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Subway

3.4
(522 reviews)

Business Details

(602) 296-5516
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Phoenix Subway® Restaurant at 4450 E McDowell Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4450 E McDowell Road, Phoenix, AZ
85008, United States

Hours

Reviews

3.4
522 reviews
5 stars
231
4 stars
70
3 stars
60
2 stars
24
1 star
137

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their friendliness and efficiency, others were reported as rude and unhelpful.

Food Quality

Several customers expressed dissatisfaction with food quality, citing issues like stale bread, incorrect orders, and poorly prepared sandwiches.

Cleanliness

There were complaints about the cleanliness of the establishment, including dirty tables and concerns about food handling.

Management

Some reviews noted improvements under new management, while others highlighted ongoing issues with employee behavior and service.

Atmosphere

The atmosphere received mixed reviews, with some customers enjoying the vibe and others finding it unwelcoming or noisy.
  • EL
    Eddie Lopez
    Feb 18, 2026
    2.0
    No friendly service not even a welcome for a thank you zero conversation I felt rushed out the door
  • LR
    Lynda Robson
    Feb 15, 2026
    1.0
    I have been trying to get ahold of the GM Ryan at this location for multiple days regarding employee LALA!! she did not and refused to give me the sandwich I ordered the other day AFTER messing it up and still refused to remake it AND threw it out in front of my face! I have tried coming to the location 3 times to get ahold of Ryan and to no response and noone ever answers the phone. This employee is very rude. I paid for 2 sandwiches and received only one sandwich that night!
  • MM
    Mussallina Muhaymin
    Jan 27, 2026
    2.0
    I went into this Subway for the first time today for lunch and ordered a BajaChix Wrap and Broccoli Cheese soup. I asked the man who was making my wrap to substitute my lettuce for spinach and he abruptly cut me off and rudely said, no substitutes allowed that I had to get it the way he makes it. Since when? Any other Subway has freely exchanged out the lettuce for spinach. I would've gave it zero stars if possible but the young lady at the register made up for his lack of customer service. If I could review her separately, she would get 5 stars, but he was awful. I will never go to that establishment again.
  • AS
    Alex S
    Jan 13, 2026
    4.0
    The lady that helped was very nice. But why is there country music? And why is it so loud?
  • KY
    Ken Yamashita
    Dec 31, 2025
    1.0
    Horrible customer service

Frequently Asked Questions About Subway

Where is Subway in Phoenix located?

Subway is located at 4450 E McDowell Road, Suite 115, Arcadia Gateway Center, Phoenix, AZ 85008.

What meals does Subway at Arcadia Gateway Center serve?

This Subway serves breakfast, lunch, and dinner.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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