Taco Bell

4.0
696 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2465 E Baseline Rd in Phoenix. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2465 E Baseline Rd, Phoenix, AZ
85042, United States

Hours

Reviews

4.0
696 reviews
5 stars
345
4 stars
156
3 stars
96
2 stars
34
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of friendly and rude staff experiences, with several customers reporting poor service and unhelpful responses to issues.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and inconsistent portion sizes.

Food Quality

While some customers praised the food as fresh and tasty, others complained about cold items and poor preparation.

Cleanliness

The restaurant is generally noted for being clean, although some reviews mentioned areas needing attention.

App Experience

Numerous complaints about the app ordering process, including issues with item availability and difficulty obtaining refunds.
  • BL
    Ben Lowery
    Nov 3, 2025
    1.0
    Do not go to this Taco Bell. Drive down the street to the one on 7th Street. I ordered a bowl of beans and rice, and I was told they no longer have forks. I asked if they had any utensils and was told no. I asked how I was supposed to eat my food without utensils and was told, "I don't know." The food is not good at this location. You'd think there would be some consistency, but they do not know how to prepare the food at this location or they are using old ingredients. Either way, it doesn't meet my minimum standard for Taco Bell.
  • HM
    Happy Mama
    Oct 26, 2025
    5.0
    This location has very friendly staff and consistent food.
  • JB
    Jenn Buividas
    Sep 18, 2025
    1.0
    BEWARE PLACING APP ORDERS!! Last week I placed a pick up order for my teens. I've ordered from this location many times and other than long waits and rude employees, haven't really had any problems ordering through the app. So order placed and picked up only to discover the two main items aren't there. Go back and am told that they no longer carry that item even though it still allows you to order it through the app. Ok, no big deal. I mean they could've let me know when I picked up the order originally, but whatever. The problem is they can't refund the order in store and I'm told to go through the app. They were not friendly or apologetic. Well it's been a week and 3 separate messages through the app in which im told they "are on it" only they aren't. My refund is almost $13. So beware when using the app because even though it will let you order items, that doesn't mean they have it and getting a refund for these items not received isn't an easy task.
  • JH
    James Harden
    Sep 15, 2025
    1.0
    What's up with closing the store before actual closing time? Like why would you let me order on the app if you were just gonna be closed smh
  • CB
    Cynthia Brown
    Sep 1, 2025
    1.0
    If you order through the app and see that you've been charged through your bank for your order and then go to the exact location for pick up and then taco bell claims they don't have your order then that's clearly the customers fault?. No way that manager wanted to work with me to resolve this issue. The main reason I use the app is to not have to interact with people including rude "managers" who think hanging up on a paying customers is valid.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on 2475 E Baseline Rd in Phoenix?

The drive-through is open from 7:00 AM to 1:00 AM Sunday through Thursday, and from 7:00 AM to 2:00 AM on Friday and Saturday.

What payment options are accepted at this Taco Bell location?

You can pay with American Express, Cash, Discover, Mastercard, and Visa at this Taco Bell.