Subway

3.5
519 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Phoenix Subway® Restaurant at 4450 E McDowell Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4450 E McDowell Road, Phoenix, AZ
85008, United States

Hours

Reviews

3.5
519 reviews
5 stars
231
4 stars
69
3 stars
60
2 stars
22
1 star
137

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for their friendliness and efficiency, while others were criticized for rudeness and poor attitudes.

Food Quality

Inconsistent food quality reported, with some customers enjoying fresh and well-prepared sandwiches, while others received stale or incorrectly made orders.

Cleanliness

Cleanliness of the establishment was noted positively by many, but there were also complaints about dirty conditions and unsanitary practices.

Management

New management has improved the overall experience for some customers, but issues with staff training and attitude persist.
  • KY
    Ken Yamashita
    Dec 31, 2025
    1.0
    Horrible customer service
  • JP
    James Patterson
    Dec 25, 2025
    5.0
    Tables needed wiping off
  • SC
    Shaun Crusa
    Nov 14, 2025
    4.0
    Amanda was awesome and very bubbly and had a great smile her service was amazing and she deserves to be recognized. Great job Amanda.
  • SA
    Stevie A.
    Nov 4, 2025
    1.0
    Came in for a to-go order at midnight. The worker was on the phone, in her slippers, asked what order it was, then proceeds to pull the ticket she neglected to notice before because she was ON THE PHONE. She continued to make the sandwiches, while holding her phone with the gloved hand she’s still handling the food with, cussing up a storm, while her 2 small, school-aged children are running around the lobby instead of safe in bed. Whole thing was not a good look.
  • BM
    brookelynne m
    Oct 4, 2025
    1.0
    Ordered online and they refused to make my order because their system was down and told me I would have to reorder and get a refund, manager wouldn’t even help even though they got paid for it and I paid and showed them. Every number I called sent me to an automated system. Employees weren’t helpful could have made my order. Very disappointed in subway won’t everrrrr be back

Frequently Asked Questions About Subway

Where is Subway in Phoenix located?

Subway is located at 4450 E McDowell Road, Suite 115, Arcadia Gateway Center, Phoenix, AZ 85008.

What meals does Subway at Arcadia Gateway Center serve?

This Subway serves breakfast, lunch, and dinner.