Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Phoenix Subway® Restaurant at 3555 W Van Buren brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor handling of orders.
Food Quality
Mixed reviews on food quality; some customers enjoyed fresh ingredients, while others complained about stale bread and incorrect orders.
Cleanliness
The cleanliness of the store received positive feedback, but there were also reports of unsanitary conditions and unkempt dining areas.
Order Accuracy
Numerous complaints about incorrect orders and issues with online ordering, including missing items and wrong ingredients.
Staffing Issues
Frequent mentions of understaffing leading to long wait times and poor service during busy hours.
HH
Happy2ServeU
Dec 12, 2025
5.0
Good service. Never a full dining area, even at lunch. Clean bathroom.
SM
Stephanie Magnetti
Nov 2, 2025
3.0
I usually love the sandwiches but this visit not so much 1 I was told for just light avocado was going to be Xtra 2 I was given old artisan bread it was burnt & hard. When I saw it being made I saw that it was on the darker side but I admit I didn't speak up
IT
IS IT WORTH YOUR TIME ? “THE TRUTH”
Oct 22, 2025
5.0
Keep up the great work Diana and Noah! Very impressed with how clean the store was and how beautiful they made my sandwiches look. Thank you guys for a great experience.
TE
Tania Espinoza
Oct 11, 2025
5.0
Went in the other day & had a great experience at Subway! Diana and Noah were super friendly and worked really well together. Awesome service and great teamwork!
KK
Keisa
Jun 19, 2020
1.0
Terrible service! Absolutely the worst! It took them 30 minutes to make 2 salads! 30 minutes! DO NOT COME HERE!