Brand Certified
Subway
3.7(347 reviews)
Certified by Subway • Feb 22, 2026
Business Details
5020 North 35th Ave, Phoenix, AZ
85017, United States
Certified by Subway • Feb 22, 2026
(602) 242-0067
Certified by Subway • Feb 22, 2026
https://www.subway.com
Certified by Subway • Feb 22, 2026
About
Certified by Subway • Feb 22, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Phoenix Subway® Restaurant at 5020 North 35th Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Feb 22, 2026
Hours
Certified by Subway • Feb 22, 2026
Reviews
3.7
347 reviews
5 stars
156
4 stars
67
3 stars
46
2 stars
26
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful.
Food Quality
Several customers complained about the quality and portion sizes of the food, mentioning insufficient ingredients and unsatisfactory taste.
Cleanliness
Some reviews noted cleanliness issues within the restaurant, including dirty tables and sticky floors.
Staff Attitude
There were multiple mentions of staff having a negative attitude, which affected the overall customer experience.
Service Speed
Customers frequently reported slow service, with long wait times for orders and a lack of acknowledgment from staff.
- ESEmily SanchezFeb 5, 20265.0So lately, I haven’t gotten good service at this location. Thankfully, when I went on February 4 around 6 PM I was received by two lovely workers. I could only remember the girls’s name which was Desi. Her and the white guy she was working with had such a positive attitude.they were friendly and detail oriented. I hope they are still there when I order subway again.
- BJBoost JunkyJan 30, 20262.0Ordered online, didnt get what i ordered, they blamed the app, deove back to location to have my sandwhich remade (called first), was basically told nothing weong with the very small portions even after laying for and ordering extra, once i got there they hit me with the i have 2.5 years experience this is what the sandwhich looks like.... terrible.
- GAGloria AlvaradoJan 2, 20261.0On January 1st at 6pm I was craving a sandwich stoped by, I opened door lady gave me an ugly look I asked if she was open. She got mad and told me she was. She was helping a lady I think there was a language barrier. Employee told me she was frustrated, I was standing at door I told her never mind and she was saying other stuff. I don’t even want to stop at any other subway.
- TMTanvir MDec 1, 20251.0Trash subway, the workers need to be held accountable for it
- JEJulia EwingNov 30, 20251.0We just walked in and the lady at the counter yelled she closed at 8. It is currently 6:12. There was a family of 5ish in line before us. Then she yelled again that If we’re patient we can stay. She had a lot of orders and gestured to the family. I understand she’s stressed out. However she still has roughly 2 hours to close.
Frequently Asked Questions About Subway
Where is the Subway restaurant located in Phoenix?
The Subway is located at 5020 North 35th Ave, Suite 102, in the Casa Banco Shopping Center in Phoenix, AZ 85017.
What are the hours of operation for this Subway location?
This Subway is open Monday through Friday from 8:00 AM to 10:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 8:00 PM.
What meal times does Subway serve here?
Subway serves lunch and dinner at this location.
Does this Subway location offer delivery or pickup services?
Yes, they offer in-store pickup as well as delivery services.
Is dine-in available at this Subway restaurant?
Yes, this Subway serves dine-in customers along with takeout and delivery options.
Can I order Subway food online for this location?
Yes, you can order online or through the Subway app; their menu and ordering options are available at https://subway.com/en-us/restaurant/10923-0/menu/
Does this Subway location provide catering services?
Yes, catering is available at this Subway restaurant to support your group events or meetings.
What nearby places can I visit before or after dining at Subway?
Nearby places include Insomnia Cookies for dessert, Walgreens pharmacy for any essentials, and Cricket Wireless Authorized Retailer for mobile needs.
Are there any nearby restaurants around Subway in Casa Banco Shopping Center?
Yes, nearby restaurants include El Taco Tote, TacoTote Phoenix, and Papa John's Pizza, offering a variety of dining options.
What transportation or convenience services are close to Subway at Casa Banco Shopping Center?
Nearby you can find Jacob Transportation, Inc. for taxi services and Chevron gas station for fueling and convenience store needs.
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