Subway

3.7
345 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Phoenix Subway® Restaurant at 5020 North 35th Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5020 North 35th Ave, Phoenix, AZ
85017, United States

Hours

Reviews

3.7
345 reviews
5 stars
155
4 stars
67
3 stars
46
2 stars
25
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly from a manager named Barney.

Food Quality

Several reviews mentioned issues with the quality and quantity of food, including insufficient toppings and stale bread.

Cleanliness

While some customers noted cleanliness, others reported dirty conditions and poor hygiene among staff.

Service Speed

Customers frequently complained about slow service and long wait times, especially during busy hours.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and the overall quality of the food.
  • GA
    Gloria Alvarado
    Jan 2, 2026
    1.0
    On January 1st at 6pm I was craving a sandwich stoped by, I opened door lady gave me an ugly look I asked if she was open. She got mad and told me she was. She was helping a lady I think there was a language barrier. Employee told me she was frustrated, I was standing at door I told her never mind and she was saying other stuff. I don’t even want to stop at any other subway.
  • TM
    Tanvir M
    Dec 1, 2025
    1.0
    Trash subway, the workers need to be held accountable for it
  • JE
    Julia Ewing
    Nov 30, 2025
    1.0
    We just walked in and the lady at the counter yelled she closed at 8. It is currently 6:12. There was a family of 5ish in line before us. Then she yelled again that If we’re patient we can stay. She had a lot of orders and gestured to the family. I understand she’s stressed out. However she still has roughly 2 hours to close.
  • TS
    Totys Auto Sales
    Oct 19, 2025
    5.0
    I dont get it why take off the chicken salad, Flavors that dance on your tongue – beautiful sandwich. and flatbread.
  • MM
    MngBeats
    Jul 30, 2025
    1.0
    I’m gonna make sure I tell everyone I know not to step in this trash subway.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Phoenix?

The Subway is located at 5020 North 35th Ave, Suite 102, in the Casa Banco Shopping Center in Phoenix, AZ 85017.

What are the hours of operation for this Subway location?

This Subway is open Monday through Friday from 8:00 AM to 10:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 8:00 PM.