Taco Bell

3.9
1284 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2660 W. Thunderbird in Phoenix. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2660 W. Thunderbird, Phoenix, AZ
85023, United States

Hours

Reviews

3.9
1,284 reviews
5 stars
586
4 stars
290
3 stars
197
2 stars
73
1 star
138

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, rude staff, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, underfilled, or poorly prepared items.

Cleanliness and Atmosphere

Some customers appreciated the cleanliness of the location and the polite demeanor of certain staff members, although experiences varied.

Pricing Concerns

Several customers expressed that the prices were too high for the portion sizes and quality of food received.

Positive Experiences

Despite the negative feedback, there were positive mentions of friendly staff and good service from specific employees, indicating some customers had satisfactory experiences.
  • MR
    Michael Ruelas
    3 days ago
    2.0
    Did not get the order correct despite me telling the cashier my order 3 times and the food servings are super skimpy. Might need to weight my portions next time
  • KE
    kimberly eberts
    Oct 21, 2025
    1.0
    They ignored me for 5 to 10 minutes until I called someone to counter when I asked if I order on the machine or do they take my order they said use machine then they take someone's order not even 3 seconds later , food wasn't hot and only had few pieces of steak in a Gordita for $7. Something I got 2 so over $15. With tax very unprofessional and will never take my grandkids there again and they lost another customer who's orders are always no less than $75.each time she goes in do feel it was racial I'm white mist workers were mexican and they took a black man's order at the register
  • TD
    Trisha Ditto
    Oct 4, 2025
    1.0
    This particular location, no matter how many times you ask, will not not put sour cream on your orders. I've even asked while they are making it if they put sour cream on it. They'll say no, but they do it anyway. Is one less ingredient that hard when it's literally written on the receipt order?
  • KV
    Karen Villalva
    Sep 30, 2025
    1.0
    Taco Bell has gone down in the quality of the food and they do not have tostada's, what a shame.
  • CL
    Christina Lodge
    Sep 28, 2025
    1.0
    I frequent this taco bell pretty often as it is the closest one to my job and I never had an issue until tonight. Everyone was very polite but it was like they gave me half of everything. I got got chips and cheese and both were only half way full, in fact the cheese wasn't half I don't think. Then my burritos were very skinny and was almost more like rolled tacos. Then when they asked what sauce I wanted I said "ALOT of mild please" he asked how much a lot was for me and I said "I don't know 10-12" and he says okay 12! But then gave me 6..... Idk what they are doing or if it's some prank cause it's literally half of everything and I was very polite to them considering I worked fast food for a long time.

Frequently Asked Questions About Taco Bell

What are the operating hours of Taco Bell at 2660 W. Thunderbird in Phoenix?

Taco Bell is open daily from 7:00 AM to 1:00 AM, including its drive-through service.

Does this Taco Bell location offer drive-through service?

Yes, this location has a drive-through service available during its regular hours from 7:00 AM to 1:00 AM.