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Taco Bell

3.9
(1689 reviews)

Business Details

419 West Bell Road, Phoenix, AZ
85023, United States
(602) 548-7575

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 419 West Bell Road in Phoenix. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
419 West Bell Road, Phoenix, AZ
85023, United States

Hours

Reviews

3.9
1,689 reviews
5 stars
768
4 stars
401
3 stars
230
2 stars
99
1 star
191

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times in the drive-thru and for food orders, with some experiencing waits of over 30 minutes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Staff Attitude

Customer service experiences varied widely, with some praising friendly staff while others reported rude or dismissive behavior from employees.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold food, lack of ingredients, and overall poor preparation.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty floors and restrooms, impacting the overall dining experience.
  • SS
    Squidly
    Feb 8, 2026
    3.0
    Taco Bell is taco bell. The employees here are very efficient and helpful and always smiling and greeting guests properly ( drive thru)
  • SD
    Spencer Durand
    Feb 8, 2026
    1.0
    This may be the SLOWEST Taco Bell I have ever had the unfortunate experience to order from. Tonight I came to the drive thru, and when I got to the speaker there was THREE cars in front of me. I ordered one bean burrito and one crunchy taco. After placing my order I went to sit in line BEFORE I got to the window for THIRTY SEVEN MINUTES. Yes, you read that correctly. They were moving ONE car every TWELVE minutes. Is that not absolutely INSANE? They blamed in on the 20 uber and DoorDash orders that were working on. That mean they are making TWENTY delivery orders AHEAD of orders made in store, before the drivers even arrive to the store? it makes zero sense as to why they would make every single delivery order in front of drive thru orders BEFORE the drivers even got to the window. Please help me make it make sense because I absolutely cannot wrap this business practice around my head. Whoever is the manager and the owner of this location needs to rethink their strategies because waiting over FORTY minutes for one burrito and one taco while the workers are making dozens of orders for delivery drivers that have not even arrived to the store is just absolutely NUTS.
  • JV
    jacob vallejo
    Feb 5, 2026
    5.0
    Wonderful dining experience, the staff went above and beyond. They were friendly, quick to help,and all together very customer oriented
  • NW
    Nathan Wheeler
    Jan 31, 2026
    5.0
    Great people, great food. Never got my order wrong, and the people are super nice and friendly
  • JH
    Jean Haynes
    Jan 15, 2026
    2.0
    I felt really sorry for the staff they were just like totally overwhelmed but we waited for a very long time to get our food to get our order done all of that

Brand Certified Facts from Taco Bell

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Certified February 22, 2026Yext Knowledge Graph
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