Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Phoenix Subway® Restaurant at 4450 E McDowell Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on customer service is mixed; while some employees received praise for their friendliness and efficiency, others were reported as rude and unhelpful.
Food Quality
Several customers expressed dissatisfaction with food quality, citing issues like stale bread, incorrect orders, and poorly prepared sandwiches.
Cleanliness
There were complaints about the cleanliness of the establishment, including dirty tables and concerns about food handling.
Management
Some reviews noted improvements under new management, while others highlighted ongoing issues with employee behavior and service.
Atmosphere
The atmosphere received mixed reviews, with some customers enjoying the vibe and others finding it unwelcoming or noisy.
EL
Eddie Lopez
Feb 18, 2026
2.0
No friendly service not even a welcome for a thank you zero conversation I felt rushed out the door
LR
Lynda Robson
Feb 15, 2026
1.0
I have been trying to get ahold of the GM Ryan at this location for multiple days regarding employee LALA!! she did not and refused to give me the sandwich I ordered the other day AFTER messing it up and still refused to remake it AND threw it out in front of my face! I have tried coming to the location 3 times to get ahold of Ryan and to no response and noone ever answers the phone. This employee is very rude. I paid for 2 sandwiches and received only one sandwich that night!
MM
Mussallina Muhaymin
Jan 27, 2026
2.0
I went into this Subway for the first time today for lunch and ordered a BajaChix Wrap and Broccoli Cheese soup. I asked the man who was making my wrap to substitute my lettuce for spinach and he abruptly cut me off and rudely said, no substitutes allowed that I had to get it the way he makes it. Since when? Any other Subway has freely exchanged out the lettuce for spinach. I would've gave it zero stars if possible but the young lady at the register made up for his lack of customer service. If I could review her separately, she would get 5 stars, but he was awful. I will never go to that establishment again.
AS
Alex S
Jan 13, 2026
4.0
The lady that helped was very nice. But why is there country music? And why is it so loud?