Subway

3.4
167 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Phoenix Subway® Restaurant at 7625 W Lower Buckeye Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
7625 W Lower Buckeye Rd, Phoenix, AZ
85043, United States

Hours

Reviews

3.4
167 reviews
5 stars
78
4 stars
23
3 stars
9
2 stars
8
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Management Problems

Customers expressed frustration with management's lack of oversight and preparation, leading to early closures and inadequate staffing.

Food Quality

Feedback indicated inconsistent food quality, with complaints about stale ingredients and poorly made sandwiches.

Employee Performance

While some employees received praise for their friendliness and service, many others were criticized for being untrained or unprofessional.

Cleanliness Concerns

Several reviews highlighted issues with cleanliness in the store, including dirty tables and unsanitary food handling.
  • MW
    Max Well
    Nov 13, 2025
    5.0
    Excelente hoy nov 13 620pm. Thanks u
  • FA
    faze aura
    Nov 2, 2025
    1.0
    On November 1st, 2025 I visited the Subway on 75th and Lowerbuckeye Rd at 10:30 PM, with only 30 minutes left before closing, and was told by an employee standing outside that they were closed due to having no bread. This was frustrating and completely unacceptable, especially when the posted closing time is 11 PM. Over the past few months, this location has really gone downhill. It’s disappointing to see such poor management and lack of preparation. Management needs to make sure this doesn’t happen again, as it’s unacceptable for customers to be turned away early without proper notice. I won’t be returning until I see improvements.
  • DL
    Daniel Luna
    Nov 2, 2025
    1.0
    On SaturdayNov.1, 2025 I drove all the way to this Subway because their listed hours said they were open — but when I got there, the place was completely closed and the lights were off. I double-checked the sign on the door AND the hours online, and they clearly should’ve still been open. No note, no explanation, nothing. It’s extremely frustrating to waste time and gas just to find out the employees decided to call it a night early. If you can’t stick to the hours you post, at least update them so customers don’t show up for no reason. Super disappointing and definitely makes me think twice about coming back.
  • LP
    Lianna Padilla
    Oct 5, 2025
    2.0
    My daughter and I walked in to only 1 person working and he looked like he may of been in high school or possibly just a little older. I felt so bad for him. When we walked in there was 2 other people there waiting on orders with others walking in. We stayed about 10 minutes to see if anyone else was going to help him but he seemed to be working all alone which is outrageous. Some people were getting impatient and asking how much longer but not in a nice way and the kid stayed very polite and was trying to go as fast as he could. To have someone working alone is ridiculous. I just want to praise this kid for doing his best and staying very polite but it was completely unfair to him to be left alone for so long!!!!
  • JS
    james smith
    Sep 21, 2025
    1.0
    I was just charged $19.50 for a protein bowl. She insisted a footlong of meat was double meat. I've ordered the same protein bowl for 25 days straight across the country and the highest I've ever paid was $14 and the lowest was $10. She bragged to the other customers as I walked out that she was glad she would never see me again. Phoenix arizona is completely insane.

Frequently Asked Questions About Subway

What are the operating hours of Subway at 7625 W Lower Buckeye Rd?

Subway at 7625 W Lower Buckeye Rd is open Monday through Saturday from 8:00 AM to 11:00 PM, and on Sunday from 9:00 AM to 11:00 PM.

Does this Subway location offer pickup and delivery services?

Yes, this Subway offers in-store pickup, curbside pickup, and delivery options.