
Many customers reported long wait times in the drive-thru and for food orders, with some experiencing waits of over 30 minutes.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Staff Attitude
Customer service experiences varied widely, with some praising friendly staff while others reported rude or dismissive behavior from employees.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold food, lack of ingredients, and overall poor preparation.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty floors and restrooms, impacting the overall dining experience.